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Program/senior Project Manager Resume

New York, NY


  • An accomplishedProgram and Project Managerwith demonstrated success in enterprise wide large programs and projects in Information Technology. Possess diversified business, functional, technical and management experience in large and complexBanking and Financial, and Government ITprojects and programs.
  • Worked in Global Banking and Financial Services (BFS) and Government
  • Is a certified PMP (Project Management Professional) with expertise in Information Technology
  • Experience in all Knowledge Areas of PMBOK and Process Groups of Project/Program Management (Project Initiation, Planning, Scheduling, Budgeting, execution, Monitoring & Control and Closure)
  • Overall 13 years of diversified experience in areas like Program/Project Management, PMO, Delivery Management, Business and Data Analysis, QA management, Delivery & Risk Management of various complex projects using system development life cycle(SDLC) model and Agile/Scrum
  • Possess diversified technical, functional and management experience in Development, Maintenance, Integration, Regulatory Compliance, Infrastructure, Quality Assurance, Risk, Service Delivery, Business Analysis, Run the Bank, Change the Bank and Consulting projects and programs
  • Domain experience in Global Wealth Management, Investment Banking, Retail Banking, Wholesale Banking, Private Banking, Credit Bureau and financial domain software projects
  • Solid understanding of Banking Business functions, market trends and solutions
  • Extensive noledge in Business Process Reengineering with solution design
  • Large Program/Project Management experience with Multi Million dollar budgets
  • Experience in Enterprise regulatory programs like SOX, BSA AML (Anti money laundering), AML - KYC, BASEL II and III, Data Masking or Test data Sanitization etc.
  • Experience in Master Data Management and Enterprise Data Management
  • Experience in Mergers/Integration and Risk Management programs
  • Expertise in Infrastructure Project Management related to Data center set up and server movements, relocation and collocation of data centers, Data movements across servers, Disaster Recovery Server set up, Server upgrades, technology and tool upgrades, migrations, branch server and infrastructure setup/implementations, network connectivity projects
  • Experience in Capital Markets and Investment Banking products i.e. Order Entry, Fixed Income, Derivatives, OTC, Money Markets and FOREX
  • Global Wealth management and Investment banking domain experience with project experience in Bank Brokerage Client and Account data, Data Analytics and Management & Brokerage products
  • Retail banking product and functional experience as Business change project manager in Core Banking
  • Understanding of Operational Risk, Credit Risk, Market Risk & Technology Risk Management
  • Managed projects using various Agile/Scrum, System Development model such as Waterfall, SDLC, DSDM and quality models like ISO, CMMI, TBEM and Six Sigma
  • Experience in Project Initiation and planning, Strategic planning, base lining the requirements, Scope analysis and management, Estimation, forecasting, resource management, Stakeholder management, Requirements traceability matrix maintenance, Earned value management, Time and Cost management, Cost benefits analysis, Budgeting and control, team development, conflict resolution, delivery management, risk management, operations logistics, Vendor management, Management reporting, Presentations, Procurement Management
  • Handled Project management of Development and Maintenance projects across Mainframe, Distributed systems with SOA architecture, Business process methodology (BPF) Workflows, Product Development projects, QA testing projects, Run the Bank, Change the Bank projects etc
  • Excellent Personal Communication, Presentation, Leadership and Organizational skills


SKILLS Languages and Tools: COBOL, JCL, SQL, INFORMATICA Power exchange, Power Center, Information Life Cycle Management (ILM) Very Strong, ETL skills Strong, Data Warehouse

Database: DB2, Oracle, IMS, VSAM, Teradata, UDB, SQL Server Strong

Requirements Management Tools: Rational Requisite Pro Good

MS Office Suite: MS-Project, MS Word, MS Excel, MS PowerPoint, MS Outlook, Lotus notes Very Strong

Modeling tools: MS-Visio Very Strong

Rational Rose Good Other Tools: HP ALM, HP Quality Center, Clear Quest, SharePoint, Clarity, VSS, ITSM Very Strong, TFS

Wealth Management: Client & Account Data, Online account opening, Enterprise Account opening and maintenance, Client On boarding, Data Governance, Trading Applications like Equity trading, Fixed Income products and Trading, Options trading, OTC derivatives and futures trading, Regulatory reporting, Clearing and Settlement, Margin, FA compensation, General Ledger.

