SUMMARY

• Technically proficient Project Manager with excellent communication skills and 15+ years of experience with managing projects and support personnel.
• Highly skilled in aligning short and long - term IT initiatives with business goals and providing strategic guidance to management in evaluating current and future technologies.
• Proficient with IT implementations in large environments using VMWare virtualization, Active Directory (Engineer/Architect), Windows Server (2016/2012), and scripting automation with PowerShell and VBScript.
• Cross-industry experience - Healthcare, Banking, Finance, Entertainment, Manufacturing, Construction and IT Consulting.

PROFESSIONAL EXPERIENCE

Confidential, Calabasas, CA

Senior Project Manager

Responsibilities:

• Managed infrastructure projects at the corporate headquarters of this hardware, tools and equipment manufacturer/retailer with 950 stores across the US.
• Worked on Planning and Design phases of Windows 2008 Server upgrade project. Worked with several vendors and procurement team to obtain SOWs and complete the vendor selection process.
• Managed the Store Network Retrofit project to upgrade the network equipment at 800 stores over the course of 18 months. Successfully completed pilot, ramping up from retrofitting one store a night to five stores a night. Managed a project budget of $15M.
• Worked with all areas of IT and the business to prepare and test a comprehensive Disaster Recovery Plan following the wildfires in November 2018 which rendered the Calabasas headquarters inaccessible and inoperable for several days.
• Led the effort to establish program and portfolio level practices to expand the capabilities and effectiveness of the PMO.

Confidential - Los Angeles, CA

Senior Project Manager

Responsibilities:

• Managed projects with enterprise-wide impact working with business units to elicit business requirements and seek project funding.
• Worked with the Durable Medical Equipment (DME) business to conduct Agile sessions to define the business vision for a comprehensive DME modernization effort. Led planning sessions to translate vision into epics and minimum viable products (MVP) to establish a timeline and budget forecasts for the project.
• Worked with laboratory middleware systems vendors, Beckman Coulter and Data Innovations, to translate business requirements into a solutions design document integrating all southern California Kaiser laboratories. Collaborated with vendors and procurement vendor Vizient on contract management and negotiation.
• Planned the design and implementation of a centralized audiology system integrating 11 hospitals and clinical sites. Managed the implementation team including systems vendors and the clinical technology teams.
• Managed projects involving the integration of IT support of various departments and Clinical Groups such as Dermatology, Arrhythmia Center and Radiation Oncology.
• Communicated status reports to executive stakeholders and PMO to identify project progress, risks, roadblocks, issues, and delivery milestone dates.

Confidential

Senior Project Manager, Infrastructure

Responsibilities:

• Served as Senior IT Project Manager for key Infrastructure projects following acquisition of Confidential by Missouri-based Centene Corporation. Led several complex projects simultaneously, each with multiple deliverables, team members and audiences requiring ongoing prioritization and relationship management.
• Managed multi-million dollar projects critical to the successful closure of IBM-run Data Center in Boulder and migrated all assets and resources to Missouri and California based Data Centers.
• Worked closely with off-shore vendor teams - IBM and Cognizant - for bringing several services back in-house to Centene.
• Participated in daily scrum meetings - chaired status meetings for multiple work streams.
• Created and managed project schedules. Tracked action items, issues, risks and decisions.
• Managed change requests that impact project scope, schedule, and budget.
• Facilitated working sessions to identify root causes and resolve issues.
• Allocated resources and approved time reporting in Planview.
• Worked with financial analysts to forecast budget expenditures for hardware procurement.
• Identified project dependencies and worked with all stakeholders to mitigate anticipated risks.
• Communicated status reports to executive stakeholders and PMO to identify project progress, risks, roadblocks, issues, and delivery milestone dates.

Confidential, North Hollywood, CA

Project Manager

Responsibilities:

• Served as Technical Project Manager at this Real Estate Development Company.
• Oversaw multiple projects across all phases of development.
• Consistently managed several simultaneous technical projects including the upgrade from VSphere 4.1 to 5.5, the upgrade of the entire AD infrastructure to a virtualized environment using VMware 5.5, and the migration to Office 365.
• Decommissioned all Windows 2003 servers by upgrading or virtualizing to Server 2012.
• Provided technical and project guidance in the redesign and integration of Active Directory Services for 2 subsidiaries using ADFS and SSO; configured and managed all Group Policies for all domains including all Domain level policies, Domain Controller policies, Member Server policies and Desktop policies.

Confidential, San Mateo, CA

Project Manager

Responsibilities:

• Provided project management support for merger of DemandTek-owned Windows Server 2012 and 2008 servers into IBM’s Active Directory environment.
• Performed security remediation on all servers.
• Patched and hardened servers in compliance with IBM security standards.
• Provided project management support for automation of all server management processes for over 100,000 managed physical and virtual HP servers; worked with the Confidential Midrange Services group to oversee the writing, testing and implementation of VBScript and PowerShell scripts to automate processes based on requests received from HP’s global customer base.

Confidential, Los Angeles, CA

Senior Project Manager

Responsibilities:

• Served as Project Manager / Active Directory Architect responsible for design and implementation of a global Active Directory environment consisting of 6 forests and 14 domains.
• Primarily responsible for managing 62 Domain Controllers (Windows Server 2012 and 2008 R2) in both physical and virtual environments.
• Migrated several DCs from 2003 to 2008 R2 to raise Forest Functional Level to 2008; converted 30 DCs from physical to VMware virtual machines using VSphere 5.1
• Managed DNS and DHCP services and AD Sites and Services topology for entire infrastructure.
• Managed all trust relationships and security infrastructure across all forests.
• Monitored Active Directory health and took remedial action for any problems with AD replication across all domains.
• Configured and managed all Group Policies for all domains including all Domain level policies, Domain Controller policies, Member Server policies and Desktop policies; automated several routine maintenance procedures using VB Script and PowerShell scripts.
• Provided support for 150+ Windows 2008 and 2003 server infrastructure including all security configuration and ongoing monthly critical OS patching.
• Provided secondary support for Exchange 2010 email services for multiple domains.
• Rolled out Windows 7 to selected departments using Windows Deployment Services; worked with Desktop Support Team to test applications for compatibility with Windows 7.

Confidential

Active Directory Systems Engineer

Responsibilities:

• Managed private and public DNS, DHCP and FTP servers for entire region.
• Managed security for entire domain. Reviewed and updated all security for ongoing compliance with industry-based PCI-DSS and Sarbanes-Oxley requirements; participated in implementation of High Availability Server Environment with anticipated virtualization of entire server infrastructure using VMware VSphere 4.1.
• Supported day-to-day operation of 200+ Windows and Linux server environment.
• Implemented regular patching of all Windows servers using Shavlik NetChk Protect 7.8 and WSUS.
• Played a key role in implementation of ITIL v3 standards related to Systems Services; responsible for design and implementation of Configuration Management database (CMDB) and key service delivery mechanisms.