TECHNICAL SKILLS

Operating Systems: Windows NT/2000/2003/XP/VISTA, GUIs

Networking: TCP/IP, LAN/WAN, VPN, SQL Virtual Server, MS Site Server

Languages: ASP, .NET, HTML, XML, Visual Basic, JAVA, JavaScript

Infrastructure: Midrange, Mainframe, Teradata, PC Blades, PCs, Workstations, and Client/Server

Systems/Applications: MS Excel, Visio, PowerPoint, Word, Project Server, Project Web Access, SharePoint Server/Web Design, Crystal Reports, Visual Studio, SQL, Oracle/DB, MS Access, DB2, BOSS, SOACS, SOBER, LMS, BEACON, PeopleSoft, PBX, C3, Merlin, Frontier, COIN, HP3000 Database, Informatica, Tableau, CAD/CAFM (IWMS), Discovery DB, REMEDY/IW, Peregrine, Mercury Suite; Load/Win Runner, QTP, Test Director, Teradata, ESS, CITRIX, NEMIS, TPOWeb, DETAR, NEXUS, PCM, CLARITY, ECMS System, VOIP, AVAYA, CISCO, Knowledge of Circuit Provisioning, SANS, TIVOLI, WTX, ENCORE+, Web Connect, Exchange, BFT, Unix Systems (RGW, WTX), ARU, VSS, Perforce, SAP, ASP Web App, PTP, WANDA, PAC2000, RAFT, STAMP, PLANVIEW, .NET Application, McKesson Products, eClincalWorks, Medisolve, Meditech, IATRIC, ADT Interface, NUANCE Powesrcribe 360, MMODAL, HITECH, Carefusion, Datalogic, Fairwarning, Forward Advantage, GE Healthcare, IMO - Intelligent Medical Object, PatientKeeper, Premier, Pyxis, CBORD, Healthcare Third Party Apps, KANBAN, and MDM.

PROFESSIONAL EXPERIENCE

Sr. Project Management

Confidential, New York

Responsibilities:

• Used the PMI Model for project execution, inclusive of: Initiate/Ideation, Plan, Execute, and Close.
• Created project plans to govern the project’s execution/implementation and planned gate reviews to complete project phases to ensure performance measures are met.
• Governed the availability, usability, integrity, and security of the data maintained on various systems.
• Administered the Sharepoint website and affiliated Project Sharepoint websites while being used as a communications and notifications/reporting interface website for mass communications with stakeholders and the leadership team.
• Completed due diligence list for the M/A project to ensure each department/area communicated there concerns while triaging those items with the legal teams and being transparent of those responses company-wide.
• Vetted the requirements of the call center consolidation project to ensure all technology components were factored while continuously compiling the VoiceComm solution with the business to ensure their concerns were solutioned.
• Governed the end-to-end weekly testing sessions ensuring all issues are resolved in a timely manner.
• Provided weekly portfolio/program reporting of all Product Infrastructure impacting initiatives.
• Liaison to the internal Stakeholders for the Product Infrastructure team ensuring all requirements are documented and met.
• Developed, trained and championed the ingestion process for new project work intake.
• Plan and executed agile three week sprints using JIRA as the sprint communication’s tool.
• Champion show cases for three week sprint completions.

Manager, Project Management Office

Confidential

Responsibilities:

• Overseen the processes to monitor overall IS performance, drive efficient and effective IS service delivery by designing program/project plans to communicate the strategic plan of Infrastructure implementations and Software implementation/upgrades, while auditing projects to ensure state compliance adherence.
• Reviewed and validated all project deliverable risk factors are alleviated across all impacting programs and projects to ensure minimum impact to timelines, cost, and scope for all projects.
• Implemented the PMI Model for project execution, inclusive of: Initiate, Plan, Execute, Close.
• Created test management plans to govern test case creations by the project managers and used gate reviews to complete project phases to ensure performance measures have been met.
• Planned, directed and coordinated the implementation of the EHR/Meditech 6.X data conversion (inclusive of the following modules: Emergency Dept., Electronic Health Record, Order Management, Operating Room Management, Patient Care, Ambulatory Care, Patient Safety, Physician Care Manager, Oncology Management, HIM, Scanning and Archiving, Supply Chain Management, Cost Accounting, and Patient Discharge Instruction integration), and Meditech CPOE Solution inclusive of pharmacy, lab, nursing and therapy.
• Project managed the implementation of eClincalWorks HER for the satellite clinics of CVMC inclusive of Infrastructure build-outs for client support.
• Program managed upgrades of 10g to 11i upgrade for modules GL, AP, AR, FA, Tax, Cost and Logistics
• Onboard, developed, assessed and managed a team of 7 Project Managers that were assigned to specific portfolios of projects.
• Ensured quality data collection processes are established and governed for reporting.
• Established and overseen the governance process, policies, standards and procedures to drive effective IT Service delivery, delivered quality IT services and improved project execution effectiveness.
• Managed and worked with IS, vendors, managing teams to development the RFP’s defining scope or statement of work, quotes, identified key stakeholders, roles and responsibilities, and budgets.
• Governed the data loads, resolved questions concerning data integrity, monitored performance and communicated functional and technical issues to the development team(s) and business team(s).
• Developed and implemented a strategy to drive and measure service quality assurance.
• Assisted with the business process formulation, implementation, and governance of proper data collection policies and procedures for the source system.
• Ensuring CMS clinical quality measures are properly captured and reported for Meaningful Use by implementing Medisolv as the BI solution. This solution also satisfied the requirements for collecting and reporting the data for joint commissions mandated core measure sets.
• Managed project-related contractual relationships, including negotiation of project contracts with vendors and sub-contractors.
• As a collaboration tool, SharePoint was used to build the Technology team’s website and affiliated Project websites while being used as a communications and notifications/reporting interface for sharing pertinent data.
• Championed weekly leadership meetings to communicate the portfolios, programs and project statuses
• Developed data collection and evaluation methodologies/processes, comprise governance, project criteria and requirements, data compilation/integration, relevancy, system usage/integration, assisted with format design by implementing IATRIC solution.
• Implemented multiple HL7 interfaced third party applications (300) to support continuous data flow and to ensure successful delivery of high quality patient care.
• Plan and executed agile three week sprints using JIRA as the sprint communication’s tool.