Investment Banking: Capital markets, Money markets, Trading, Clearing and settlement, Derivatives, Commodity markets, Equity, Futures and Options trading, Fixed income, Mutual funds, IRA Annuities and Trust products, Money Movement, Wire Transfer, Payment Systems.

Retail Banking: Deposits, Loans, Mortgages, General Ledger, Clearing, Government Accounts, Forex Trading, Front-end applications, Sweep Transactions, Funds transfer, Collections and Remittances, Credit Rating, Swift, Reconciliation, Customer information facility, Account opening and maintenance, savings, Interest calculations and capitalization, Core Banking implementation

Wholesale Banking: Funds transfer, Swift, FOREX, Trade finance

Security Domain: End User security- Organization Roles and Access right management i.e. User Administration, Central Rules - Rules of the Bank, Recaptcha, Security Widget for online


Confidential, New York, NY

Program/Senior Project Manager


  • Worked as a Senior Project Manager for multiple initiatives like Data Center Migration from Manhattan to Jersey City, Data warehouse hosting and Credit card analytics ( Confidential Bank relationship),
  • Data Warehouse builds for Santander bank relevant to CCAR FR Y 14 M/Q/A Schedules reporting, Benchmarking and reporting to top US Banks, Australian Banks Credit Card payment study program
  • Program Manager for Card Analytics operational projects for Confidential Bank, Confidential, Bank of America, OCC, FED, GE, RBS, Visa and 5/3, Huntington banks
  • Program Manager for entire Card and Non Card Santander bank Data sourcing, onboarding and Data Warehouse build relevant to CCAR FR Y 14 M/Q/A Schedules reporting&RiskData Management
  • Program Manager for Australian Banks Credit Card payment study program (WASTPAC, NAB, St George, HSBC, Confidential, CBA, AMEX, ANZ)
  • Responsible for managing Data Ops team - Data Loading, Cleansing & Validation, Bench marking and Client delivery reporting
  • Understanding of Credit Card Risk analytics and reporting
  • Managing multiple projects - Planning, Scheduling, Budgeting, Execution, Monitoring and Controlling
  • Prepare Metric dashboards with executive management
  • Creating Project Plans using MS Project, Risk Plans, Delivery milestones for projects
  • Responsible for Setting up new PMO division and aligning projects,
  • Responsible for Project forecasts & selection, Budgeting, Resource & Effort Estimation
  • Arranging Steering committee meeting for project approvals from all stakeholders and sponsors
  • Involved in Data center server migration planning and Infrastructure buy/make decisions
  • Involved in data center location planning, hardware requirements and procurement, cabling, networking and storage requirements
  • Coordinate with IT systems, networking and DBA teams for Data center server migration
  • Coordinate with Business and IT teams for Data migration development and testing post migration
  • Server Migration cut over planning (Data Center Migration)
  • Legacy server shutdown and decommission planning (post Data Center Migration)
  • Database reorganization and server cleanup for TEMPeffective storage planning
  • Coordinate with Data Ops team for Data loading, data cleansing and normalization, data Validation, Benchmarking, reporting and client delivery
  • Involved in card analytics and risk analytics, profit net reporting for banks
  • Involved in Data Center hosting and building Dataware house /mart
  • Align with Release management (ITSM) and Business change management process
  • Create WBS, RACI charts, Earn/burn analysis, Milestone charts and Review deliverables
  • Improve Service levels, performance, productivity and efficiency by automation
  • Preparation of presentation decks related to business and project management
  • Prepare Status Reports, Dashboards, Metrics, RAG (Red, Amber, Green) status charts

