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Project/application Manager Resume

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Baltimore, MD

SUMMARY

  • Over 15 years of experience steering high profile, IT projects to completion within the healthcare industry.
  • Proven record of accomplishment optimizing efficiency throughout all project phases, from inception through go - live.
  • Dynamic leadership and interpersonal communication skills, critical to rapidly establishing rapport with clients, identifying needs and providing thorough end user support.
  • Possesses strong knowledge of EPIC modules, including HB, ASAP, Radiant, Willow, OpTime, Prelude and Cadence.
  • Department management consisted of the PAS, PFS and Finance departments from an IT perspective.

AREAS OF EXPERTISE

  • IT Project Management
  • Process Improvement
  • System Design & Implementation
  • Trainer
  • Application Management
  • Requirements Gathering
  • Regulatory Compliance
  • HL7 Integration
  • Configuration & Testing
  • End User Support
  • Quality Control
  • Technical

PROFESSIONAL EXPERIENCE

Confidential, Baltimore, MD

Project/Application Manager

Responsibilities:

  • Leverage subject matter expertise, to successfully steer IT projects to on time completion.
  • Oversee all project phases, ranging from requirements gathering to testing and end user application support.
  • Demonstrate strong leadership abilities while driving performance and coaching to eight employees.
  • Collaborate with Revenue Cycle department to ensure efficiency throughout billing operations.
  • Utilize strong knowledge of multiple EPIC modules to complete daily processes.
  • Responsible for overseeing HL7 integration in receipt of ADT information from McKesson STAR.

Confidential

Senior Consultant

Responsibilities:

  • Utilized excellent management abilities to oversee all phases of multiple projects.
  • Maintained quality control throughout all analysis, development, testing and implementation processes.

Confidential, Baltimore, MD

Sr Project Manager/ Application Manager

Responsibilities:

  • Strategically drove complex projects and upgrades for clients utilizing McKesson STAR.
  • Utilized strong technical knowledge, coupled with top-notch interpersonal skills, to gather requirements and provide thorough end user support.
  • Clearly defined project scope while ensuring on time, within budget completion.
  • Assessed and minimized risk, while simultaneously maintaining quality control throughout all operations.
  • Facilitated project discovery and design; contributed to proposal development/planning, fee estimates and Statement of Work (SOW) creation.
  • Generated in depth reports and relayed pertinent project status information to appropriate parties.
  • Assumed Subject Matter Expert (SME) role for HL7 integration, EMR, EMPI and clinical applications.
  • Responsibilities included vendor management, workflow processing and conducting GAP analysis.
  • Remained up to date on best industry practices, critical to optimizing efficiency.
  • Obtained in depth knowledge of HIM, including ICD9 and ICD10, HCPCS and coding processes.

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