Summary

Experienced product and development manager with skills in leading direct reports as well as working in cross-functional teams, managing a product from concept to market, providing the business case for new development investments, determining and documenting new product requirements, developing marketing/sales forecasts, product pricing, and launching new products.

CAREER ACHIEVEMENT HIGHLIGHTS

• Serve on the Board of Directors for the International Institute of Business Analysis Dallas Chapter
• The Agile Extension to the BABOK Guide. Agile Scrum Framework to the IIBA BABOK Standard.
• Managed IT Services Engagement to NASA Space Shuttle Launch Control as integrated product
• offering resulting in Kennedy Space Center adoption and 500K licensing deal for IBM. Agile Iterative Development
• Authored realization of MISA Municipal Reference Model to the Federal Government of Canada
• as the first IBM Rational SaaS offering resulting in a 50M deal. Iterative Development Agile RUP.
• Created Services Engagement Strategy and Consulting Practice Framework to Channel Enablement
• increasing services engagement sales by 30 . Modeling, Simulation, and Analysis. UML, SysML, UPDM.
• Corporate Sponsor of Research with the University of Texas. Mentored Agile Scrum Team.
• Received Top Honors Award for Senior Design Project. Commercialized Proof of Concept in 6 months.
• Directed Platform as a Product Strategy: resulting in sales of 20M Server Blades to the North
• America Telecom Market at 20,000 per blade with 500 Gross Margins. 6M budget.
• Managed DoD DARPA contracts award - 2-year Internet Security research grants. This resulted in new
• commercial product introductions establishing partnerships with Dell, Compaq, HP, IBM. 3M sales. 600K budget.

PROFESSIONAL EXPERIENCE

Project Manager, Senior Business Analyst

Confidential

• Carlisle Gallagher Contract - Mortgage Lending, Document Management, Fair Credit Reporting, eOscar- FTC Disputes CFPB Compliance. Dodd Frank Governance. Responsible collaborative team member. Develop UAT plans and scripts, monitor the execution of UAT and ensure functions work properly. Requirements Management
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract low-level information to general understanding, focus underlying business needs.
• Identify and specify extremely complex business requirements and processes for diverse development platforms, computing environments, software, hardware, technologies, and tools. Responsible for developing associated documentation for business model or process change, including testing, training, and communication strategies. BRD's, Functional Requirements, Requirements Traceability Matrix, Use Cases . Business Process Maps.
• Serve as a team leader driving all the deliverables of the project, coordinating resources between departments, and addressing unforeseen questions or challenges with research and problem resolution. During the implementation stage, verify user acceptance of the new system or feature. Formal documentation for all project phases. The position involves extensive interaction with all levels of associates. Create a BA-COE, COP.
• Agile Business Analyst Lead adoption of Agile Methodology, SCRUM, Iterative Incremental process. Provide Mentor/Coach role to management PMO Reporting structure for Sprint Planning, Backlog Grooming, UAT
• Scaled Agile Framework for the Enterprise SAFe Leading transformation. Rally Dev Agile Tools. DevOps.

Project Manager, Business Analyst

Confidential

• Comprehensive understanding of system and how components inner-relate with the business environment. ERP, SCM, MRP integration. Strong written and verbal skills, IIBA BABOK Knowledge Areas, IBM Rational Requirements Composer, IBM Jazz Foundation, HP Quality Center, SharePoint, Oracle Enterprise One suite. Responsible for gathering requirements and writing specifications. Elicit from business stakeholders needs in order to get information to define system requirements. Develop business requirements documents, functional requirements specifications, use cases and workflows. Business Process Analysis.
• IBM Sterling Integration SOA ETL, Informatica B2B, MicroStrategy Business Intelligence. ANSI X12 EDI Standards.
• Inventory Monitoring System, Inventory Management System, Supply Chain Management System Modeling.
• SCM Efficiency Optimization. Test Driven Development, Data Modeling, Transactions, Sequence Diagrams.

Project Manager

Confidential

• TEKSystems Contract - Microsoft Customer Services Support CSS and Commercial Technical Support CTS
• Project Manager to enable process improvement to client-base IT support and customer service request escalation.
• Work with 3 business units and interact with executive level stakeholders. Microsoft ITLC Agile Sprint Management
• Engage solutions providers and internal teams to implement initiatives for next generation products.
• Responsible for project planning, business requirement definition and management, traceability to IT deliverables meet customer's expectations. Work with senior leadership to set program goals and metrics. Manage projects in a variety of methodologies, Agile Scrum. DevOps. War Room management for deployment. Visual Studio Team Foundation Server Integration Office Suite - SharePoint: Story-Scenario, Task, Activity, Project Management Reporting. Regional Data Center migration, applications deployment. Platform solutions architecture. VSTFS, UAT. Coach Scrum Teams: Daily Scrum Standup, Product Backlog Grooming, Sprint Backlog, Sprint Reviews, and Retrospectives. Burndown, Velocity.

