Experience

Senior Project Manager

Confidential

• Currently acting in multiple roles including Release Manager for all team-wide efforts and Project Manager for maintenance efforts. Systems supported are web-based and facilitate all aspects of equity compensation plans and self-directed debt/equity trading within retirement plan accounts. The team being managed is a mix of analysts, developers and testers located in 6 cities in an onshore / offshore model.
• Introduced policies and procedures that have increased system uptime, increased install success rate, allowed for better forecasting of delivery dates, increased team performance and communication, improved reporting capability and accuracy as well as identified other weaknesses and influenced their change.
• Championed and implemented Microsoft Team Foundation Server as a single tool to track all intake and workflow as well as reporting and source control.
• Introducing Agile concepts to the team in preparation for a full transition to Agile/Scrum in the near future.
• Previously acted as Technical Project Manager for mainframe systems that provide core data solutions to high availability/high transaction real-time customer-facing applications and batch processes used company wide. The team being managed was in located in 3 cities in an onshore / offshore model.
• Primarily assigned to manage large, complex, urgent and/or risky projects consisting of up to 15 team members in the new product, tax or regulatory areas.
• Secondary assignment included managing maintenance efforts focused on tax and customer verification systems.
• Team leadership contributions included interviewing candidates, improving the on-boarding process, mentoring junior Project Managers, facilitating regular Project Management team discussions, standardizing documentation sets and tools across the team as well as identifying implementing process improvements.
• Developed a single tool to forecast and track budget and resource demands for all team-wide efforts. This tool replaced three separate tools that were being used previously, stream-lined workflow, decreased data entry time and reduced reconciliation errors.

Senior Project Manager

Confidential

• Project Overview Reorganized and improved the performance of a distressed project team consisting of 10 members with a 750,000 budget.
• Project Management Redefined team structure resulting in a promotion from within and interviewing/hiring external candidates, team leadership, provided structure for workflow, task assignment, prioritization and resolution of issues, risk management and reporting of status/issues/risks to Ciber's Director of Delivery and the client's CIO.
• Financial Management Reconciled actual spend to-date, updated the budget forecast and reported results to management on a regular basis in order to help them understand the project's financial performance through completion.
• Major Accomplishments Significantly improved team performance resulting in project completion ahead of schedule.

Senior Project Manager

Confidential

• Project Overview Managed 2 projects with 14 deliverables and 16 team members on mainframe-based software development, system redesign and obsolete component retirement efforts with 1.3 million in combined budgets in an onshore/offshore outsourcing model.
• Project Management Team leadership, mentored a junior Project Manager, assigned tasks, prioritized and resolved issues, risk management, reported status/issues/risks to Director/Program Manager and supported corporate audit initiatives.
• Systems Analysis Analyzed and documented data flows from multiple sources that were inputs into the application being developed.
• Major Accomplishments Successful completion of all deliverables on time and under budget. Designed and implemented a technical change control process and a forecasting method used to synchronize the project's budget and resource plan.

Project Manager

Confidential

• Project Overview Analysis relating to U.S. export regulations of software products
• Business Analysis Interviewed stakeholders and Subject Matter Experts, documented requirements/process flows/use cases. Presented results to management and development staff.
• R.H. Donnelly Interactive Program/Project Manager March 2007 October 2007
• Project Overview Managed a team of 12 people involved with the analysis, development, testing and support of the integration of web-based business systems in a 1.25 million project during a corporate merger.
• Program Management Led cross-functional team meetings, gained consensus among stakeholders regarding strategy and issues, reported status to Vice President.
• Additional Responsibilities Supported contract negotiations for this engagement. Negotiated consensus among multiple organizations, prioritization and project planning for multiple software development teams, organizational and operational analysis, and scope/issue/risk management.
• Major Accomplishments - Launched a new product line forecasted to generate 50 million in initial year sales, implemented policies and procedures for business analysis and issue management, and opened communication lines between multiple software development teams and product owners.
• Confidential Project Overview - Combined the functionality of two legacy audit/risk management applications into an integrated web-based system including the loading of data, user interface and reporting of corporate financial data/ratios/statistics.
• Project Management - Managed a 300,000 budget, provided direction for 4 people and ensured that a set of 7 deliverables were met.
• Financial Management - Developed and maintained project financials in order to provide an accurate description of current and forecasted revenues and expenses. Reviewed financial plan with Vice President during regular project review meetings.
• Business Analysis - Interviewed system owner/Subject Matter Experts/end users, documented business requirements and translated them into technical specifications.
• Quality Assurance - Created and executed a test plan based on business requirements
• Major Accomplishment Project completed on time and on budget with high customer satisfaction.

Consultant

Confidential

• Project Overview - Stabilized and enhanced a web-based healthcare application.
• Primary Responsibilities - Project planning, business analysis, database design, development, testing, application support, reporting, and end-user training.
• Additional Responsibilities - Training of stakeholders regarding best practices in software development and project management processes.
• Major Accomplishments - Minimized bug counts and future maintenance time by streamlining the existing system. Stabilized the system and reduced end users' input time by as much as 90 .

Consultant

Confidential

Project Overview - Technical responsibility for website that included e-commerce, technical support and product documentation.

Project Management - Management of up to 10 people on multiple global projects including project estimation, scheduling, and status reporting.

Additional Responsibilities - IT / business liaison, Communications Manager, and reporting of system performance and service level metrics.