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Project Manager Resume

EXECUTIVE SUMMARY

  • 14 years’ experience in IT PMO, Agile Project Management in handling multiple IT projects and products in Microsoft, Java, ERP (Oracle and SAP) technologies
  • Managed IT portfolio projects over 2 to 5 million US dollars and managed matrix organization teams between 5 to 15 team members
  • Expertise in Agile SCRUM, Scaled Agile Framework (SAFe), Waterfall, KANBAN, Prototype, Iterative, RUP, FP, Prince 2, SAP ASAP, PMI project management methodologies and COTS, MOTS, GOTS, & NOTS Products.
  • Expertise in Banking, Finance, Insurance (Auto, Home loan, health & unemployment), Mortgage, Mobile Technology, Ecommerce, Logistics, Health Care (HHS), Transport, retail, e - commerce, labour and licensing, domains.
  • Expertise in bridging the gap between business requirements and technology implementation by working with industry experts
  • Tracked project statuses at portfolio level to provide visibility in a common and consistent manner.
  • Created vendor selection processes & facilitated stakeholder sessions to identify selection criteria, created questionnaires and score-sheets.
  • Developed the unique PMO organization methodology from scratch and Implementing the same in all Confidential Regions with high partner’s satisfaction.
  • Implementation Knowledge in SUITE, CMMi Level 5/ISO 27001/ ISO 9001/ ITIL / SOX / Six sigma standards
  • Delivered multiple trainings in the areas of Project management, Scope Management, preparation of Proposals, SOW, RFP & RFQ, Project Estimation, Project Metrics, Defect Prevention, Peer Reviews, Change Management, Configuration Management, Risk management, CA&PA Process and SDLC.
  • Expert in Microsoft office tools - Word, Excel, Visio, PowerPoint, Access database, share point and project managed tools like Microsoft Project, JIRA, Clarity, MS TFS
  • Expertise in State Unified Information Technology Environment (SUITE) Project Management Methodology (PMM) and System Engineering Methodology (SEM), based on Industry standard PMI framework and SEI’s CMMI framework.

TECHNICAL SKILLS

Strengths: Competencies Project/Delivery Management & Metrics - Microsoft, Java, ERP and Mobile Technologies Customer relationship building - Resource Management & Release Management Manage resources -different geographic locations - Onsite & Offshore coordination Manage testing process - Manual & Automation - Manage testing teams & test environments Enterprise Risk Management Processes - CMMI, ISO 9001, 27001, 22000 Process Improvements - Prince 2, FP

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

  • Projects development, Maintenance and testing areas in Microsoft, JAVA, ERP (SAP & Oracle), C#, .NET, PHP, iOS, Android Technologies
  • Project Management Methodologies, organization metrics & customer’s satisfaction monitoring
  • Managed & Handled the project from project initiation to till project closure without any project slippages
  • Lead in Microsoft, JAVA, ERP (SAP & Oracle), C#, .NET, PHP, iOS, Android system, JDA critical projects with high project success rate with high customer satisfaction.
  • Managed multiple clients related work stream for a product launch (launch prep/IT Support); CRM upgrades; RFP for HP Portal/POC for Salesforce; telephony upgrades
  • Hands on experience management with Adobe Experience Manager, Clay Tablet and/or SDL World Server
  • Define Scope & Key Milestones, coordination, planning, & execution of Application Development and Support activities using waterfall and agile methodologies.
  • Ensured project tasks and products follow the development process and quality guidelines while meeting both functional and contractual requirements.
  • Liaison with various Business stakeholders, internal technical teams and vendor technical teams
  • Develop and manage the project plans and assign the tasks to various teams / team members.
  • Monitored/ tracked projects with respect to budgeted cost, demand forecasts, time over-runs to ensure timely execution of projects with best practices
  • Work with peers from user area and contractor staff to coordinate, plan, assign, supervise, and evaluate the work of the project staff in a matrixes organization structure.
  • HHS expertise and experience of Manage deliverable content expectations, review processes, and acceptance criteria.
  • Responsible for managing & leading the team for multiple projects, Tracking and monitoring of entire project implementation and ensure timely delivery. Participated in Enterprise level project Audits.
  • Manage requirements, dependencies and interfaces between different IT projects.
  • Perform project quality reviews and escalate the any functional quality, timeline issues to concern management authority and close the issues in a healthy manner
  • Worked with Infrastructure Team to build Web Servers, Application Servers, and Database Servers required for applications Development and Implementation.
  • Manage the financial, time and resource aspects of project against a set budget and project plan.
  • Collaborate with third party vendors and ensure that vendors deliver the projects with good quality control, according to project scope, within targeted timeframe, and align with business objectives.
  • Managed and efficiently Deliver the business requirements with business analysts, SME’s, IT partners, solution managers, and end-users to drive and document needs including business use cases and scenarios as well as non-functional requirements
  • Developed the integration of SUITE software repositories, content management systems and translation management systems

