SUMMARY:

• Effective Leader and results oriented Manager with 11 years of business technology experience with strong foundation in Project Management, Service Delivery Management, Requirements Handling, Estimation
• Design/Solution review, Implementation, Risk management, Customer handling, Capacity and Cost management. Association with State Government Healthcare clients for 7 years. Associated with HP & Accenture in previous engagements
• End - to-End Project tracking, task allocation, Status tracking
• Co-ordinate and manage onsite-offshore teams on Application support and development activities
• Handled hiring process, conducted Technical and management interviews to build a strong and effective team
• Expertise in application modernization, Service Delivery Management, SLA tracking, Incident Management, Change, Problem management & Service Request areas for multi-million dollar accounts
• Act as a liaison between business and technical stakeholders to implement most effective solutions including ICD-10 crosswalk
• Managed migration of legacy applications from the mainframe to mid-range / Open system
• Subject Matter expert for ICD-10 and various functional areas in the Medicaid system
• Requirement gathering, Initial Impact assessment, Estimation
• Drive the issue solutions meetings, guide the team to arrive at proposed solution for the issue
• Point of contact for implementing technical solutions for more than 50 State Requests
• Understand business requirements and help translate them to system/functional requirements
• Reduced project costs by over 10% ($0.5 million) by sourcing in the apt technology suit for implementing the crosswalk solution
• On the fixed price projects, secured 20% additional profit, $0.3 million, by expanding the services offered in 2nd and 3rd phases of the project
• Enabled our team to secure the highest customer satisfaction ratings among all the 9 teams involved
• Developed tracker tools, which reduced the report generation time by 80%, saving $70,000 annually.

PROFESSIONAL EXPERIENCE:

Management Consultant

Confidential

Environment: Waterfall | Budget: $5 million | Team Size: 18

Responsibilities:

• Act as a liaison for various stakeholders including Louisiana State DHH policy teams, Molina Medical staff and technical teams impacted by ICD-10 implementation.
• Manage the scope, deliverables, timeline and execution of the project plan
• Using the analysis and design already established during, formulate and own the work plan to implement the crosswalk solution for LA-MMIS ICD-10.
• End-to-End project tracking of the ICD-10 to ICD-9 crosswalk solution.
• Manage the reverse engineering effort to convert the impacted edits in line with the policy changes.

Responsibilities:

Project Manager

Confidential

Environment: Agile, SCRUM | Budget: $2 million | Team Size: 13 Informatica, UNIX, Oracle10g/11i, PL/SQL, COBOL, JAVA

Responsibilities:

• Managed and designed processes to in corporate Montana MMIS data into Enterprise Medicaid data warehouse.
• Managed onsite-offshore teams to convert Montana MMIS functional areas - Provider,, Member, Contact Management, Care Management, Service Authorization, Financial and TPL, data from legacy control files to target tables.
• Created and managed the schedule of data conversions to support the Medicaid data conversion project.
• Managed the mapping of data from legacy systems.
• Assisted with the data augmentation process of new data requirements in the target solution.
• Managed the verification and business sign-off activities.
• Investigated, escalated and documented issues that impacted successful and timely conversion efforts.
• Tracked and communicated status of conversion activities.

Project Manager

Confidential

Environment: Agile, SCRUM | Budget: $1.5 million | Team Size: 13 Informatica, UNIX, Oracle10g/11i, PL/SQL, COBOL, JAVA

Responsibilities:

• Recruited and assisted in building the core team for interfaces conversion in both onsite and offshore.
• Developed high-level design for the entire requirements of the Project.
• Created and managed the schedule of data conversions to support the Medicaid data conversion project.
• Managed and coordinated the conversion of Montana State’s Pharmacy Benefits Management interfaces from legacy COBOL code to Informatica ETL maps and PL/SQL stored procedures to enable integration with all other Medicaid applications.
• Designed conversion process for critical interfaces such as Eligibility, CMS, and NDC Bluebook updates.
• Gathered requirements from the State of MO on the specific tasks.
• Served as a Subject matter expert for the systems across State of MO Medicaid.
• Implemented interface conversion in 3 phases, successfully getting a CSAT rating higher than all 9 team involved for all the phases.
• Followed the release management procedures in delivering the application.

Team Lead

Confidential

Responsibilities:

• Acted as a liaison to State and Technical teams to understand and gather requirements.
• Performed impact analysis and designed the new processes for the impacted elements using the new code set.
• Led the development of crosswalks, code changes, Unit Testing and system testing.
• Designed the integration of modules of the code set with the ongoing changes and enhancements.
• Designed, developed and tested more than 50 state task requests which were driven by policy changes to Medicaid system.
• Implemented and Medical Criteria systems for Rules Engine enhancement.
• Developed interfaces for Missouri MMIS to reformat HIPAA X12 837 Professional Claims 5010 version, allowing MMIS system to process 5010 claims along with 4010 claims.
• Provided production support for Missouri Medicaid as an on-call person many times.
• Designed, developed, implemented and maintained many change requests which encompass almost all the functional areas of the Missouri MMIS, but predominantly in the below functional areas:

Senior Software Engineer

Confidential

Environment: Waterfall | Budget: $22 million | Team Size: 25 VB Script, MS Access, COBOL, JCL, CICS, DB2, FileAid, Endevor, Xpeditor, REXX/CLIST, VSAM

Responsibilities:

• Developed and maintained various applications including Inter Company Billing Price, Zero Non Value Added Touches to allow P&G’s core Order Shipping & Billing application to process more efficiently by reducing batch cycle time by 15%.
• Developed SLA tracker tool, which decreased the report generation time by 80%.
• Automated HP P&G account’s Performance Metrics¬, which enabled real-time reporting and a centralized tool to track and take corrective actions.

Software Engineer/Associate Lead

Confidential

Responsibilities:

• Provided consultation for Accenture's projects by offering a variety of products (SAS, Application Control System) to improve overall business operations.
• Enhanced and maintained Enterprise Product and Architecture - Development Software Support (EPAS-DSS) subsystem, improving the accessibility and ease of maintenance of Bell South’s technology products.
• As an offshore coordinator, managed work plan and status tracker updates for a team size of 45 to collaborate and allow the workflow to and from Onsite¬ effectively.