SUMMARY

• An experienced Communications Lead, highly skilled in managing projects and people, expert in developing and implementing Communications plans and to support corporate initiatives. As Communications Lead, I have worked directly with C - level executives to create awareness campaigns to promote the adoption of Office 365, Windows 10, global cyber security awareness and change management initiatives.
• An accomplished writer with expert level ability in crafting messaging for employee communications, change management, social media, technical writing, speech writing and town halls.
• Proficient in Office 365; SharePoint; Excel; Windows 10; Power Point; Prosci, Digital Communications; Social Media
• Experienced working with all stakeholders, including providing Communication guidance to C-suite executives.
• Demonstrated expertise and effectiveness as spokesperson. Utilize unique approach to develop great relationships with regional media, community organizations and government officials.

PROFESSIONAL EXPERIENCE

Communications Lead

Confidential

Responsibilities:

• Chief Communications strategist and writer for Confidential, a global initiative designed to transform the enterprise and align global businesses to better serve customers during and after the S/4 HANA implementation project
• Used Prosci to develop a change management Communications campaign to promote Confidential deployment project that included digital and physical signage
• Wrote, edited all copy related to Confidential project to include e-mail blasts, newsletter articles, Power Point presentations, executive speeches, town hall presentations
• Developed strategies and copy to support IT, Logistics, Accounting, Manufacturing, Shipping
• Create branding campaigns to support Confidential project

Senior Communications Consultant

Confidential

Responsibilities:

• Created and implemented a Communications plan that helped practice retain 99% of patients during a facility relocation and helped increase new patient role by 20%
• Worked directly with doctors and other healthcare professionals to develop strategies to streamline interaction with patients
• Developed a Public Relations program that centered on establishing a relationship with local governmental officials that proved to be beneficial to the growth of the practice
• Revamped website to make it more user friendly and reflective of new image of the practice and increased website traffic by 25%
• Recreated marketing materials to reflect practice’s new brand and to drive traffic to website
• Managed lifecycle of documents subject to agency compliance
• Led effort that successfully branded practice as a Medicaid federally officially recognized patient centered practice which increased federal reimbursements
• Created a culture change management program designed to encourage employees to present themselves as professionals and become strong advocates for the practice
• Used Adobe Illustrator to create child friendly marketing materials

Communications Consultant/IT & Process Department

Confidential

Responsibilities:

• Provided Communication support and counsel working directly with CIO and other key personnel from Dow and Confidential
• Developed and implemented strategies to ensure employees were always informed of Merge & Spin process as it impacted them
• Wrote executive bios and copy for the Intranet
• Provided daily Communications support for high profile global IT initiatives
• Ensured all Merge & Spin documents reflected Confidential style
• Interfaced with department leads to develop effective Communication strategies to support key projects

Change Management Communications Lead/Consultant

Confidential

Responsibilities:

• Developed and implemented Communications plan to promote the migration to Office 365
• Provided Communication counsel and strategy globally
• Developed Communication support and expertise for all departments
• Responsible for technical writing for enterprise initiatives
• Worked directly with IT department to seamlessly transition all enterprise wide staff to Office 365
• Provided technical and creative support for audio and visual projects

Marketing Communications Consultant/Communications Lead

Confidential

Responsibilities:

• Developed a Marketing Communications plan that helped school surpass projected enrollment goal by 23%.
• Raised visibility of school through engagement with local and regional media

Consultant/IT Communications Lead/ Change Management

Confidential

Responsibilities:

• Created and implemented a Communications plan to assist in the enterprise wide adoption of Office 365
• Within my first two weeks, I developed a Change Management Communications program to help employees understand changes during and after the completion of SAP Phase I and SAP Phase II upgrades. The plan helped create a seamless transition
• Used Adobe Illustrator to create an online IT department newsletter that replaced a printed newsletter, increasing employee readership by 50%
• Created and implemented an IT Communications SharePoint Site
• Developed a IT Communications survey that identified the strengths and weaknesses of the IT Communications vehicles
• Within 1 month I developed a comprehensive IT Communications plan that helped IT communicate more effectively with its stakeholders

Consultant/Internal Communications Manager

Confidential

Responsibilities:

• Using SharePoint and collaborating with stakeholders in 8 countries, I assisted in the development and implementation of a highly effective Global Cyber Security Communications program
• Co-Lead in the production of global video to celebrate the Chinese New Year
• Wrote nearly 100 articles for internal distribution
• Assisted in integration of 8 country websites into one global website
• Developed Communication plans to support departmental
• Created and facilitated a culture change plan designed to increase employee participation in various corporate initiatives

Public Relations Consultant

Confidential

Responsibilities:

• Implemented a successful community outreach program that helped the school exceed its new enrollment goal by 40%
• Organized a parent/community/student bus trip to state capital to lobby for fair educational funding
• Wrote community outreach materials

Communications Consultant/Media spokesperson/Public Relations Consultant

Confidential

Responsibilities:

• Persuaded producer to interview client on CNN regarding a national issue
• Created and implemented a media relations campaign that resulted in consistently positive coverage
• Developed a public relations plan that helped the school exceed enrollment goal and increased parental engagement
• Wrote OP-ED articles that were published in the Phila. Inquirer, Harrisburg Patriot News
• Client was in the media nearly every week during my tenure
• Wrote talking points, speeches, news releases, social media content for PA Senate Whip