PROFESSIONAL SUMMARY:

Management & Information Technology Consultant holding Kellogg M.B.A, Six - Sigma Green Belt with extensive experience in business system analysis, software development, quality assurance, project management and production support. Experience in state-of-the-art software development life-cycle methodologies - DMAIC (Six-Sigma), Agile, and Waterfall. Industries specialized in are banking, insurance, capital markets and brokerage.

PROFESSIONAL STRENGTHS:

• Specialize in Technology startups with a focus in education services
• Extensive development background utilizing a variety of mainframe and client-server technologies
• Deep Skills as a Risk/Regulatory Data Consultant specializing in BASEL and Dodd Frank Act research and data provisioning
• Specialize in Business Intelligence and Datawarehousing
• Strong Capital Markets/Investment Banking background pertaining to both institutional and retail trading
• Strong background in assessing/writing Business Requirements Documents (BRDs), High Level/Low Level Design documents and understanding of SDLC by conducting/assisting testing for SIT, UAT phase and creating and reviewing test scripts
• Strong Quality Assurance background specializing in manual testing in Financial Services Industry using a variety of methodologies such as Agile, Waterfall
• Strong Team Manager with project management background in Quality Assurance
• Varied background as an Entrepreneur specializing in developing and marketing business proposals/concepts/RFPs
• Licensed Life/Health/Accident/Sickness Sales Consultant specializing in selling IULs, Whole Life, Annuities, Medicare, Accident & Sickness Products
• Superior team playing and organization/negotiations skills
• Superior oral and written communication skills

PROFESSIONAL EXPERIENCE:

Confidential, Jackson, NJ

Program Manager

Responsibilities:

• Partner with and negotiate on behalf of Confidential in areas of Enterprise Integration, Cloud Services and I.T Asset Management. Utilize a variety of technologies such as IBM Cloud, Google Cloud, Azure and Mulesoft to deliver enterprise solutions to clients
• OpenPages v7.3, OFSAA 6, Datastage ; front/back office capital market tools such as COBOL/CICS/JCL/DB2/SOAP UI/XML Java, Web-Services; Governance/Risk and Compliance tools such as QRadar, Algorithmics cater primarily to retail and investment banking clients. IBM Mainframe and Cloud based tools were utilized to conduct research on BASEL III related risks such as liquidity, technology and counterparty, market and operations risks; risk mitigation scenarios are currently in the process of being mapped and developed use cases and user stories being created utilizing functional and technical requirements from MISRA India and MISRA Europe business proposals
• Partner with Global Institute for Information Technology Management (GIIM) and LearnQuest to deliver graduate level Information Technology and Management Consulting courses/certificates/programs to I.T/Non-I.T Executives around the globe; courses include Robotics Process Automation, Blockchain, Business Analytics and Artificial Intelligence; also manage hiring of Instructors at LearnQuest
• Work closely with IT in business systems analysis and application development areas at multiple client locations to develop and perform workforce tracking on appropriate education/training programs
• Business Analytics: Pivot Tables, Slicing & Dicing, Regression, Set Analytics, Set Analytics, Naïve Bayes, K-nearest-neighbor and Discriminant Analysis
• Blockchain: Gaining Consensus, Distributed Ledger, Smart Contracts and Oracles, Impact on Front-Office/Back-office Applications, Bitcoin, Multichain, R3 Corda, Ethereum, Blockchain: Commercial Applications, Blockchain Infrastructure (Cloud), Blockchain Runtime/Governance
• Manage seed funding, negotiations, marketing support and technology outsourcing operations for German based firm Room For Work for their software product that would be competing with LinkedIn for a global share of the professional employment social media sites’ market; the site is especially targeted towards unemployed disadvantaged and disabled workers around the globe

Confidential, Charlotte, NC

I.T Project Manager

Responsibilities:

• Manage activities and forecasting of a Global Corporate Services undertaking to transform SAP and Oracle based existing applications, infrastructure utilizing existing data-streams into a state-of-the-art global HR System.
• Monitor UAT activities of the undertaking by attending business domain specific project meetings and provide periodic feedback.
• Manage SSO Issues for Domestic and International Business Testers by mediating between them and the Bank’s Help Desktop Support.
• Manage project documentation and communication using Sharepoint
• Manage project utilizing pseudo-Agile based methodology for JLL/CBRE/Ariba
• Create process flows for UAT project infrastructure.
• Initiate RTM and Issues log to be utilized for project post-mortem activities.
• Initiate TTCoE Training Guide in order to leverage on existing intellectual capital of the organization to train new members and users.
• Report weekly status of ongoing project activities to Senior Delivery Manager.

