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It Manager Resume

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Marietta, GA

SUMMARY

  • A results - driven project and technology professional with over 20 years of Information Technology, EDI, System Integration, and Business Systems experience.
  • Significant theoretical and hands-on abilities in project management, programming, training and support of numerous computing applications.
  • Proven track record of building, developing and managing technical teams.
  • A strategic thinker, who has a well-developed business acumen and good people skills, applies solutions and technical skills to all parts of an organization in an independent and effective manner.
  • Excellent communication and written skills applied to both business and technical environments.

PROFESSIONAL EXPERIENCE

IT Manager

Confidential

Responsibilities:

  • Responsible for all IT processes and personnel. Leadership Team (EXCO) member collaborating with all function managers.
  • ERP system is SAGE X3. Liaison between NA Headquarters and France Headquarters.
  • Responsible for NA IT budgets, performance, and interface to all functions of the business.

Lead Consultant

Confidential, Marietta, GA

Responsibilities:

  • Collaboration with Data Governance, Data Management, DC, Information Technology, and all internal/external data consumer groups to understand and resolve systemic data-related problems.
  • Supporting SAP cross-functional teams on project major projects and perform project management responsibilities - Analyses to quantify project costs and ROI, monitor adherence to budgets, and coordination with other project managers to keep projects focused and timeliness.
  • Responsible for the communication of project objectives, scope, and project charter to all stakeholders. Facilitation on project training material and delivery to end users.

Senior IT Business Analyst

Confidential

Responsibilities:

  • Developed and maintains solid partnerships with relevant business owners/users, IT, cross team personnel and departments. Research, identify and documents business requirements.
  • Develops functional requirements based on the gathered business requirements. Knowledge of various methodologies for project management.
  • Ensures required project documentation is current and accurate including but not limited to as-is and to-be business process documents, business requirements, functional requirements, communication plans, training plans, test plans, scenarios and scripts, organizational change management plans, and operational support plans.
  • Responsible for monitoring and managing Confidential 's for assigned projects. Evaluates application software packages to ensure business needs are met.
  • Maintains proficient working knowledge of use case writing and other requirements analysis techniques. Recognizes and articulates business and technical decision trade-offs.
  • Works with the business partners to identify opportunities to improve productivity or efficiency in business processes and defines requirements with the business to create solutions to achieve those improvements.
  • Participates in technical design to ensure requirements are met.

Senior Business Analyst

Confidential

Responsibilities:

  • Project manager responsibilities and Senior Business Analyst for Ocean Logistics and Transportation. OCEAN Freight EDI Transactions such as 300/301/310/315 etc... COBOL Mainframe to Sterling Integrator.
  • Customs EDI. OCEAN Logistics. CICS, TSO, Terminal Operating System (TOS); Tide Works.
  • Responsible for the coordination, knowledge transfer, and management of the outsourcing of EDI from in-house to third party outsourcing group.
  • Responsible for Business, functional, and technical requirements and specifications.
  • Project manager for EDI sector on Vessel Sharing agreement company project.
  • Liaison between IT and the business stakeholder(s) and owner(s).

Senior Applications Business Analyst and Developer Manager

Confidential

Responsibilities:

  • Business Analyst and Project Management responsibility for all existing and new onboarding of EDI customers.
  • Managed team using GIS (mapping) to translate documents from PeopleSoft Software and transmit via AS2, ftp, etc. to customers.
  • PeopleSoft BI module experience.

SAP EDI Business Analyst Project Management

Confidential

Responsibilities:

  • Responsible for managing projects across multiple teams and multiple locations.
  • Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
  • Maintained continuous alignment of program scope with strategic business objectives and Confidential
  • Coach, mentor and lead personnel within a technical team environment.

Senior EDI Business Systems Analyst

Confidential

Responsibilities:

  • Responsible for revamping company's current third party logistics EDI business process.
  • Responsible for building company's EDI business process strategy for sales order EDI.
  • Primary Business Analyst interface between IT and the business.
  • Documented EDI standards to be implemented.
  • Provided 24hr on-call support for applications and infrastructure.
  • Revamped the 24hr on-call process.
  • Renegotiated/Reengineered 3rd party vendor EDI transactions and reduced costs by 30%.

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