QUALIFICATIONS SUMMARY

• MBA and PMP
• Successes include managing global projects, increasing production output, and redesigning IT operations
• 18 years of experience project managing and delivering local, regional, national, and global projects.
• Experienced leading large cross functional and highly complex projects
• Expert level understanding of Systems Development Lifecycle methodology
• Excellent communication skills, both written and verbal
• Demonstrated ability to work in a matrix environment
• Experienced working with and on global teams
• Knowledge of supply chain/manufacturing processes
• Experience working in IT, Manufacturing, Education, Healthcare, and Hospitality environments
• Select clients: Amway, ITT Technical Institute, General Motors, Haworth, Spectrum Health, Symantec, various SMBs

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsible for multiple IT development projects

RECENT PROJECTS

SELECT PROJECTS

Confidential

RESPONSIBILITIES DELIVERABLES Management of resources, budget, project, scope, schedule, dependencies, data, communication, requirements gathering, design, construction, quality, risks and issues 14 reduction in ongoing operational costs

Confidential

RESPONSIBILITIES DELIVERABLES 2M budget oversight staff management, business liaison reported to steering committee updated and presented project status dashboard consolidation of 4 web site operations oversight of SLA and customer relationship

SELECT PROJECTS

Confidential

RESPONSIBILITIES DELIVERABLES Worked very closely with the users Business for scheduling, gathering requirements, roll-out plan, testing, incident management, QA and sign-off

Confidential

RESPONSIBILITIES DELIVERABLES processes, scheduling, production support and change control restructured plant operations, doubled production output

Confidential

RESPONSIBILITIES DELIVERABLES Managed the requirements gathering, responsible for project plan, approval presentations, contract negotiations and procurement strategy project budget authority designed the program structure and entrenched the foundation for the Program Management Office PMO .

Confidential

RESPONSIBILITIES DELIVERABLES Feasibility Study Report FSR , business justification coordinated activities of programmers, designers, product developers, accountants, legal staff, business analysts, QA, network technicians, switch technicians, system operators and customer service staff responsible for conversions, SLA and customer relationship managed the software engineering teams and cutovers that were in multiple locations in USA

Confidential

RESPONSIBILITIES DELIVERABLES Focused on improving project methodology, relations with business, quality improvement system security

Confidential

outsourcing project Kelly Services Hosting consolidation project Bank of America -Website development project nationwide VoIP network implementation various others

Confidential

JDA, JDE, OBIEE, Essbase, Net , Clarity, OWB, C , CICS, CIS, Citrix, COBOL, DB2, DOS, IBM technologies, JAVA, Linux, Lotus Notes, MS Office, MS Project, Oracle, Outlook, AS400, iSeries, XML, PMI, PowerPoint, Ruby on Rails, SAP, Siebel, SOA, SQL, Square, UNIX, Various mainframe/ client server applications, VB, Visio

Confidential

Director of Project Management Office: Lead creative team to execute projects to develop media brands through digital media sales and marketing solutions for Scholar Media Group Scholarpreps.com and OCChamps.com . Successes in planning, implementation of projects with brand extension that consistently reaches new consumers, with Twitter, YouTube, and other social media blogs, links, SEO

Confidential

Chair School of Business and Project Management Instructor: Oversight and development of Business and Project Management School that includes student, faculty, and curriculum responsibilities to provide students with skills in project management, marketing, accounting, and leadership. Key Achievements: Student evaluation rankings in the top 10 , course bonus compensation, ITT Leadership Series creation. Courses include: Project Management, Quality Controls, Cost Analysis, Money and Banking, Consumer Behavior.

Confidential

Global Account Manager: Focus included coordinating WAN sales, repositioning eCommerce business services, and driving monthly sales quota for traditional telecommunication products and services. Achievements:

Confidential

Business Development Manager:

• Led sales and cross-functional projects for Fortune 500 clients in West Michigan region, including focus on reengineering IT infrastructures and business continuity for testing and security analysis. Customer benefits included average 12 cost savings with IT lifecycle management, process control development, and financial accountability. Achievements:
• Sales driven by achieving 72 annual cost savings for customer through network WAN redesign
• Developed and sold IT study for financial holding company that produced 9 million in annual savings
• Increased sales of Microsoft software contracts 24 and IT service sales by more than 200
• Led sales that streamlined client's departmental operations, resulting in 44 efficiency increase
• Cross division sales leader in region