Confidential, TX

Project Manager

Responsibilities:

  • Defined an enterprise level framework to improve Tollgate, Dashboard, Status Reporting, SLAs Define Scope & Key Milestones, coordination, planning, & execution of Application Development and Support activities using waterfall and agile methodologies.
  • Managed and developed a system for treasury management solution to take care of cash flow projects with respective cash deposit, cash withdrawal, working capital areas
  • Develop and manage project sow, budgets, schedules, work plans, resource requirements, and cost estimates and projections.
  • Defined and managed a well-defined project management process, scheduling and championed ongoing process improvement initiatives to implement best practices for Agile Project Management
  • Release planning, coordination and implementation for multiple projects and change requests
  • Coordinated planning and delivery by keeping track of daily status and escalating critical bottlenecks and hence mitigating the risks timely.
  • As a Scrum Master in sprint planning, reviews, daily stand-ups, retrospective and burndown chart
  • Coordinated with systems partners to finalize designs and confirm requirements. Designed strategic plan for component development practices to support future projects. Risk identification, monitoring and mitigation
  • Adhering to stringent SLA understanding, monitoring and reporting monthly metrics
  • Manage requirements, dependencies and interfaces between different IT projects.
  • Interfaced with all stakeholders to maintain daily issue/risk log, assess and resolve issues and timely escalations.

Confidential

Project Manager

Responsibilities:

  • Managed and oversaw multiple inter-related/ non inter-related projects simultaneously from project plan/ timeline setup, project deliverables management and status reports, to development life cycle and change management, all resulted in reduce the project failures / slippages
  • Assigned project managers to manage cost, schedule and performance of component projects, while working to ensure ultimate success and acceptance of the program
  • Demonstrated a thorough understanding of competing architectures and industry trends. Effectively communicated highly technical aspects of architecture and integration to management and clients including the short-term and long-term impact on internal and external customers.
  • Development Program Manager and Account Manager for 3 separate sites including a general information site, E-commerce site and antibody service and project management site.
  • Program Manager in charge of Web Portal and Content Management System for Global Fluency
  • Participated and conducted meetings with internal engineers, vendors and multiple client departments for project requirements, changes and updates
  • Financial management of the corporation included budgeting, review of P&L statements, capital expenditure requests and account receivable management.

Confidential

PMO Manager

Responsibilities:

  • Onboard and implement off-the-shelf Project Management tool for the entire Enterprise.
  • Create and lead working group focused on process improvement and identifying roles and responsibilities.
  • Provide training and coaching to build core project management competencies and a common set of experiences.
  • Partner with Allstate and comparable companies to gain guidance on PMO structure and better understanding of lessons learned. Presented findings and provided recommendations to senior management.
  • Conduct project audits to ensure compliance of PMO best practices.
  • Manage operations team which specializes in User Acceptance Testing (UAT), End-to-End Defect Management and SOX Control Audits.

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