Project/application Manager Resume
3.00/5 (Submit Your Rating)
Baltimore, MD
SUMMARY
- Over 15 years of experience steering high profile, IT projects to completion within the healthcare industry.
- Proven record of accomplishment optimizing efficiency throughout all project phases, from inception through go - live.
- Dynamic leadership and interpersonal communication skills, critical to rapidly establishing rapport with clients, identifying needs and providing thorough end user support.
- Possesses strong knowledge of EPIC modules, including HB, ASAP, Radiant, Willow, OpTime, Prelude and Cadence.
- Department management consisted of the PAS, PFS and Finance departments from an IT perspective.
AREAS OF EXPERTISE
- IT Project Management
- Process Improvement
- System Design & Implementation
- Trainer
- Application Management
- Requirements Gathering
- Regulatory Compliance
- HL7 Integration
- Configuration & Testing
- End User Support
- Quality Control
- Technical
PROFESSIONAL EXPERIENCE
Confidential, Baltimore, MD
Project/Application Manager
Responsibilities:
- Leverage subject matter expertise, to successfully steer IT projects to on time completion.
- Oversee all project phases, ranging from requirements gathering to testing and end user application support.
- Demonstrate strong leadership abilities while driving performance and coaching to eight employees.
- Collaborate with Revenue Cycle department to ensure efficiency throughout billing operations.
- Utilize strong knowledge of multiple EPIC modules to complete daily processes.
- Responsible for overseeing HL7 integration in receipt of ADT information from McKesson STAR.
Confidential
Senior Consultant
Responsibilities:
- Utilized excellent management abilities to oversee all phases of multiple projects.
- Maintained quality control throughout all analysis, development, testing and implementation processes.
Confidential, Baltimore, MD
Sr Project Manager/ Application Manager
Responsibilities:
- Strategically drove complex projects and upgrades for clients utilizing McKesson STAR.
- Utilized strong technical knowledge, coupled with top-notch interpersonal skills, to gather requirements and provide thorough end user support.
- Clearly defined project scope while ensuring on time, within budget completion.
- Assessed and minimized risk, while simultaneously maintaining quality control throughout all operations.
- Facilitated project discovery and design; contributed to proposal development/planning, fee estimates and Statement of Work (SOW) creation.
- Generated in depth reports and relayed pertinent project status information to appropriate parties.
- Assumed Subject Matter Expert (SME) role for HL7 integration, EMR, EMPI and clinical applications.
- Responsibilities included vendor management, workflow processing and conducting GAP analysis.
- Remained up to date on best industry practices, critical to optimizing efficiency.
- Obtained in depth knowledge of HIM, including ICD9 and ICD10, HCPCS and coding processes.