Confidential, Charlotte NC

Business Analyst

Responsibilities:

• Proposal work was related to security risk management and technology desktop services
• Manage marketing/sales/finance and operations/negotiatations of the company’s Outplacement business by interacting with clients and vendors to get candidates placed into permanent roles in a variety of industries such as automotive, financial services, health-care and technology; standards applications, tools and technologies such as Intuit, Hoovers, Monster, Facebook, LinkedIn, University Alumni Databases and Palico were utilized by the firm; manage a staff of 7 recruiters
• Create proposal to develop Risk Management/Enterprise Asset Management Software for analyzing and researching macroeconomic research indicators and investment banking/capital markets related financial securities for U.S and European and Indian markets; standard tools used Project-Workbook, partial-RACI’s
• Analyze Investment Banking/Capital Markets related Cross Border Macroeconomic indicators like GDP, M3, Wage Rate, Currency, Inflation Rate, Interest Rate and their impact on financial securities such as Stocks, Bonds, Options, Mutual Funds, REITS, REPOS, Currency Futures, Asset Backed Securities
• Analyze cyber-risk and cyber-security (based on SAS Cyber Security) realized on financial applications including intrusion detection, data encryption, penetration testing, biometrics, malicious software & phishing
• Evaluate BASEL Market/Credit Risk/operations/counterparty risks to determine capital markets based Interest Rate and Currency Dependencies, LGD/PD/EAD/EL/UL determinants using concepts from SAS ETL Studio; SAS WebReport Studio and SAS Enterprise Miner Studio.
• Strategic Associate at World Financial Group selling retail Term Life, IULs, Whole Life and Annuity products.

Confidential, Greenville, SC

QA Business Consultant

Responsibilities:

• Analyze requirements related to retail/enterprise asset management product classes
• Develop Requirements traceability matrices to trace back test scenarios to functional requirements in order to attain Zero-Defects capability
• Analyze JCL/CA-7 scripts pertaining to pricing and promos for Fidelity/Non-Fidelity Applications
• Manage project planning and forecasting from a QA perspective
• Manage and Create Test Plans and Test Scripts for Fidelity/Non-Fidelity Applications such as RM (Customer Management),SC (Statement & Relationship Pricing),RF (Card Reference);
• Reviewed and assessed BRDs in an SDLC setting that was pseudo-Agile based
• Manage project documentation and communication using Sharepoint
• Manage test script creation in ALM/Mercury Quality Center
• Research dataset related information from jobruns for data conversion of Fidelity pricing and promos
• Create resource budgets and project schedules using MS-Project and MS-Excel
• Manage a staff of upto 6 Analysts in Confidential Outsourcing undertaking.

Confidential, Charlotte, NC

Technology Delivery Manager

Responsibilities:

• Manage project deliveries for data-warehousing/BI system using pseudo-Agile methodology
• Analyze and assess Extract Transform Load process flows for Bacardi Data Stream
• Participate in delivery of overnight data to Bacardi Data-warehouse during ETL activities
• Regulate and manage Control Room Questionnaires and resolution email strings.
• Manage project documentation and communication using Sharepoint
• Manage Defect Resolution of TSYS (Card & Payments) application and serve in the capacity as a liaison between Confidential and the third-party vendor.
• Manage daily updates to Bacardi Master and provide daily update to Senior Management on state of control room activities.
• Coordinate and Manage updates to project documentation on Sharepoint site

Confidential, Charlotte, NC

QA Business Consultant

Responsibilities:

