Summary

Accomplishments

• Lead architect in the successful implementation of many eCommerce sites ranging from 20M to over 10B in annual revenue. Implementations support multiple storefronts on a global scale.
• Author of seven Redbooks on WebSphere Commerce implementation, customization, and related topics.
• Created and implemented four e-Commerce stores for a state government that increased revenue while slashing annual operating costs by 500K.
• Instrumental in the acquisition of a 65M contract for IBM which included custom development of multiple Web applications and 10 years of managed hosting services.
• Managed the development and operation of MCI's Data Services operational support systems which supported over 2500 users and contributed to more than 2B a year in revenue.
• Authored and delivered training on a wide array of topics to sales personnel, IT support staff, IT development staff, line of business management, and executive management.

Employment

Senior eCommerce Architect

Confidential

• Leading effort to migrate all eCommerce activity within HP to a new platform based upon IBM software. This includes retail as well as wholesale businesses across the globe.
• SME in IBM WebSphere Commerce, Sterling Order Management which provides the basis of the new platform.
• Work with business users in defining requirements and offshore resources in implementing designs.

Commerce Solutions

Confidential

• Provide technical pre-sales and post-sales support for IBM's Smarter Commerce product offerings with a focus on WebSphere Commerce v7, Sterling Order Management and related tools and applications
• Perform customer demonstrations and briefings. Complete Proof of Concept and Proof of Technology. Respond to RFP and RFI requests.
• Support existing customers with problem resolution, installations and migrations on eCommerce installations.

Senior Manager

Confidential

• Support pre-sales efforts in the IBM and Open Systems Practice
• Performed customer demonstrations and briefings. Completed Proof of Concept and Proof of Technology. Respond to RFP and RFI requests.
• Lead the design of N-Tier, J2EE architectures for e-Commerce applications. Focus is on WebSphere Commerce and related WebSphere products and tools.
• Integration with backend systems from Manhattan Associates using Web services and MQ messages.
• Install and configure IBM software stack and document process for training of client staff.
• Environment: Linux, WC v6, RAD v6, WAS ND v6, Endeca, Oracle 10g, MQ, Web services, VMware, Datapower

Senior Architect

Confidential

• Provided pre-sales and post-sales support. Responded to RFP and RFI requests.
• Managed team of nine developers and analysts.
• Built multiple eCommerce sites for mobile phone users based upon WebSphere Commerce v6 and v7. Participated in the WebSphere Commerce v7 early release program.
• Led the design of N-Tier, J2EE architectures for retail e-Commerce implementations. Focus is on WebSphere Commerce and related WebSphere products and tools.
• Support multiple clients in migration efforts from WebSphere Commerce v5.x to v6.x
• Train clients and perform webinars on WebSphere Commerce and related topics.
• Provide remote administration services for WebSphere Commerce, WebSphere Application Server, and related products.
• Environment: Agile, Linux, WC v6, RAD v6, WAS ND v6, Endeca, Oracle 10g, MQ, Web services, VMware, Portal Server, SOLR

Principal eCommerce Engineer

Confidential

• Design and develop products and services around IBM WebSphere technologies with a focus on the multi-channel commerce space. These offerings to include design, construction, implementation, hosting and management of custom eCommerce applications.
• Instrumental in sales efforts for hosting and professional services engagements.
• Deployed and configured complex WebSphere environments for multiple clients.
• Train internal staff on new products and technologies.
• Work with strategic partners to enhance ties IBM .
• Environment: WC v6, RAD v6, WAS ND v6, DB2, MQ, Web services, VMware

Technical Architect

Confidential

• Provided pre-sales and post-sales support. Respond to RFP and RFI requests.
• Led team of fourteen developers and analysts in designing large extended site 1000 store fronts implementation.
• Led state-of-the-art retail eCommerce implementation using IBM WebSphere technologies to develop a SOA. The project utilized WebSphere Commerce, WebSphere Portal, WebSphere MQ and WebSphere Process Server with Oracle databases.
• Managed team of six on client site including client staff.
• Implemented the development and production infrastructures using server virtualization technologies ESX .
• Trained client staff on the administration of virtualized environment.

Sr. Technical Architect

Confidential

• Led design and implementation of complex retail eCommerce sites using WebSphere Commerce.
• Managed team of five on client site including client staff.
• Provided pre-sales and post-sales support. Responded to RFP and RFI requests.
• Deployed, configured and tested complex WebSphere Commerce infrastructure.
• Trained client staff on WebSphere Commerce and related technologies.

Project Manager/IT Architect

Confidential

• Directed multiple global teams 5 10 people in developing IBM Redbooks and e-business solutions for Tivoli and WebSphere products.
• Developed Statements of Work, project plans, high-level designs and customer presentations for systems engineering projects ranging from 250K to 65M.
• Managed teams in India and China performing development and testing activities.
• Mentored IBM Business Partners in early enablement programs.
• Authored examinations for WebSphere product certifications.
• Developed and conducted both Web-based and classroom training sessions in WebSphere Commerce.
• Provided pre-sales and post-sales support. Responded to RFP and RFI requests.
• Major contributor to build of a Practitioner Support Network, a Web-based tool providing first-level support to over 2000 global practitioners on WebSphere Commerce and related products.
• Developed proposals, RFP and RFI responses, Statements of Work, project plans and budget estimates that have generated more than 100M in revenue.
• Created and implemented four e-Commerce stores for a state government that increased revenue while slashing annual operating costs by 500K.
• Integrated WebSphere Commerce with ERP systems using WebSphere MQ and Message Broker.
• Guided team in design of an e-Commerce site for Cingular Wireless, Sun Solaris/Oracle and trained in-house staff on Java development.
• Conducted performance analysis for US Mint's e-commerce site and its 1000 concurrent users.

Sr. Project Manager

Confidential

• Managed project team of five that delivered a check authorization system using biometric technologies to a major grocery store chain.
• Led architecture team in the design of an online retail furniture Web site.

Team Leader

Confidential

Led a team of seven in the development of a Web site that allowed for online configuration and purchase of complex networking equipment.

Manager III

Confidential

• Led large 25 geographically dispersed team in the development, implementation and support of operational support systems OSS for MCI's data networks frame relay, ATM, SMDS, Internet .
• Led teams that provided integration between MCI's data networks and global partners KDD Japan, Avantel Mexico, Stentor Canada, British Telecomm UK
• Managed the operations of over seventy servers providing systems to several NOCs using HP OpenView and Tivoli.
• Managed annual budgets in excess of 5M including multiple concurrent projects of more than 1M.
• One of the early adopters of Java. Developed multiple applications for network management and customer reporting.