Confidential, Jersey City, NJ

Program/Senior Project Manager


  • Worked as a Program and Project Manager for multiple initiatives in ICDW (Integrated Consumer Data Warehouse) Implementation in Consumer Community Banking(CCB) LoB of JPMC
  • Program Delivery Manager for projects like Enterprise Data Management and Masking(Regulatory), Co - Location Datacenter Build (CoLo 1) using SDLC Model (Infrastructure), Data Movement between Production and Disaster Recovery(CoLo 2), Enterprise Data Warehouse Migration (EDW to ICDW), Application Data Mart Development, Maintenance (ADM) & BAU support using AGILE/SCRUM model (RTB/CTB)
  • US Basel III Gap analysis for mortgage banking, chase wealth management and Auto finance
  • DFAST & Stress tests, CCAR changes and infrastructure upgrades
  • CCAR recommended changes in data marts for regulatory reports
  • Understanding of Operational Risk, counter party Credit Risk, Market Risks
  • Leading a Metrics program for a LoB and discuss Metric dashboards with executive management
  • Managing multiple projects - Planning, Scheduling, Budgeting, Execution, Monitoring and Controlling
  • Provide strategic direction, guidance, and analysis to Management regarding the program initiatives
  • Creating Project Plans using MS Project, Risk Plans, Roadmaps, Delivery milestones for projects
  • Aligning with PMO, Audit reporting, Project forecasts & selection, Resource & Effort Estimation
  • Arranging Steering committee meeting for project approvals from all stakeholders and sponsors
  • Stakeholder management, Client interaction and reporting to Directors/CTO s
  • Align with Release management (ITSM) and Business change management process
  • Create WBS, RACI charts, Earn/burn analysis, Milestone charts and Review deliverables
  • Improve Service levels, performance, productivity and efficiency at a LOB level
  • Track project staffing requirements,time sheet tracking, resolution of conflicts and issues
  • Preparation of presentation decks related to business and project management
  • Prepare Weekly Accomplishment Reports,Dashboards, Metrics, RAG (Red, Amber, Green) status

Confidential New York,

Program Manager


  • Worked as a Program Manager for Application Management Services Transition program
  • Involved in Application Maintenance & Development Projects - Initiation, Planning, Execution, Monitoring
  • Involved in Data warehouse projects, ERP/CRM, Infrastructure Upgrade and Regulatory projects
  • Responsible for Budgeting and scheduling of various projects, Resource forecasts and management
  • End to end Program Management with SDLC project methodology and waterfall model
  • Program Set up, Program Plan and Project Plan reviews, defining Milestone and Deliverables
  • Stakeholder management, Client interaction and reporting to deputy CIO, Directors
  • Alignment with Strategic business Goals and objectives and Decision making
  • Enterprise value add by process improvement recommendations for appropriate tools, services & products
  • Hiring Project Managers and defining Project Methodology Processes, Standards and Procedures
  • Track and manage all contract renewals for Application Management Services
  • Involved in Business presentations, Proposal writing, RFP response & reviews, Documentation review
  • SLA management along with Service level improvement recommendations
  • Risk management, Timesheet & Milestone tracking, Delivery management
  • Team management and development, Issue and conflict resolution
  • Provided timely status updates and reports to all key stakeholders

Confidential NJ

Program Manager


  • Managed projects like Online account opening, Enterprise account opening, Client On - boarding and Data Governance, Enterprise Data Management and Architecture, Master Data Management, Bank Brokerage Integration statements, Client Hub, Index and Bi-direct Sync, BSA AML, Basel II, Dodd Frank
  • Multiple projects Planning, Scheduling, Budgeting, Execution, Monitoring and Controlling
  • Worked in various Client & Account data Integration charters of Wealth Management, Consumer and Investment Banking
  • Handled Basel II and AML KYC Regulatory compliance projects
  • Involved in Basel II and ICAAP reporting needs and projects
  • Basel 2.5 analysis and implementation, minimum capital requirement projects
  • Client On boarding and Data Governance projects, Data warehouse, WEB projects
  • Worked on Single client experience program & Master Data Management(MDM) projects
  • Understanding of Capital market and Risk management applications from Broker Dealer perspective
  • Workflow design for system risks and assessment of credit and market risks
  • Managed multi million dollar, multi year programs and projects
  • End to end Program and Project Planning, Scope management and Estimation, Budgeting, Scheduling, Project execution and Milestone tracking, Closure
  • End to end PMO experience and Integration program management experience
  • Creating PMO standards, policies, Governance and procedures on Merrill lynch side of BAML
  • Work with Project Managers to ensure requests are in line with forecast and business needs
  • Conducted Portfolio meetings, forecast analysis, project selection & Budget planning
  • Arranged Stake holder workshops, discussions, meetings and Brain storming sessions
  • Handled Business sponsor needs and done Stakeholder need assessment
  • Implementation and noledge of key financial services regulations such as Basel, Dodd Frank
  • Performed Operational and enterprise risk analysis during integration
  • Involved in Qualitative and Quantitative Risk analysis and mitigation plan strategies
  • Analyzed risk management processes, risk alert systems along with enterprise data flows, business processes and services, risk work flow models
  • People management including project teams, consultants, FTE s in multi vendor environment
  • Work Break Down Structure creation and RACI chart maintenance
  • Measure Project Performance - Earn/Burn analysis
  • Artifact and deliverables management as per milestone, Traceability matrix maintenance
  • End to End Test management involving System Integration testing, and User acceptance testing
  • Arranged Stake holder conference calls, defect triage calls and handled issue resolution
  • Negotiations with Governance CODG(Client Onboarding and Data Governance) & Business teams
  • Involved with teams for Data conditioning, Data provisioning, Data Mining, Data Seeding, Data Quality and operational reporting that satisfies the functional needs
  • Oversee project progress, suggest process improvements and tracks to closure
  • Delivered number of initiatives and enterprise solution projects on time, within budget
  • Management reporting and presentations to executive management

