SUMMARY

• Senior Information Technology Manager with excellent team and coalition building skills that utilizes creativity and risk - taking abilities to develop and implement organization-wide programs. Astute in identifying areas in need of improvement, with the vision to develop and implement successful action plans.
• 20+ years of experience in Information Technology, 15 years in Project Management and IT Security and Compliance, with a strong technical background.
• Cloud & Mobile Computing Systems & Network Security
• Advance knowledge of wireless site builds Wi-Fi, DAS and Small CellSystems wireless solutions
• Managed migrations of physical data centre environment to AWS and Azure. Migrated applications utilizing almost all of the AWS stack (Including EC2, Route 53, VPC, S3, RDS, SQS, IAM
• Budget & Cost Management PMO & Project ManagementStructured Methodologies
• Vendor Management,Data Center Management,Large Scale Deployments
• Change & Risk Management,Rapid Deployments,Internet Technology
• VirtualizationProcess Improvements & Best PracticesInfrastructure Management

TECHNICAL SKILLS

• Windows
• Linux
• Unix
• PC Hardware
• VMware
• Mainframe
• DELL/HP IBM Blade System
• Storage arrays
• EMC Storage and connectivity
• Checkpoint
• ASA and Juniper Firewalls
• Cisco Routers and Switches
• Network Security
• Mainframe workstations
• SAN
• NAS

PROFESSIONAL EXPERIENCE

Confidential

Sr. Technical Project Manager

Responsibilities:

• Migrated Confidential Disaster Recovery data center, deployed network, firewalls, servers and application, and led efforts to establish new DR sites with $4.5 million budget.
• Managed multiple IT Infrastructure Data Center migration projects within Project Management Office (PMO). Provide a holistic view of the overall project to the organization and all stakeholders and Ensure predictable, consistent, and successful project delivery
• Created and maintained an effort-driven project schedule for each project by identifying and monitoring: overall project timeline, project milestones, tasks, resources, task dependencies risks, issues, and critical paths.
• Defined the overall scope of the project, Creating and maintaining a consolidated timeline/schedule highlighting the major milestones and communicating project dependencies and impacts
• Led project governance, outlining roles, responsibilities, decision rights and clearly defined escalation path
• Managed stakeholders (internal & external) engaged in the project, aligned on expected outcomes and informed about what is occurring throughout project
• Created and maintained project schedule for each project by identifying and monitoring: overall project timeline, project milestones, tasks, resources, task dependencies risks, issues, and critical paths.

Confidential

Senior Infrastructure PM

Responsibilities:

• CUCM 8.6 upgrade to CUCM11.5 and UCCE install and upgrade. customer liaison on Infrastructure client facing project management
• Led Engineer for customer projects including design, implementation, testing, and support for new deployments, expansions, environment refresh and upgrades.
• Managed technical deliverables including network assessments, detailed design documents, implementation plans, configurations, test plans and change orders.
• Led technical discussions to understand business requirements and translate them into functional specifications
• Led IT Infrastructure Co-location to on Prim and cloud migration Data Center projects within Project Management Office, Projects included application migration and deployment, data replication, new VM builds.

Confidential

Senior Implementation PM

Responsibilities:

• Program Managed CMDB migration effort and ServiceNow configuration and customization efforts including workflow design, report setup, data imports, SSCM integration, LDAP integration, custom scripting and third-party SAM (Software Asset Management) integrations. Effectively translate business requirements into technical requirements.
• Managed GC for Bank branch build outs, System integration of Wi-Fi and Data Network
• Led offshore migration effort of the Network Operation Center (NOC) that includes Proactive monitoring of the IT infrastructure, which includes support of Server, Storage, Network, File Transfer, and Database support for MS SQL and Oracle.
• Managed POC to evaluate product for managing Enterprise data discovery, risk, and to monitor sensitive data. Managed vendors and integrate into the cloud.
• Implement industry standards SSL decryption solution to provide visibility into network traffic that reduces the risk of data loss and adds industry standards and processes.

Confidential

Senior Infrastructure/eCommerce PM

Responsibilities:

• Led multiple IT Infrastructure cloud migration Data Center projects within Project Management Office, Projects included alternative forms of payment, Microsite web development and deployment.
• Managed password unification project consisting of two-factor authentication and single sign-on. Project consisted of PCI compliant data, user’s sensitive information, and Oracle databases encrypted data.
• Managed vendors and integrate in an Adobe Managed Service environment.

Confidential

Senior Infrastructure PM

Responsibilities:

• Managed multiple IT Infrastructure Data Center projects within Project Management Office (PMO).
• Migrated Confidential data center, deployed network, firewalls, servers and application, and led efforts to establish new Disaster Recovery and QA sites with $10.5 million budget.
• Created and maintained an effort-driven project schedule for each project by identifying and monitoring: overall project timeline, project milestones, tasks, resources, task dependencies risks, issues, and critical paths.
• Lead all project activities in order to meet interim milestones and ensure a successful implementation of production environments for clients in QA, DEV, BTAT, PROD, DR, and TEST environments
• Projects included PCI compliant data, card user's sensitive information, Oracle databases and encrypted/non-encrypted data on various NAS servers, applications, and storage frames.
• Led several PCI-DSS Level 1 and 2 assessments and designed an on-going PCI program resulting in assured compliance for small and large banking institutions.
• Managed vulnerability testing, application security, database security, and penetration testing for multiple clients against a wide variety of technologies.

