SUMMARY

• PPM and M&E certified with over 14 years of hands on work experience in the IT industry as Project Manager, Project Coordinator and Sr.Business Analyst with in - depth knowledge of Software Development Life Cycles including Waterfall, Agile (Scrum, Kanban and Rational Unified Process /RUP), Hybrid (waterfall-scrum) and Scaled Agile Framework(SAFe).
• Expert in Project Management processes including Integration, Scope, Time, Cost, Quality, Human Resources, Communication, Risk Analysis, Procurement and Stakeholder Management.
• Hands on experience with creating and maintaining artifacts such as Project Charter, Project Meeting Agenda & Minutes Report, Stakeholder Register,Project Management Plan, Communication Plan, Risk Register, and Lessons-learned reports.
• Expert in 5 process groups Initiation, Planning, Execution, Monitoring/Controlling, and Closing.
• Organized and facilitated Project Kick-off meetings to identify scope, facilitated Status Review Meetings to monitor the progress of projects, used Earned Value Management (EVM) and Monte Carlo Simulation to measure Project Performance and Progress
• Experience in working with the technical team to identify valid solutions to meet business requirements.
• Strong project management skills including planning, scheduling and tracking using Microsoft Project and Primavera
• Functional Understanding of business analysis which includes in depth knowledge of the various stages of Software Development Life Cycle (SDLC).
• Strong experience with different project methodologies including Agile, Scrum and Waterfall Methodologies.
• Preparation of WBS & WBS Dictionary and determine the appropriate amount of detail to include in it using Microsoft Project.
• Preparing Project management Documents including Project Charter, Communication Plan, and Risk registers.
• Creative and aggressive self-starter capable of forming and maintaining positive and productive working relationships in internal, external, independent and team environments.
• Highly motivated, goal oriented, organized and detail oriented with excellent interpersonal, communication and presentation skills.
• Experience in adapting to new and fast changing technologies.
• Dealing with project Risk by identifying Risks and Opportunities, evaluating each, developing avoidance strategies and mitigation strategies and recommending needed actions.
• Excellent written, verbal and interpersonal skills.
• Expertise in conducting interviews, preparing questionnaires and converting them into the Business requirement documents (BRD).
• Skillful in creating UML diagrams such as use case models, class diagrams, activity diagrams, sequence diagrams, collaboration diagrams and wireframes using MS Visio.
• Identifying stakeholders, interfacing with them to establish their interests in the project and maintaining their relationship with the project.
• Ability to report on status of project accurately and timely including key issues, delays in timelines to both the Project Owner and the Functional Manager.
• Possess strong analytical and problem-solving skills with the ability to adapt to a new environment and meet stringent deadlines.
• Creative and highly motivated team player able to lead a team as well as work independently with attention to detail.

TECHNICAL SKILLS

Modeling tools: MS Visio, Axure, Mock-Up Screens, Rational Rose, Balsamiq, Enterprise Architect, MySQL Work bench and ERwin

SDLC Methodologies: Waterfall, Agile (Scrum, Kanban and Rational Unified Process) and Waterfall-Scrum Hybrid

Business Skills: Project Management Processes, Process Modeling, Change Management, GAP Analysis, Impact analysis, SWOT analysis, JAD Sessions, Risk management, Team management, Excellent Communication Skills, Sound Negotiator, Goal and Time oriented, Great Business Acumen

Data Warehousing: Data Modeling, Data Marts, OLTP, OLAP, Data Mining, Slicing/Dicing, Roll Up/Drill Down, Pivot, Data Dimensions, Star and Snowflake schemas

Databases: Oracle 9i/10g, IBM DB2, MS SQL Server 2005/2008/2012

Productivity Suite: MS Office (Word, Excel, Power Point, Project, Outlook, SharePoint and Access)

Requirement Management: Rational Requisite Pro, JIRA, Rally, SILK Central HP Application Life Management (HP ALM), Team Foundation Server (TFS), GitHub, MS Office, StartNow and Version One, Silk Central

Reporting/BI/ETL Tools: Informatica, Tableau,XMLPad IBM Cognos and MS Excel

Testing tools: HPQC, HPALM, SOAP UI, Load Runner, Rational Clear Quest and Selenium

Languages: JAVA, .Net, SQL and XML

PROFESSIONAL EXPERIENCE

Project Manager

Confidential

Responsibilities:

