Project Analyst Resume

SUMMARY

IT support professional with seven years of experience in project administration, change management and IT business analysis. Combining industry knowledge with ITIL, SDLC, project launch, and team building expertise to complete projects on time and in scope.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Project Analyst

Confidential

Responsibilities:

Scheduling and Project resource planning for ten (10) projects and sub - projects.
Weekly project task execution and risk identification, communication and follow up.
Project budget variance reporting in Clarity (CA PPM).
Tracked resource hours in Excel, using pivot tables to create dashboard reports on team activity and individual resource hours.
Documented project issues and risks, coordinating with matrixed employees and external vendors.
Chaired project meetings for PM, with internal project teams and vendors, as needed.
Responsible for tracking project and system requirements and reporting issues to stakeholders.

Business Analyst

Confidential

Responsibilities:

Conducted asset management oversight for classroom hardware setups, refresh programs, new facilities and moves.
Create and update a project tracking dashboard and risk matrix.
Tracked employees devices to assure that they are returned to stock on separation.
Built Excel spreadsheet to identify and match serial numbers to users, using v-lookups.

Business Analyst

Confidential

Responsibilities:

Coordinated with 5 tower service managers (TSMs) and 10+ engineers in problem solving and accurately documenting asset and system management changes for upload into the change management database (CMDB).
Regularly audited CMDB uploads for quality assurance on hardware bandwidth, application versions, etc.
Ensured security configurations were properly applied, resulting in clients' secure systems.
Trained newly hired engineers in the use of Excel spreadsheet template.

Business Analyst

Confidential

Responsibilities:

Coordinated with project managers to create and update project schedules and identify scope and budget issues.
Created PowerPoint presentations for executive staff, with monthly project budget and completion data.
Assisted asset management team in creating training documents for off-shore team.
Prepared Excel spreadsheet, using data from various databases, for monthly financial review meeting.

Project Analyst

Confidential

Responsibilities:

Coordinated with project managers at five offsite manufacturing plants to update issues and budgets in master project plan.
Tracked asset management changes and created an Excel spreadsheet to document changes.
Designed Access database to document requirements and estimate project costs and executive dashboard using Excel and SharePoint.
Chaired weekly project meetings.

Business Analyst

Confidential

Responsibilities:

Analyzed asset management changes for quality and accuracy on configuration items being added to the CMBD.
Determined expense versus CapEx change requests to route to appropriate departments.
Processed customer service and change requests to route to appropriate teams.
Assisted in the design of Excel datasheet template and trained engineers in its use.

Data Analyst

Confidential

Responsibilities:

Performed data cleanup; verified supplier transmitted data for asset management database; identified and corrected errors.
Communicated with suppliers to improve information accuracy.
Implemented Excel V-lookups and macros to extract data; designed pivot tables to create reports for senior leadership.