• Organize, analyze and market the development of business ideas/proposals related to Compliance and Governance in Banking, Capital Markets, and Retail Investment Banking. Initial research was done on BASEL III & Dodd Frank Act to tabulate information pertaining to the business ideas.
• Analyze Capital Markets based liquidity risk, credit risk, market risk (Value at Risk, credit capital), TILA (Truth in Lending Act) and product characteristics affected by these risk and compliance mechanisms.
• Assess capital requirements and cost of capital to implement BASEL III using Oracle Financials
• Analyze feasibility of investing in Bonds, Repos, Currencies based upon risk aggregation
• Analyze competitors and assess sales/marketing needs of establishing Governance, Risk & Compliance in China and India
• Compile BASEL III risks and elaborate on plans on how to mitigate them
• Responsible for software development activities of multi-million dollar project for Capital Markets/Enterprise-wide Retail Investment Banking, Java based Brokerage/Trading System using pseudo-Agile methodology
• Manage project delivery which had multiple phases to integrate company’s existing brokerage functionality with that of a vendor - Scivantage.
• Create project budgets and schedules using MS-Excel and MS-Project
• Manage project documentation and communication using Sharepoint
• Participate in complex UI Interface design using wireframes
• Manage complex data acquisition using Business Intelligence tools like Oracle BI (SQL10g) and OBIEE
• Reviewed and assessed BRDs in an SDLC setting that was pseudo-Agile based
• Develop Master Test Plan and review Test Scripts
• Participated in Test Script planning and execution
• Manage 7000 component and E2E scripts based on complex functional business requirements documents
• Manage defect resolution and root cause analysis in ALM/Mercury Quality Center
• Coordinate the creation of testing metrics using MS-Office - macros, graphs, pivot-tables.
• Manage implementing Agile/Waterfall Methodology to deliver an approach of how regulate third-party vendor activity in the Brokerage program using MS Excel spreadsheets.
• Monitor and Manage Test Environments including Database/Application/Network Servers
• Manage a staff of upto 16 test analysts in Confidential ’s Outsourcing undertaking

Confidential, Richmond VA

Business Process Manager/QA Lead

Responsibilities:

• Manage implementation of projects in COBOL, CICS, JCL/CA-7 in collaboration with portfolio managers to develop and augment retail banking and securitized products such as checking accounts, MMA, Mutual Funds and Treasury Notes
• Partner with Retail Applications such as SWIFT, ACH & Treasury Optimizer,
• Manage successful and on-time creation of configuration change requests with components called monetary incentives to customers often reaching totals of $600,000+ fortnightly.
• Manage IM research related to requests coming from other applications with customer volumes as high as 6.5 million and account balances up to $15 million; research involved analyzing funds availability codes and product codes, Reg CC and Reg D regulations from Dodd Frank Act utilizing Easytrieve (data mining tool) to create PCRs (Program Change Requests) and daily/weekly/monthly reports for Compliance fulfillment purposes from an operations and market risk perspective
• Manage successful creation of IM PCRs with estimated completion time of 5 days but actual turn-around times as low as 2 days; business requirements lead to the creation of system requirements.
• Coordinate application interfacing between IM, ST, GN, TX, ALS, Account Analysis, Signature Verification SWIFT, ACH, Treasury Optimizer, Research & Adjustments, & G/L as a part inter-exchange between these retail enterprise-wide asset management applications.
• Manage operational test planning and test execution activities of two back-office projects within Deposit Operations for Chevy Chase Bank integration effort (cost of acquisition $520 million): Account Analysis, a commercial monthly billing system and Day2 Process Rollout were two of the banks’ work-streams that were streamlined.
• Participate in implementing Agile methodology from a QA perspective; Chevy Chase merger required managing QA environments that could support both Component as well as E2E Integration Testing
• Interpret business requirements to create test strategy documents for both projects that were an inherent part of project quality assurance life cycle in the integration effort.
• Create and successfully tested approximately 600 test scripts in ALM/Mercury Quality Center; managed test data conditioning and environment planning, thus improving testing capability.
• Create test project schedules using MS-Project for both projects and provided weekly test estimate forecasts on test script creation to ensure monitoring of accurate metrics.
• Manage successful root-cause-analysis/resolution of approximately 40 Severity 1 and Severity 2 defects during the integration effort.
• Provide senior management with daily/weekly status reports on Account Analysis (Java based)/Day2 Process Rollout (Mainframe based) Testing during test planning phases of the projects to facilitate accurate management decision-making.
• Monitor and Manage Test Environments including Database/Application/Network Servers
• Manage creation of Requirements Traceability Matrices for projects of varying size and ROI.
• Manage a staff of upto 3 Analysts.