• Responsible for managing and directing the entire Software Development Lifecycle (SDLC) by coordinating with the project resources using a Hybrid Waterfall-Scrum methodology
• Drafted and documented business requirements and initiate kick off meeting with the team after business sign off
• Managed the successful planning, execution, monitoring and delivery of multiple projects and depending teams
• Led a team of technical experts including Java Developers, QA Testers, Database analysts and business analysts
• Used brainstorming sessions and questionnaires to guide the team of business analysts to gather business requirements and translate them to technical requirements to be used by Developers, QA and external testing teams
• HIPAA 5010 and ICD 10 compliance check were carried out by developing a checklist of compliances.
• Facilitated and owned the creation of business requirements documents which would be used by the project team
• Reported project progress through Status Review meetings, involved in Risk Management, escalated issues as necessary to the Project Champion, and also ensured that risks and issues were either mitigated, accepted, transferred or avoided
• As a hybrid project Manager, removed impediments to the team, facilitated the Scrum Ceremonies such as Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective meeting, also facilitated the Backlog Grooming meeting
• Crafted and maintained a backlog of User Stories consistent with the INVEST (Independent, Negotiable, Valuable, Estimable, Small, Testable) principle and also aided in decomposing Epics into smaller sized INVEST able User Stories
• Maintained artifacts like Sprint Burn down and Release Burn down charts to track project progress using Atlassian JIRA
• Led business-wide End-to-End Implementation Planning including Process Management, Issues Management, Communication Management, Stakeholder Management, Quality Management and Procurement Management
• Created and maintained Workflow Rules, Validation Rules, Approval Processes, Formula fields, and Record Types
• Created custom reports for various businesses based on new requirements; worked on improving and enhancing the existing reports based on changes to the applications
• Performed integrations with the SSRS platform to create and publish specific reports to help business operations
• Reviewed QA and UAT test scripts, performed and validated system functionality using Sandboxes and Change Sets
• Managed User Acceptance Testing (UAT)process with end users including coordination and User Acceptance Signoff
• Prepared User Documentation and Training Documentation as necessary and facilitated Training Sessions to users
• Served as a Subject Matter Expert (SME) and leveraged business knowledge to drive business process improvements
• Provided numerous presentations to management at each phase of the project, clarity was brought to the phase or week’s intent and invited round-table discussions and meetings to clarify integration of the development team’s work outputs

Environment: - Hybrid (Agile-waterfall) methodology, JIRA, MS Visio, SharePoint 13, Axure, SoapUI, SAP Power designer, MS word, Excel, PowerPoint, Project, Java, RESTful API’s, AngularJS, Hibernate, HTML5, CSS3, WinSCP, Eclipse, jQuery, Java Script, TOAD, XML, XMLPad and SAHI pro

Project Manager

Confidential

Responsibilities:

• Organized and conducted Kick-off meetings, developed the Project charter and Project Scope statements to obtain sign-off from business stakeholders, ensured Scope and Deliverables were clearly understood by Sponsors and Team
• Identified baselines, crafted and defined the project constraints, project dependencies and project deliverables
• Executed Project Management process from initiation to deployment using a Hybrid (Scrum- Kanban) methodology
• Published project objectives to increase visibility and created a transparent working environment.
• Created and maintained various artifacts such as Project Charter, Project Management Plan, Stakeholder Registry, RACI Matrix, PI Matrix, CR forms, Change Logfiles, Risk Register document, Roles Charter and Communication Plans
• Coordinated between the technical and managerial teams on a daily basis to obtain and check the status of work
• Coached stakeholders and project team on adopting a Scrumban (Scrum-Kanban combination) methodology, its framework and its advantages
• Good knowledge of HIPAA ASC X12version 5010Guidelines. Advised changes for the overall system architecture; system design, procedures, and workflows in compliance with HIPAA/EDI formats to the development team
• Supported Product Owner to create User Stories that follow the 3Cs pattern (Card, Conversation& Confirmation)
• Facilitated and coached the team about estimation techniques such as Planning Poker and also coached the Product Owner on prioritization techniques like MoSCoW (Must Have/Should Have/Could Have/Won’t Have) and Kano analysis
• Actively involved in Project Risk Management, took corrective actions to mitigate, transfer or accept risk appropriately
• Proactively involved in Release Planning based on team’s current velocity and also handled team conflicts as needed
• Documented Business Rules after interacting with the Business Owners and Stakeholders; created detailed diagrams such as Use Case diagrams, Data Flow diagrams (DFD’s), Activity diagrams, Sequence diagrams, Entity Relationship (ER) diagrams and Work flow diagrams
• Deadlines, costs and targets were constantly monitored at each phase of the project to achieve the desired results
• Conducted Feasibility analysis, Adaptability analysis and Risk analysis to create a document that identified the impact and business high risk areas of the application
• Facilitated the Pre UAT (User Acceptance Testing) and UAT; assisted in testing and maintaining quality procedures such as Black box and Regression testing; created all the relevant documents for appropriate users to refer
• Oversaw and supported with the Quality Analysts by creating Test Scripts, Test Cases and Test Scenarios
• Requirements were recorded in JIRA application; extensively used this tool for User Stories, Tasks and Issue tracking

