SUMMARY

• Project Manager with 10+ years of diverse IT experience and strong domain knowledge in Healthcare, Life Insurance and Finance with strong communication skills and creative ideas.

AREAS OF EXPERTISE

• Change Management
• Business Process Improvement
• Large Scale Systems Migrations
• End to end process Implementation
• Complete SDLC(Waterfall and Agile)
• Planning & Release Management
• Development of Policy and Procedures

PROFESSIONAL EXPERIENCE

Confidential, Mt Laurel, NJ

Project Manager - PMO

Responsibilities:

• Oversaw the successful delivery of large, high-value projects and programs (13 million) in the IT, business space.
• Experience in managing programs including schedule management, risk analysis, prioritization.
• Facilitated Client database warehouse transition.
• Create effective reporting and presentations using a variety of office productivity tools to communicate project roadmap and progress.
• Maintaining project plans and Gantt Charts to track project status and escalations.
• Communicating requirements to appropriate IT personnel for discussion of high-level solutions and maintain a clear written mode of communication
• Developed and maintain RAID logs, milestones, tasks and consolidate program and sub work package status reports.
• Liaison with internal cross-functional teams - Finance, Product, Technology, Infrastructure, Legal, Information Security.
• Managed reporting and tracking for resource utilization and forecasting.
• Identifying potential risks and mitigation plans. Managing Environment including allocation, reallocation and decommissioning of capacity to maximise efficiency of infrastructure (servers, storage etc.) for different Development/test and Production environment
• Facilitatedthe regulatory requirements for nCino (saleforce) systems and other small business systems with respect to Dodd Frank regulatory.

Environment: MS Project, MS Visio, Adobe Creative Suite, MS Office Suite, SharePoint, Big Data, Oracle, Informatica, Clarity - PPM, Amazon Web Services, cloud health to monitor AWS costs and enforces financal & technical audits of AWS accounts

Confidential

Project Manager

Responsibilities:

• Successfully managed multiple streams concurrently
• Planned scheduled, monitored and tracked progress and delivered project adhering to prescribed standards and budget.
• Lead a team responsible for HCA (Health Care Analytics) and Quality Reporting for Monitoring and Remediation for Confidential Data Warehouses and Data Stores.
• Responsible for end to end reusable Dashboards Framework (on SAAS Visual Analytics) for DQ Metrics and Drilldown.
• Managed project plans that identify key issues, approaches and performance metrics .
• Developed Standard Operating Procedures (SOP) with Operations to resolve issues and controls.
• Help manage all data quality initiatives for ODM - DQ including planning, design, development, vendor relations, creative support, and maintenance.

Environment: MS Project, MS Visio, Adobe Creative Suite, MS Office Suite, SharePoint, BigData, SAS Visual Reporting, Service Now, PPMOptics.

Confidential

Responsibilities:

• Responsible for overseeing review of build out, testing and implantation for Confidential Systems.
• Responsible for managing in PPM Optics the project plan, milestones and tasks, RAID log, forecasting and budgeting, as well as being the US liaison to the global Confidential reporting team.
• Managed Deliverables requirement documents, functional specification, architecture design, technical specifications, release notes, installation guides, solution summary, project charter, task list, timeline, issues log and change management protocol for the project
• Acted as gate keeper to ensure that all milestone deliverables meet with defined organization standards.
• Owned IT issue resolution and risk management.
• Develop detailed schedules, work plans and resource maps
• Led and owned projects for Confidential Transactions claims, eligibility and payment (Inbound and Outbound - HIPAA - 4010/5010 X12 -834,837,835,277,NCDP Rx claim) for medicare and Medicaid in accordance to ICD10 and HIPAA.
• Managed project financials, forecast and overall resourcing and produce financial reports (budget, actual, variance).
• Effectively handled project deliverables using SharePoint.

Confidential

Project Manager

Responsibilities:

• Planned scheduled, monitored and tracked progress and delivered project adhering to prescribed standards and budget.
• Present and evaluate design solutions objectively and facilitate conflict resolution.
• Ensure the agile framework was well followed as a methodology for implementation.
• Identifying potential risks and mitigation plans. Managing Environment including allocation, reallocation and decommissioning of capacity to maximise efficiency of infrastructure (servers, storage etc.) for different Development/test and Production environment.
• Ensure project stakeholders and management are kept appropriately informed of project status and that there is sufficient record of meetings and decision-making.

Environment: Agile,Jira, XML,MS Visio, Adobe Creative Suite, MS Office Suite, SharePoint, IIB.

Confidential, Bridge Water

Project Manager

Responsibilities:

• Managed Project from initiation through implementation including planning, analysis, design, development, Testing and Implementation.
• Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation project.
• Authored the Project Charter and assisted in defining the scope.
• Establishing project requirements, priorities and deadlines.
• Manage BPO- vendor relationships including negotiating and controlling contracts.
• Control project variances through root cause analysis and correction including BPO contracts.
• Support all the critical issues that came up on the projects - Websites (CMS driven), microsites, Email Campaigns, mobile apps, Site and analytics
• Prepared and sent weekly and monthly progress reports using Burn-Down Chart and managed/updated issues in Excel and kept the clients updated about the software under development.
• Assisted Product Owners and teams to improve their ability to create good Product Backlogs.