Confidential, Charlotte NC

Vice President

Responsibilities:

• Create Business Proposal for Public Private Partnership for Collateralized Subsidized Credit Cards and subsidized Real Estate for Low-Middle Income families; the goal was to reach a customer retention of 100,000 by 2012 and become financially compliant
• Coordinate business proposal submittal as well as initiated Proposal Creation for Confidential
• This was to reengineer their business operations, consolidate their short term/long term debt and expand their business .
• Conduct research for Business Proposal to provide homes for Low Income families world-wide; the goal was to provide 20 million indigent families world-wide housing and amenities but the project did not take-off due to lack of funding
• Curriculum consists of topics ranging from Entity Relationship Modeling to Advanced SQL and Database Security.
• Students were graded on Class Exercises, SQL Labs, Quizzes, a Final Project and a Final Exam.

Confidential

Project Test Manager

Responsibilities:

• Supervised work of 8 Test Leads including development of Test Plans/Test Scripts, Requirements Traceability Matrices, Interpreting Business Requirements, Test Data Conditioning, Environment Planning, Forecasting. and Six Sigma/DMAIC client methodology during Test Planning.
• Participate in online banking wireframe design
• Managed timely resolution of defects of multiple applications in Quality Center during Component Integration Test (CIT) Phase and Systems Integration Test (SIT) Phase.
• Provided Senior Management with daily/weekly status on Online Banking Testing during Test Planning and Test Execution of SIT

Confidential, Charlotte, NC

Senior Consultant

Responsibilities:

• Cross Sell Mid-Tier was hub for card solutions decisioning and booking; systems were integrated and transformed successfully; approximately 500 test scripts were successfully executed; root-cause-analysis was conducted on approximately 70 Severity 1 and Severity 2 defects that were resolved successfully.
• Manage implementation of DMAIC/Six Sigma Methodology from QA perspective
• Develop Requirements traceability matrices to trace back test scenarios to functional requirements in order to attain Zero-Defects capability
• Create resource budgets and project schedules using MS-Project and MS-Excel
• Manage quality assurance assessment work stream during assessment of three mission critical investment banking applications for trade confirms, month-end reporting and tax reporting at AllianceBernstein.
• Capital Markets’ financial instruments such as stocks, bonds, mutual funds, hedge funds and fixed income securities were processed by institutional enterprise-wide asset management applications. The resulting proposal was submitted as one of the finalists amongst business proposals submitted to client for future systems transformation work.
• Coordinate successful execution of design/build phase activities for major component of MR-Accelerator at American Express.
• Project converted legacy systems into three-tier model using service-oriented architecture. Approximately 75 COBOL/CICS/DB2/JCL programs were analyzed using CA-7 job scheduler. Blueprints from this effort resulted in future offshore software development.
• Manage user acceptance testing (UAT) efforts across Treasury Services initiatives involving Wire ACH, Swift and Electronic Funds Transfer working in concert with other JP Morgan Chase test leads.
• Analyzed business requirements, used cases and business operating processes/procedures in order to develop effective UAT strategies/test plans; resulted in fully testing business and operations scenarios
• Responsible for Facilitating High Level/Low Level Design (HLD/LLD) activities and Joint Application Design Sessions for Confidential - Fleet Transition projects.
• Manage successful completion of HLD/LLD deliverables that included application/master design documents, project timelines, costing estimates and action items.
• Send daily status reports to Senior Management.
• Manage a staff of upto 12 Analysts.