Sr. IT Project Manager

Confidential

Responsibilities:

• Overseen plan reporting, compliance regulatory and business development projects (Core Pension and Standard Offer work-streams) within Confidential - Confidential ’s platform.
• Collaborated with business partners to understand the requirements for the IT development and deployment.
• Led development of requirements and all artifacts throughout the project lifecycle with high-visibility projects that were significant in risk, scope and complexity.
• Co-chair the Release management team for monthly projects that consist of software development, business processes, and infrastructure.
• Governed the Sharepoint website while being used as a communications and notifications/reporting interface website for mass communications with stakeholders and the leadership team.
• Responsible for governing outside vendor resources and ensuring work was completed on-time and within budget.
• Ensured every project prior to deploy met CAPA and SOX compliance/governance inspection criteria.
• Developed, managed the budgets and monitored weekly forecasts to ensure +/- 15% variances were met.

Sr. Technical Manager

Confidential

Responsibilities:

• Led development of requirements, business intelligence needs, and all documentation throughout the lifecycle with high-visibility projects that were company-wide, significant in data risk, scope and complexity.
• Collaborated with senior management and technology partners on project development (International/India) and vendors.
• Managed for on-shore and off-shore sourcing for project success, negotiating, managing outside vendors and direct reporting contractors.
• Directed centralization, migration and integration of off-shore resource user accounts domestically from one environment to another environment without disruption of day-to-day business processes. Scheduled and performed performance and load testing on these moves in the production environment to ensure 99% success of productivity, to assess latency issues and provided remediation action plans, if applicable, to senior management.
• Overseen all development of India-international/domestic infrastructure integrations, encompassing management reporting, financial approvals and accounting interfaces for India/Domestic projects.
• Managed project-related contractual relationships, including negotiation of project contracts with vendors and sub-contractors.
• Project Managed the Merger between Evergreen/Wachovia and Confidential /Wachovia: Overseen the integration of Financial, Email, HR, and Customer impacting systems, decommissioned all legacy systems from both organizations involved, scrub customer base data for duplication of accounts and transitioned customer account data onto the agreed source system for operational use, work with the marketing team for branding, legal team for contractual compliance and to ensure all regulatory laws were adhered too, and worked with the executive teams to ensure all needs were met per the acquisition. Work with the departments to ensure all processes were revised to meet the standards of the merger.
• Project managed upgrades of 10g to 11i upgrade for modules GL, AP, AR, FA, Payroll, Tax, Cost and Logistics to support the merger between Evergreen, Wachovia and Confidential .
• As a collaboration tool, SharePoint was used to build the India region website and affiliated Project websites while being used as a communications and notifications/reporting interface between the Americas and India for sharing pertinent data.