Confidential, NY

Project Manager


  • Project Management of TDMS - Data masking project in Investment banking & GWM domain ( Test data management sanitization-TDMS program as per Federal regulation)
  • Knowledge in various investment banking and wealth management applications like Fixed Income, Equities and order entry trading, Derivatives, Margin, General Ledger, trading, Clearing and Settlement, Trade life cycle, Trade surveillance, Client Profile, Bulk transfer, account opening, deposits, payments, ACATS etc.
  • Project Manager for Enterprise Data Masking project from Data discovery till deployment in all Lob s
  • Understanding of Capital market Applications like Order Entry, Fixed Income, Margin and Derivatives
  • Knowledge in Mainframe and Distributed applications and Data Warehouse applications / Data Marts
  • Preparing and tracking projects as per project plan
  • Review of Sponsor needs and suggesting enterprise wide value add recommendations
  • Arranged workshops, Brain storming sessions, meetings and stakeholder conference calls
  • Prepared WBS, RACI Charts, Business presentations etc.
  • Involved in business meetings with security, risk and Audit teams for approval of Data Maskingsolution
  • End to end Business data analysis for applications in Global wealth management group
  • Involved in Business Requirements analysis and Scope management for Data Masking
  • Resource management, Project execution and milestone tracking
  • Reviewed incidents, issues & clarifications logged by testing and development team and provided answers to address the issues from the functionality perspective.
  • Delivered enterprise wide regulatory project pilot on time, within budget, and with high level of quality
  • Tracking progress to ensure zero slippage in schedule, cost and Quality of deliverables
  • Day-to-day co-ordination/interaction with the clients/end-users and all other support groups
  • Compliance and Audit reporting, Dashboard preparation with RAG status for all LOB s in GWMG


Project Manager


  • Duedeligence, Formulate and maintain strategy for meeting informational and business needs.
  • Investigate and evaluate IT solutions across all functions of the organizational operations and customers systems (Program: Wholesale banking solution Atlas to be replaced by bancs 24 product)
  • Core banking solution implementation study/ analysis and consulting
  • Analyzed various LoB s for business change & competitive advantage, delivery of IT solutions
  • Due diligence of existing systems and functionalities like Deposits, Funds transfer, Sweep accounts, FOREX and Savings applications
  • Gap Analysis and study of possible solutions, Strategic planning and stakeholder discussions
  • Client need assessment and business case assessment
  • Worked with the business users to understand requirements and analyze the possible product solutions.
  • As a Project Manager, involved in project initiation, planning, execution, controlling and closure in Customerinvoicing system - Billing,Datamasking,Finance projects,SOXcompliance program
  • Handles Transition project management and Application Development and Maintenance projects
  • Handled projects ofData Quality, Data Masking with respect to statutory & federal requirements
  • Involved in planning,Cost Budgeting,Staffing,Risk Analysisand otherCritical Project activities
  • Project scheduling, execution as per project plan and milestone tracking till closure
  • Write Project Plans, PrepareWBSandbusiness presentationdecks
  • Responsible for preparingstatus reports and Dashboardsfor management
  • Various project related activities such asestimation, task assignment, delivery, team management andinteraction with business teams, technology and system affiliate users, Management etc.

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