Confidential

Senior Technical PM

Responsibilities:

• Responsible for migrating Confidential 's legacy data center to their next generation cloud data center which includes Cisco Checkpoint and ASA Firewalls. Virtualization and cloud computing, consolidations and acquisitions, multi-location data center builds. Responsible for $5 million budget
• Ensuring all applications are PCI Compliant with in the migration
• Built Disaster recovery site, execution of a complex budget totaling $1million
• Migrating Datapower appliance from legacy datacenter to NGDC data center

Confidential

Sr. Technical Project Manager

Responsibilities:

• Led the effort to optimize Macys.com and Bloomingdales.com search engines optimization (SEO) comparable to major competitors.
• Search engine optimization (SEO) project resulted in a 300% increase in ranking and leads, also had a 17.4% increase in internet sales for busy holiday season from search engine results.
• Managed multiple concurrent projects in an Agile/Waterfall project management environment.
• Analyzed, and reviewed data; report findings, interpret results as it relates to the PCI requirements, provide recommendations, implement actions.
• Managed all technical aspects of multiple J2EE/Websphere initiatives including resource planning, work breakdown structures, risk/issue/change management.
• Implemented successful proof of concept (POC) for Macys Deploy and Continuous Integration (CI) build tools.
• Drove issue identification, assignment, tracking and resolution.
• Directed enterprise risk management including identification, contingency and mitigation strategies.

Confidential, Norcross, GA

Implementation Manager/Program Manager

Responsibilities:

• Planned, budgeted, and implemented corporate initiative projects using the SDLC process.
• Ensured SLA’s were met with clarity and proficiency in a timely manner.
• Led strategic initiatives to successful completion, delivering on time and within budget.
• Introduced new project management methodologies, improving quality, cost and delivery metrics.
• Spearheaded design through deployment of new development projects, including Web portal launch.
• Managed project and implemented technology standards company-wide, reducing redundancy and saving annually on maintenance costs.
• Communicated business and technical requirements to cross-functional teams.
• Led virtualization effort that reduced costs 45% and improved uptime from 89% to 99.99%.
• Responsible for design and deployment of cloud infrastructure.
• Launched massive effort overseeing operations team to support cloud and mobile computing.
• Requirements gathering, system/application design, installation/configuration, and go-live support.
• Troubleshot major issues within support and development organization to deliver software updates.
• Developed security infrastructure, including IPS, and PCI compliance Rules and security assessment systems.
• Program management, scope definition, and business requirement approval, risk planning, and stakeholder management.
• Draft enterprise security standards and guidelines for system configuration.
• Managed process and acted in the lead role for computer security incident response team.

Confidential

Program Manager / Sr. Technical Project Manager

Responsibilities:

• Project managed the design and implementation of website launch and mobile network packet data platforms.
• Managed the implementation of web based applications and wireless applications in national data center.
• Planned, budgeted, and implemented corporate initiative projects.
• Implemented change control and process documentation for all aspects of the business including new software/hardware and network upgrades.
• Saved company $7.5M in outsourcing agreement by in-sourcing Engineering Operations and improving SLA for 99.9 to 99.999.
• Extensive knowledge and experience in designing, implementing and program management of Local Area Networks and Wide Area Networks.
• Directed the strategic network planning to enhance and optimize the network availability and performance.
• Utilized the latest technologies and processes to resolve complex and difficult business issues and problems.
• Defined and clearly articulated project goals milestones and scopes.
• Intervened to resolve technical and business issues using problem-solving skills with large clients such as Disney.
• Led mission-critical hardware/software implementation initiatives, overseeing all phases of project life cycles and revision of operational procedures.

Confidential

Data Center Sr. Manager

Responsibilities:

• Managed vendors, integrators, consultant relationships, contact, invoice and billing cutting cost by 50%.
• Monitored and maintained physical and logical security and access to systems.
• Met with staff, managers, business leaders on task, project status, departmental goals, incident reports, trouble tickets, budgets, etc.
• Managed shared data center operations with full accountability for the cost-effective, on-time management of enterprise systems andfunctions with a focus on Service Level Agreements.
• Served as primary point of contact on a 24-hour, 7day-a-week basis.
• In charge of coordinating critical procedures directly impacting the stability of data center operations.
• Developed and revised procedure manuals to assist staffs in all aspects of support operations.
• Implemented Quality Control procedures to ensure full compliance with company policy and procedures.
• Created weekly statistical and department performance reports for senior management review.
• Delivered excellence in customer service through situation analysis and timely resolution of escalating problems.
• Played a vital role in the implementation of outsourcing acquisitions.