Environment: Rally XML,MS Visio, Adobe Creative Suite, MS Office Suite, SharePoint, ASP.Net,LDAP.

Confidential

Project Manager

Responsibilities:

• Helped manage risk analysis and mitigation plans, status reports; prepared business process models, and established critical success factors to Project Management team.
• Managed and worked on Content Management System for projects on BCBS portals on various phases for the desktop/mobile/Mobile App.
• Extensive working experience on the content management systems, trouble shoot all the critical issues that came up on the projects - Websites (CMS driven), microsites, Email Campaigns, mobile apps, Site and analytics.
• Worked and managed migration of the CMS from IBM CMS version 6.1 to ver7 on all platform development release
• Facilitated discussion for Single Sign on (SSO) and Security to elicit new requirements on Portals and CMS and alignment around project scope.
• Lead process improvement initiatives, monitor, identify process gaps and proactively devise contingency plans.

Environment: Share Point, Visio, Microsoft Project,Microsoft Office, LDAP,CMS(IBM), ASP.net

Confidential, NY

Jr Project Manager

Responsibilities:

• Provided increased project management delivery and higher communications by directing project management efforts and by implementingProject Portfolio Management, project management tools, standards, and methodology
• Consolidated and communicated project management metrics and dashboard through the creation of a Project Management Office.
• Used Pivot Tables, Lookups, and filters in Excel for analyzing Data.

Confidential, NY

PMO Project Coordinator

Responsibilities:

• Defined Project Standards: methodology, communication/reporting, meeting structure, etc.
• Worked on PPM for making well-documented project plans, accurate estimates of resource requirements, and accurate information about actual resources consumed.
• Developed project schedules and reviewing project schedules to determine project task sequences and lead times. Coordinates the activities of a project team and identified appropriate resources needed to ensure timely completion of projects.
• Worked on HP PPM Tool to manage the projects, timesheets etc.
• Worked with large on- and off-shore teams, including several teams based in Asia (India, Hong Kong, etc.).
• Monitored and evaluated on- and off-shore KPIs to ensure timely completion of projects.
• Worked closely with other project team members to ensure a designated project progresses on schedule and within defined budget parameters. Conducted moderate to complex studies, prepared reports and advises on proposals and special projects.
• Identified and managed the resolution of data quality issues, such as uniqueness, integrity, accuracy, consistency and completeness in timely fashion.
• Identified key projects within overall program and refined project portfolio on an ongoing basis.
• Prioritized and made decision on conflicting requirements and needs.
• Worked on day to day program execution (planning, tracking, decision making)

Confidential, NY

Project Manager /Business Analyst

Responsibilities:

• Responsible for generation of an automatic feed of products and their complements and provided proof of concept of the new model which is used for reporting.
• Proposed process changes to the current model of reconciliation by back office systems to a product based model.
• Responsible in the rollout of Fixed Income and Derivative reconciliation modules. The modules encompassed the following products: Repo’s and Reverse Repo’s, Deposits and Placements, FX Spot and FX Forwards.
• Act as liaison between user groups and IT, identify and define business processes, needs, and issues, gather and analyze requirements necessary to realize system success.
• Document current and future business process and information flow maps, build and maintain relationships with both business and IT staff.
• Schedule and document meeting discussions, follow-up on action items.
• Created and reviewed status reports to ensure timely completion of projects.
• Tracking and reporting project progress, Communicated project status, Milestones and Issues to using Ms Project.
• Followed up with those assigned task to make sure we were on schedule, kept documents updated on o SharePoint site.
• As an application owner, responsible for maintaining the project and enhancement (change request and bug fixes) catalogues as per change and release management policies and guidelines.

Enviornment: SQL Server, T-SQL, UNIX, ASP, Business Objects, MS Visio, MS Word, MS Excel, MS Project

Confidential, Warren, NJ

Business Analyst

Responsibilities:

• Identified internal and external system requirements, design and configuration set-up.
• Maintained and tracked stakeholders requests for enhancements and changes.
• Document current and future business process and information flow maps, build and maintain relationships with both business and IT staff.
• Work with Technical Analysts/Programmers to ensure understanding of specifications and user needs, work with training teams to develop training materials, demos and development of appropriate documentation.
• Coordinated regular Project Management meetings; identified agendas items to ensure issues are resolved in a timely manner, so as not to affect overall timeline.
• Responsibilities included client interface, including uncovering and communicating possible business opportunities, coordinating necessary human and equipment resources for consulting contracts, recruit and interview potential consultants.
• Provided financial reports and project status information as needed, read client proposals, prepare and proofread responses to Requests for Proposals, as well as reports, spreadsheets, and other documents.
• Schedule and document meeting discussions, follow-up on action items.
• Created and reviewed status reports to ensure timely completion of projects.