Professional Summary:

Over 14-years of extensive experience in information systems analysis, design and development, systems support, technical writing, project management and technical training.

Skill Summary:

• Platforms: Windows, UNIX, Linux, Mainframe, AS/400, Java, .NET ERP Environment: PeopleSoft Relational Database: Oracle, MS SQL Server, MS Access, DB2 Data Mart Environments: Cognos, Pentaho, SSIS
• Other Tools of Interest:
• Visio, Word, Access, Excel, MS Project, MS Project Server, Windows, SQA, TSO/File Aid, Infomaker, Lotus Notes, Cognos PowerPlay, PeopleSoft HRMS, Vista, Business Objects, SharePoint, Pentaho ETL, JasperSoft Reporting, VSS, SpiraTeam, SAS, CoStat, Jira, Confluence

Special Skills/Training:

Skilled in Requirements Gathering Documentation, Functional Specification/Use Case Creation, Detailed Cost/Benefits Analysis, Software Configuration Management, Project Management, Business Process/Workflow/Data Modeling, Full Project Life Cycle, Agile Methodology, SCRUM, UML, Testing Phases and Q/A process, Change Control Management, Third Party Vendor Relations, Lean Six Sigma Methodology, Object Oriented Analysis/Design, Disaster Recovery Planning Methodology, Sarbanes-Oxley SOX Compliance, Product Definition/Management, RFI/RFP Process, Data Mapping, Data Warehousing Concepts, Business Case Creation, Reporting Solution Development/Oversight, Statistical Analysis, BI Solutions

Professional Highlights:

Confidential

Lead Product Analyst Product Management

• Currently operating as the Lead Product Analyst for Connecture's StateAdvantage product line, which is utilized by several states to adhere to Affordable Care Act ACA regulations regarding the implementation of a state health exchange HIX to obtain health care coverage beginning in late 2013
• Lead Product Analyst for multiple projects involving the development of new modules and enhancements for Connecture's web-based package sales automation solution InsureAdvantage -IA utilized by over 30 major health plans. All insurance benefit lines of business can be automated in IA within Individual and Family, Small Group, Large Group and Medicare market segments.
• Lead Product Analyst responsibilities for all reporting/data warehousing initiatives at Connecture.
• Responsible for helping to analyze and facilitate potential partnerships to integrate with Connecture's product lines.
• Agile methodology is utilized for software development projects.
• Actively involved with the sales/marketing and implementation teams during and after product development.
• Deliverables responsible for: scope definition, requirements definition and documentation, use cases, business process flows, business entity relationship diagrams, site maps, data/integration mapping artifacts, user guides, sales/marketing presentation information, cost estimations, conducting internal and external training, RFP responses, gap analysis artifacts.

Confidential

Project Manager/Business Analyst Application Development

• Manage multiple projects concurrently as a PM, which also includes BA and QA responsibilities.
• Financial services based projects focused on creating/enhancing internal applications web-based and batch as well as developing interfaces to third party vendor applications
• Lead scope definition, requirements gathering, UAT process
• Manage and control all aspects of project including costs, timelines, resources, risk/issue tracking, stakeholder interaction
• Deliverables responsible for creating/maintaining as a PM include: scope definition, requirements/design document, project plan, change requests, status reports

Confidential

Business Analyst

• Actively involved in all phases of the formal SDLC process utilized at Alliant Energy.
• Feasibility, Requirements Gathering, Business Systems Analysis, Design, Testing, Implementation

• Lead Business Analyst for projects of varying scales of complexity and cost
• A cost/benefit analysis was performed on all potential projects prior to project initiation as built into the SDLC process
• Responsible for managing and overseeing requirements elicitation/gathering process
• Created specifications functional, user, system from requirements elicited and gathered
• Included use case diagrams, process flow diagrams, data flow diagrams
• Responsible for designing and executing testing strategy/phase integration, system, regression, prod-size, etc.
• Completed over 300 enhancements and modifications to over 20 different applications including the core legacy application and interfaces on various platforms within the framework of the formal SDLC/PMO methodology utilized at Alliant Energy.
• Operated within the capacity of a PM as needed, including for the Oracle 9i implementation across all C OSS applications
• Successfully worked with the IT personnel and end users to ensure large scale C OSS system changes/upgraded are designed, tested and implemented in an efficient and functional manner
• Experienced with multi-million dollar projects, including large-scale software integrations and also all facets of the RFI/RFP process
• Successfully executed complex database queries for analysis purposes and to fulfill customer data requests as needed
• Had lead roles in business case development by performing intricate data/business process analysis
• Supported applications utilized by the following client groups: billing, credit and collections, regulatory affairs, accounting, data acquisition, sales and marketing, call center management, field operations, IT applications delivery, and IT infrastructure
• Had the role of C OSS Technical Maintenance Coordinator working closely with the UNIX, IT, DBA, and end user groups to plan and implement many of the hardware/software maintenance and upgrade initiatives within C OSS in a Lead BA capacity. Strong business understanding of IT infrastructure.
• Applied Lean Six Sigma LSS concepts as part of participation in specific LSS initiatives lead by LSS Black Belts and also in day to day software application support activities

Confidential

Technical Associate

• Tasks performed as a TA included:
• As a TA, I completed an intensive two-month training program focusing on technical design techniques use of structure charts, pseudo code and flow charts as part of the Systems Life Cycle SLC , JCL, and coding and testing programs in COBOL and ALC.
• Supported development and maintenance efforts by determining requirements, business and technical specifications, coding, testing and implementing the changes to the Wisconsin Medicaid Management Information System MMIS in a primarily MVS/COBOL/JCL environment.

Business Analyst

Confidential

• Analyze, research and develop system designs detailing planned system changes, modifications and enhancements to many components of the Wisconsin Medicaid Management Information System MMIS
• Thoroughly test and implement system changes to MMIS in a mainframe environment.
• Act as a liaison between the client and the programmers
• Was part of team that successfully implemented a high profile large scale POS drug utilization review application on time and under budget
• Daily tasks involved:
• Use of TSO, MS Office applications, GroupWise and building and executing Business Objects queries

Confidential

Associate R D Scientist

• Validate and troubleshoot analytical methods for assay and content in a GMP/GLP environment.
• Prepare, implement and follow Standard Operating Procedures SOPs .
• Document and analyze experimental results
• Prepare written communications, protocols, analytical procedures and reports
• Analytical methods included pharmaceuticals in solutions, suspensions, feed and oral dosage forms
• Maintain and troubleshoot HPLC systems
• Instrumentation skills included: HPLC HP, Hitachi, Beckman, Waters , FTIR, UV, IR.
• Data collection and data analysis software utilized included: Millenium, Chemstation, Multichrom, Excel, and Word