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Systems Administrator Resume Profile

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PROFESSIONAL EXPERIENCE:

Confidential

Responsible for saving CNIC over 2 million dollars, in 2011-2012 alone, by reducing long distance phone service by 50 . Discovered CNIC was being billed for 1,162 telephone lines while they only actually utilized 600 telephone lines. This discovery resulted in a cost savings of over 7,000.00 each month. Oversee an audio/video bridging budget of 200K, HQ Toner Inventory budget for 150K, VTC maintenance budget for 100K and Land line phone budget 200K.

IT /VTC Program Manager

Confidential

  • Verizon DAR approver for CNIC IT expenditures on all move, add and changes dealing with the Verizon Telecom WITS system.
  • An Authorized purchaser in the E-Mall DOD and Authorized user for the Rapid system for all HQ Toner Supplies.
  • Lead contact with CIO and wireless vendors to include: Sprint, Verizon, T-Mobile and AT T for installing/purchasing new equipment, to include hotspots, blackberries, Ipads, Garmins, wireless routers and cell towers.
  • Maintain constant interface with the CO Contracting Officer and CIO Director.
  • Ensure that descriptions for all incident tickets are properly logged, categorized, prioritized, routed, and resolved within the mutually agreed upon timeframes.
  • Serve as the Senior Subject Matter Expert on IT Infrastructure issues and the team's Senior Advisor to Leadership.
  • Support, manage, lead and assist in the accomplishment of routine tasks directly associated with developing, advising, and maintaining EKMS systems, COMSEC management and COMSEC equipment implementation that includes, but not limited to: Researching new technologies, devices, installation processes and other COMSEC/EKMS associated duties in relation to Communications Security.
  • Provide support for classified equipment and/or systems including Secure Terminal Equipment STE , DTE load devices, KSV-21 ECCs, and VoIP emerging technologies.
  • Provide management and preparation of Keying Material/ COMSEC for all devices to include STE telephone devices. Provide implementation, operations, maintenance and administration for all COMSEC equipment KYK-30, CYZ-10 .

Onsite Construction PM

Confidential

  • Directly executing and directing project activities, and developing or maintaining client relationships.
  • Completely arranged all VTC equipment during the construction of new office space including updating all conference rooms with the latest VTC equipment.
  • Responsible for lay out of project work and ensuring that materials, tools, equipment and information are scheduled timely to meet scope and construction schedules.
  • Coordinates with suppliers to manage schedules, project progress, and material deliveries to ensure attainment of project objectives, schedule completion and timely deliveries. Follow up with weekly meetings.
  • Manages Crew leaders, superintendent, delegates, and monitors all project performance on assigned projects to ensure that project is completed within established schedules in compliance with all plans, specifications and shop drawings for client.
  • Manages and assists employees in identifying, analyzing and resolving existing or anticipated obstacles in a manner to meet task/project schedules.
  • Ensures timely billing, approval of invoices, regular review of job cost, reports, project history and purchase order history.
  • Reviews and interprets blueprints CADD/shop drawings and other project documents to formulate accurate management approach.
  • Conducts construction project closings, updates punch lists, and creates information for record drawings, project cost, time and quality standards.
  • Cultivates new business relationships and maintains existing relationships with clients.

Environmental Protection Agency / DISYS

Confidential

Emergency Operations Centers Senior Project Manager -Responsible for managing eight 8 simultaneous, diverse and complex major Government Telecommunication projects, including project scope, schedule, resources, quality control, working capital reports, contingency budgets and OMIC requests. Successfully leading and managing multiple geographically dispersed teams and delegating in a cross-functional project team structure. Formalizing detailed reports collected from each of the Regional Project Tech. Leads, into a weekly and monthly report format. Created teaching documents and an SOP, enabling subordinates to utilize equipment and facilitate critical processes in a uniform standardized method. Implemented and planned the Ayaya VOIP phones transition.

Confidential

Senior Project Manager -Responsible for the coordination of the classified and non-classified telecommunication projects for the Missile Defense Agency. Managing all aspects of integration, scope, schedules, quality assurance, human resources, communications, and detailed metric capturing. Supervision of 27 conference / technology rooms and support staff. Manage all aspects of the support of classified and unclassified video teleconferencing operations including: Quality assurance, scheduling, configuring, operating, troubleshooting, testing, installation, maintenance, cryptology, administration, customer support and converting equipment from H.320 ISDN connection to H.323 IP . Provide research and development of future videoconferencing technologies. Oversee the set up of AV mobile units, troubleshooting of AV problems and assist technicians in resolving issues in a time crucial environment. Direct facilitators in accurate and detailed record keeping on each conference and compile that data from three separate regions into a working manifest.

Confidential

Senior Project Manager / System Administrator-for the Navy's Bureau of Medicine and Surgery Telecommunication projects. Supervise nine conference / technology rooms and staff, including equipment inventory, maintenance, and problem solving. Generate staff work schedules according to demand and maintain accurate time sheets. Delegate work load according to an evaluation of each employee's skills, capabilities, and limitations. Perform Bi-annual employee reviews with experience implementing positive and negative reinforcement. Work closely with and coordinate the Senior Executive VTCs for the Surgeon General, Deputy Chief Resource Comptroller, Deputy Surgeon General, and the Rear Admiral. Coordinate, schedule, call initiate, test and trouble shoot Video and Audio Tele-Conferences using Tandberg 6000 / 2500 and Picturetel / Polycom Concorde 4500. Train, administer and configure the Group Systems software for use in large group collaboration and decision making. Instruct and train Senior Executive Level Government staff on the use of Team Board, Smart Board, Peripherals, and the Data Projector. Create and maintain our Web Page in Front Page 2000 with HTML and train others in the use of FrontPage in our Technology Center.

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