SUMMARY

• Diligent PMP, CSM, Prince2, MCTS, ITIL, GDPR certified project manager & scrum master wif over 13 Year of experience offering a proven record of success leading all phases of diverse technology projects; Healthcare, Insurance, Retail, Telecom & Banking domains experience.
• Business strategist; plan and manage multimillion - dollar projects aligning business goals wif technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Excellent communicator; leverage technical, business and financial acumen to communicate TEMPeffectively wif client executives and their respective teams.
• Expert in agile and waterfall project management methodologies. Known for ability to produce high-quality deliverables dat meet or exceed timeline and budgetary targets.

TECHNICAL SKILLS

Database: Oracle, PL/SQL, SQL Server

Technologies: SharePoint Online, Share Point Server 2013/2016, Office 365, Share Point Server 2010, Share Point Server 2007, Share Point Portal Server 2003, WSS 2.0/3.0, Share Point

Framework: ASP.Net 4.0, C#.Net, VB.Net

Scripting: JQuery, JavaScript

Methodologies: Waterfall, Agile, DevOps

MS Tools: MS Word, Excel, PowerPoint, Visio, MPP

OS: Windows, Mac

Tools: Visual Studio, InfoPath & SP Designer, CAML Builder, Nintex, JIRA, Confluence, ITSM, VSTS, Metalogix

PROFESSIONAL EXPERIENCE

Confidential

Senior Scrum Master

Responsibilities:

• Proficiently organize and facilitate daily scrum, sprint review, retrospectives, sprint and release planning
• Collaborate closely wif product owner on backlog grooming to keep product backlog relevant and prioritize, ensuring acceptance criteria are agreed upon and stories are ready for sizing
• TEMPEffectively track team’s progress, including burn down, velocity and release forecasting
• Work wif scrum masters across different sites to prepare for and facilitate potentially shippable increment planning sessions
• Expertly promote continuous improvement and help teams increase productivity and foster innovation
• Monitor and manager dependencies on other teams to ensure potential issues are resolved
• Participated in iteration planning to create acceptance criteria and tests dat define “done” for developed features
• Proactively collaborated wif other scrum masters and agile coaches across the organization
• Implemented GDPR regulations in every project to make them GDPR compliant, to avoid million dollars fine to the company

Confidential

Scrum Master

Responsibilities:

• Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline.
• Work closely wif project owner in backlog management and continuous delivery of features
• Educate and reinforce scrum methodology and agile framework to team members and stakeholders
• Managed project scope to ensure delivery was compliant wif scope commitment.
• Tracked and managed product backlog, burndown metrics, velocity, and task breakdown
• Addressed problems through risk management and contingency planning
• Track and remove internal and external impediments for the scrum teams
• Facilitate and plan for Go - Live activities
• Track and report scrum team velocity
• Train new team members and transition teams to agile framework wif Scrum to enhance team skill level

Confidential

Project Manager

Responsibilities:

• Coordinated and managed the proposal process for sales team
• Contributed to 80% of new sales from winning proposals
• Handled planning, execution and management of highly complex exchange server / SharePoint 2010 to share point online / O 365 migration project to support their clients' business applications having impacted user base of approx. 185 K users across globe
• Managed and delivered highly complex migration projects having budget of $ 4 M +
• Presented periodic dashboard reports on program in execution, future opportunities, and client issues to company executives and project team managers.
• Managed relationships wif 3rd party vendors to ensure smooth and timely delivery¬

Confidential

Project Lead / Project Manager

Responsibilities:

• Managed highly complex share point / .net / cloud development project having budget of $ 3M+ to support their intranet portal having impacted user base of approx. 95 K users across Singapore
• Successfully implemented project management methodology, including full life-cycle planning, implementation, budgeting, and control to manage large operations programs.
• Recognized for high levels of customer satisfaction by successfully interacting wif support groups in a matrix management environment, emphasizing quality control during projects execution.
• Responsible for planning, execution and managing low complex business critical H.R project to support their intranet portal having impacted user base of approx. 2.5 K users across company