Sr. IT Project Manager

Confidential

Responsibilities:

• Overseen core business and operational development functional projects (e.g. GWIM, Deposits Technology, Retail, Mortgage, and Data Warehouse) within the banks platform.
• Supervised a staff of 6-15 Jr. Project Managers & off-shore resources.
• Directed system migrations to support high-visibility projects that were company-wide, significant in risk, scope and complexity.
• Responded to RFPs, RFIs, and RFQs for contractual agreements.
• Managed project-related contractual relationships, including negotiation of project contracts with vendors and sub-contractors.
• Governed the Sharepoint website while being used as a communications and notifications/reporting interface website for mass communications with stakeholders and the leadership team.
• Captured significant cost savings through reviews/analysis of new and existing maintenance agreements.
• Designed spreadsheets to track agreements, costs, renewal dates and other pertinent information.
• Governed the availability, usability, integrity, and security of the data deployed in an enterprise source system.
• As a collaboration tool, eDirectory was used to build multiple Departmental and Project websites while being used as a communications and notifications/reporting interface between internal and external customers for sharing pertinent data.
• Project Managed the Merger between Merrill Lynch/ Confidential: Overseen the integration of Financial, Email, HR, and Customer impacting systems, decommissioned all legacy systems from both organizations involved, scrub customer base data for duplication of accounts and transitioned customer account data onto the agreed source system for operational use, work with the marketing team for branding, legal team for contractual compliance and to ensure all regulatory laws where adhered too, and worked with the executive teams to ensure all needs were met per the acquisition. Work with the departments to ensure all processes were revised to meet the standards of the merger.
• Project managed the 10g migration for modules GL, AP, AR, FA, Tax, Payroll, and Cost to support the merger between Merrill Lynch and Confidential .

Sr. Project Portfolio Manager

Confidential

Responsibilities:

• Led the planning and implementation phases for improvements to systems, healthcare process flows, and operational management. Projects impacted an average of 1500 users enterprise-wide in the technology and operations departments.
• Managed all projects according to the PMO practices using waterfall, agile, and six sigma methodologies, based on client’s request.
• Managed off-shore and on-shore vendors for project success.
• Served as a Release Advisory Board member for monthly projects that consist of software development, business processes and infrastructure.
• Led 20 virtual team managers and 4 business divisions to patch/upgrade over 500+ servers, applications and databases, avoiding enterprise shutdowns due to change in time zones and outage window timelines.
• Salvaged the development of the LMP-Logistics Modernization Program that allowed the Navy to consolidate the systems and processes which will managed the supply chain at the installation level and permitted the planning, forecasting and rapid order fulfillment that will improve distribution and provide a performance standard ration of 98% of user transactions within 2 seconds (industry standard is 85%).
• Managed project-related contractual relationships, including negotiation of project contracts with vendors and sub-contractors.
• Implemented Healthcare EHR/EMR systems (Meditech)

Project Manager

Confidential

Responsibilities:

• Analyzed the cost-effectiveness and compared the overall feasibility of setting up an off-shore versus an in-house quality assurance team for development and testing initiatives.
• Responsible for the development and management of budgets, determine project scope, liaison between line of business/technology teams and ensured all objectives were met on-time and within budget tracking to a +/- 3% variance ratio with a success rate of 98%.
• Managed project-related contractual relationships, including negotiation of project contracts with vendors and sub-contractors.
• Managed the improvement and implementations of the architecture, policies and procedures that governs the data to internal and external sources.
• Led CIT, SIT, UAT testing efforts and managed the collections of test scripts and use cases. Ensured 100% accuracy of test execution compared against the requirements provided by the line of business and remediated all issues with a 24-hour turnaround timeline.
• As a collaboration tool, eDirectory was used to build multiple Departmental and Project websites while being used as a communications and notifications/reporting interface between internal and external customers for sharing pertinent data.
• Project Managed the Merger between LaSalle/ Confidential: Overseen the integration of Financial, Email, HR, and Customer impacting systems, decommissioned all legacy systems from both organizations involved, scrub customer base data for duplication of accounts and transitioned customer account data onto the agreed source system for operational use, work with the marketing team for branding, legal team for contractual compliance and to ensure all regulatory laws where adhered too, and worked with the executive teams to ensure all needs were met per the acquisition. Work with the departments to ensure all processes were revised to meet the standards of the merger.
• Project managed the 10g migration for modules GL, AP, AR, and Payroll to support the merger between LaSalle and Confidential .

Proposal Manager

Confidential

Responsibilities:

• Led an 18 mos. - 3 Phased project, $4.5M new construction telecommunications system project while managing the budget for a federal government agency (FEMA/Dept. of Justice) from conception to completion. Project was completed on time and within budget, despite numerous setbacks due to congressional roadblocks.
• Cut burn rate 37% by implementing controls and policies across all key areas including configuration management, procurement and inventory management.
• Co-chair the reduction of the product development cycle by 50% using reengineering processes, motivating and training employees, upgrading support applications and systems, aligned project management timelines with PMO, and promoting accountability.
• Managed new business acquisition, client relationship, strategic planning and project management planning delivery.
• Negotiated contractual agreements with pre-existing vendors and new vendors.
• Managed budgets from $200K - $5M throughout the project lifecycle (initiation - close).
• Developed RFQs, RFIs, and RFPs for vendor solicitations
• Responded to RFPs, RFIs, and RFQs for contractual agreements
• Worked as one of the Business Analyst on the merger between GTE/Bell Atlantic to ensure process flows were updated to meet the merger requirements and to document all system updates, data requirements, integrations, and system decommissions.