Experience

IT Project Manager

Confidential

• Planning, executing, managing and completing medium to large IT projects that address the operational needs of two or more departments
• Developing and overseeing resources
• Ensuring appropriate management, customer and supplier involvement throughout the life of the project
• Translating customer business objectives into tactical plans and strategies
• Ensuring approval through appropriate information systems governance structure
• Identifying key stakeholders assembling and managing one or more cross-functional project teams
• Maintaining budget and quality standards and managing deliverables

• Ensuring documentation is maintained as the project is changed or refined over time, and communicating project status to end-users
• Ensuring all internal and external standards and regulatory requirements are met
• Providing performance feedback to teams and/or individuals

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Senior Infrastructure Engineer

Confidential

• Responsible for the full systems development life cycle management of projects/programs and Security and Firewall support and configuration.
• Provide direction for technical and business engagement resources within IT.
• Actively participate in long-range strategy planning and manage policy development to address complex business
• Serve as the primary point of contact from project/program inception to delivery.
• Define and develop project management infrastructure, manage a methodology driven quality plan, monitor and control the quality of deliverables, as well as manage the project completion process through customer acceptance.
• Work with business unit managers and form alliances on projects, operational decisions, scheduling requirements/conflicts and vendor contract clarification.
• Participate in asset management and budgeting.
• Participate in software and services vendor management.
• Commit fixed capacity to incidents which will be trended and forecasted.
• Manage service requests in monthly releases and flex when incidents and projects require more capacity than expected.
• Create succession planning: Lead, backup, and bench for every major application.
• Enforce consistent interface to the shared services: infrastructure, SDLC, financial governance, compliance.

Network Engineer

Confidential

• Provide technical expertise, guidance and project management support in the design and implementation of Microsoft Windows Server 2003 networks and the migration of Windows 2000 / Windows 2003 networks to Windows Server 2008.
• Daily support of the Active Directory Environment.
• Support for the firm's 3 geographically separated locations.
• Manage and maintain all of the server hardware and various third party applications that run on the servers.
• Daily support of the company 2010 Exchange Servers.
• Deployment of all new Windows 2008 servers.
• Developed and implemented the migration plan for all 2003 Domain Controllers to Windows 2008.
• Responsible for the planning and rollout of Windows 7 OS to all PC's throughout the company.

Senior IT Systems Administrator

Confidential

• Administration of 300 Servers. 100 Physical and 200 Virtual
• Support of the Express Active Directory infrastructure.
• Deployment of new 2003 and 2008 servers in the Express Production and Development environment.
• Management of Net Backup and all backup hardware including the company's SAN.
• Deployment of Ricoh and HP Network printers in the Warehouse and office environment.
• Installation and configuration of VMware Esxi 5.0.
• Creation of VMware Templates used to deploy new virtual machines.
• Migration of Windows 2003 SP2 servers to Windows 2008 and 2008 R2.
• Management of the SolarWinds, SCOM 2007 and SCCM 2007 environments.

Manager Active Directory Architecture

Confidential

• SUBJECT MATTER EXPERTISE in the implementation, support, and maintenance of Active Directory and its associated support tools Quest ARS, Quest GPMC, custom support tools for The State of Georgia Account.
• Used MS Project to manage project life cycle
• Provide the knowledge, experience, and tools necessary to assure that quality commercial solutions are delivered effectively from transition / transformation through the hand off phase of steady state support.
• Collaborate effectively with other steady state support towers in defining technical processes that can be extended, improved, and repeated for the customer.
• Configurations of all hardware and software projects.
• Provide new installation of server infrastructure as well as server consolidation activities through project work as well as steady state OS administration
• Perform remediation of servers to ensure that they meet current hardware and software requirements as defined by the client.
• Ensuring SLAs and SLOs are met or exceeded and adhering to the Change Management and Problem Management processes.

INFRASTRUCTURE ENGINEER

Confidential

• Work with large full-life cycle Enterprise Servers, Network projects and large web transaction based application implementations, system support with skills emphasis on: design, application architecture, software engineering/support, web infrastructure delivery, development, and implementation.
• Built and deploy Windows Linux and VMware Virtual Servers for the growth and expansion of the JPMC server pool in various data centers around the world.
• Provide documentation of installations, security practices and configurations of all hardware and software projects.
• Analyze Network security architecture and implantations for JPMC Network compliance.
• Planning and implementation of hardware and software pre and post App load to meet Bank standards.
• Perform support and Maintenance of all Windows 2003, 2008, Linux and UNIX servers.
• Install and configure required monitoring tools and agents on all deployed servers including ESM, Tivoli, Net-SNMP, Sendmail, DNS, etc.

Infrastructure Project Manager

Confidential

• Manage the Server Tools and transition team of 12 American and 13 India System Administrators for IBM in support of the Walt Disney Account.
• Creating and managing projects plans for OS upgrades, system configuration changes, and any major changes to the environment.
• Provide new installation of server infrastructure as well as server consolidation activities through project work as well as steady state OS administration
• Provide services to plan/transition operate and maintain complex centralized and or distributed computer systems in a multi-vendor client operating environment.
• Perform physical and system checks of servers to verify compliance with client guidelines
• Wintel Administration and security.
• Perform remediation of servers to ensure that they meet current hardware and software requirements as defined by the client.
• Define standards, develop and execute re-occurring network maintenance tasks.
• Ensuring SLAs and SLOs are met or exceeded and adhering to the Change Management and Problem Management processes.

SYSTEMS ENGINEER

Confidential

• Responsible for Active Directory and messaging activities which include but are not limited to: Microsoft Exchange 2000 and Exchange 2007 administration enterprise , Wintel server administration including security, Active Directory 2003 rollout, domain migrations, architecture design and implementation, escalation resolution, enterprise system monitoring, DNS, WINS, design implementation on new wireless messaging systems, VPN design and implementation and training of support teams.
• Oversee and plan LAN/WAN Connectivity, Ads / Moves / Changes to routers, switches and end nodes, router and switch configuration and connectivity, IP address administration, Cabling, Drawings and Documentation.
• Identify and resolve communication hardware and software related failures and issues and ensure network and business continuity throughout the implementation and management of redundant and disaster/recovery procedures and locations.
• Study vendor products to determine which best meet organizational needs and presentation of that information to management resulting in the purchase and installation of network equipment.
• Collaborate with managers in the development of new network design updates.

ACTIVE DIRECTORY / LANDESK ADMINISTRATOR

Confidential

• Responsible for all Wintel administration and Active Directory changes, maintenance and implementations including all Windows 2000/2003 Server administration active directory and group policy.
• Planed and implemented the companywide changeover from Lotus Notes to Outlook 2003 including the Exchange portion.
• Responsible for Microsoft Clustering, Load Balancing, Active Directory, Group Policy, IIS DNS.
• Oversee and report on systems performance monitoring and alerting using SNORT and Stealthwatch Lancope.
• Oversee, plan and prepare documentation for all projects.
• Oversee all backup operations of all servers throughout the PACER environment including 67 sites throughout the US and 6 sites in Mexico.
• Responsible for all LANDesk operations including.