Environment: - Agile SDLC methodology, JIRA, MS Visio, SharePoint 13, Mockup Screens, Balsamiq, Selenium, Informatica Power Center, Tableau, MS word, Excel, PowerPoint, Access, Java, RESTful API’s, AngularJS, Hibernate, AJAX, HTML5, CSS3, jQuery, Java Script, JBOSS Enterprise SOA Platform, JDBC, MySQL Server, JSON, WADL, WAQL, XML, GitHub, Spring Frameworks and XQuery.

Project Manager

Confidential

Responsibilities:

• Responsible for managing and directing the entire Software Development Lifecycle (SDLC) by coordinating with the project resources, business stakeholders, external vendors, suppliers, retailers, development team and testing team
• Drafted, documented and revised Project Charter after initiating Kick-off meetings, ensured follow-up and sign-off
• Determined the composition, roles and responsibilities and terms of reference for the project teams and resources
• Developed and maintained Project Plans including Work Breakdown Structures (WBS), Gantt Charts, Training Plans, other project related plans such as Communication, Quality, Risk Stakeholder, and Procurement Management Plans.
• Worked on FACETS TriZetto transactions, and Health Insurance Claims Processing System. Was actively involved in analyzing the mainframe reports for the members /eligibility/claims and mapping the fields with FACETS reports
• Defined and communicated strategies regarding client information delivery and handled daily task management
• Communicated and maintained project accomplishments and issues on regular Status Review Meetings
• Managed a highly experienced team of Business Analysts, ETL Developers, Data Architects and QA/Software Testers
• Oversaw and verified logical and physical data models to ensure they supported the gathered requirements as well as provided guidance on data sourcing and ETL processes, used modeling tools such as Microsoft Visio for the same
• Extensively involved in Vendor Management and in the management of software tools evaluation and licensing
• Oversaw all UAT (User Acceptance Testing) activities prior to the implementation of the Data Warehouse
• Handled knowledge management within the organization by accumulating, gathering, storing and distributing reusable documents with various projects
• Conducted meetings with stakeholders and users to review/manage expectations and identify opportunities to improve the efficiency and productivity of the project
• Extensively interacted with the designers, developers to ensure functional implementation of business requirements and QA Team in executing Test Plans, Test Scenarios and Test Cases
• Coordinated the execution of Unit Testing, System Integration Testing (SIT), Automation Testing, Performance & Service level testing and User Acceptance Testing (UAT) using the HP Quality Center and Selenium
• Developed the training schedules, user manuals and trained the business/end users

Environment: Agile methodology, MS Visio, MS Excel, MS Word, MS Project, MS Access, JIRA, Informatica, Mockup screens, SharePoint 13, HP ALM, Selenium, SQL Developer, UML, Service Manager 9.32, Fuji and J2EE

Project Manager

Confidential

Responsibilities:

• Prepared the project Scope Management Plan and controlled the changes to product and project scope.
• Validated project and product scope and managed the configuration management system
• Defined key elements of the project scope management process
• Managed the scope of the project and obtained formal acceptance of the project scope from the stakeholders
• Accountability: Set clear expectations and goals for project teams. Track progress against timeline, milestones and budget, revise as needed.
• Plan, Schedule, Budget and Oversee Project Activities.
• Confidential and management
• Facilitate the definition of project Missions, Vision and Objectives.
• Oversee Operations of the Project including preparing the WBS & WBS Dictionary and determined the appropriate amount of detail to include in it.
• Liaised with Health research institutions to get latest information.
• Update the website with different Articles, stories and lessons.
• Carried out Behavioral research that guided the program development team into informed decisions.
• Collated ACET annual plans and Public Relation & Media Issues.
• Provided line support to field officers.
• Identified advocacy issues and proposed action according to the strategic plan.

Program Manager

Confidential

Responsibilities:

• Facilitated the definition of project missions, goals, tasks, and resource requirements; resolved and assisted in the resolution of conflicts within and between projects and functional areas; developed methods to monitor project or area progress; and provided corrective supervision.
• Assembled the project staff; for their technical or functional development, performance, and/or termination during the project or projects.
• Managed project budget and resource allocation.
• Facilitated the definition of service levels and customer requirements. Interacted regularly with existing or potential clients to determine their needs and to develop plans for improving delivery.
• Advocated on behalf of clients and represent clients' needs as appropriate to senior management.
• Worked cross functionally to solve problems and implement changes.
• Followed a defined, agreed upon project management Principles.