Founder, Senior Consultant

Confidential

• Independent Contract Consultant Enterprise Solutions, Small-Medium Size Businesses, Business Analysis
• Consultant to business and product development Business Processes, Product Management, Project Management
• Project Management, Information Technology, Trusted Advisor, Scrum Mentor Coach
• Project Manager to Enterprise Applications Integration EAI . Network Server performance optimization.
• Agile ScrumMaster . Kanban and Task Board Management with collaborative distributed team SDLC tools.
• Atlassian Jira-Greenhopper, Connector MS Project , Rally DEV, Jenkins, TeamCity, ScrumDesk, Planning Poker.
• Scaled Agile Framework for the Enterprise SAFe Leading transformation. Rally Dev Agile Tools.
• Android OS DEV/OPS Continuous Integration/Continuous Delivery. Android ADK, Emulator optimize. Eclipse IDE.
• Build Android Applications Framework, Android OS, Linux Kernel 3.3, Gingerbread, Ice Cream Sandwich.
• Cyber Security Monitor: Office of Homeland Security, Computer Emergency Readiness Team CERT
• Windows Client End Point Security, Self-Manage, and Self-Optimize Configurations. OS Migration Planning.
• Hardware installs and upgrades. Database installation/configurations. Network planning and modeling.
• TIBCO: PortalBuilder , BusinessConnect Exchange, Rendezvous Adapters . Studio for Analyst
• High-End n-Tier Web Portal 5-9s SLA. Virtualization Strategies and Management. MS Hyper-V. VMware vCenter.
• Persistent Multi-Core Computing. Application Process/Thread Affinity Performance Tuning Optimization.

Project Manager, Sr. Business Analyst

Confidential

• Nesco Resource Contract - Data Center Migration to the Cloud Public, Private, Hybrid Cloud Services
• Product Owner of 3 Enterprise Applications transitioning to Cloud. SAML, PCI Security Compliance, RESTful SOA.
• Work with Stakeholders on Product Requirements for Payment Gateway Billing System to IaaS, PaaS, SaaS.
• Cloud Services Management and Deployment. Software development lifecycle and methodologies specify requirements, maintaining systems in a regulated environment. Aria Systems, Salesforce.com integrated SaaS.
• Provide an Agile Scrum Framework for Product and Technology Lifecycle Management. Lead startup team on RAD-TDD Agile Methods. Lead team as ScrumMaster. Continuous Integration guidance as Scrum Coach.
• Proof of Concept integrated SOA solution for Enterprise Cloud Migration. Payment process workflows design.
• Conduct and analyze business and information technology processes and prepare essential groundwork by documenting and driving business solutions. Requirements Management: Stakeholder User Stories, Use Case Scenarios, Workflow Management and Models. Business Requirements Document, Functional Requirements Spec.
• BPM best practices, processes and procedures IT infrastructure services, Call Center: CRM ERP. Developed business process analysis, business architectures, and system models. REST, SOAP SOA APIs, SOAPUI. Java.
• Business process modeling using BPMN2.0, Visio/BPA, Intalio, Modelio, jBPM, other modeling tools.

Product Owner, Lead Business Analyst

Confidential

Product Management strategies to partnerships between key business stakeholders and technology partners. Modeling, Simulation, Analysis Software Products. Analysis of software development, professional services and consulting teams. Marketing Initiatives, Partner Programs, Community Development, and Market Research.

Product Owner, Product Manager

• Market Research Analysis and Established Business Case for New Product Introduction NPI .
• Worked with CMO, Gartner Research on Market Trends and Magic Quadrant placement.
• Managed 3 Product Lines to Application Life Cycle Management ALM . 2M in annual sales. 500K budget.
• Created a Service Engagement Strategy and Consulting Practice Framework increasing services sales by 30 .
• C-Level advisor. IP Patent Filing Program. Executive Presentations: Fortune 500 profiles market positioning.
• Established working relationship with the University of Texas Corporate Sponsored Research. Java Development.
• ScrumMaster, Product Owner. Continuous Integration Test Driven Development. Sprint Planning, Reviews
• Received Top Honors Award for Research Capstone Project commercialized new product offering.

Project Manager, Lead Business Analyst

• Gather, review and edit business, functional and non-functional requirements. Product offering strategies.
• Develop business processes, use cases, scenarios, tasks and workflow analysis. Enterprise Architectures
• Collaborate with project teams and customers to analyze information needs and communicate needed changes to the product team. Maintain Product Positioning and Marketing aligned to Product Mix. Customer Demos.
• Develop business requirements documents, including Vision/Business Case, BRD, Use Case, OOAD, functional specification documents and other documents as needed. Enterprise Modeling and Analysis. Agile Scrum Team
• Comprehend business issues and translate them into application and technical requirements. UML tools, Requirements Management Tools and modeling product suites. Project Manager: Java development - ScrumMaster
• Mentor to IT Network Architecture, Infrastructure, and Call Center. Linux, Windows OS. Desktop Virtualization.
• Enterprise Architecture Standards: OMG UML, BPMN, SysML, MDA, TOGAF, UPDM, Zachman Framework.

Senior IT Specialist

Confidential

• IBM Software Group, Global Business Services, PriceWaterhouseCoopers Services Consultant
• Physicians Mutual, Principal Financial, Quest Communications, AT T, Siemens, Philips, WellPoint-Anthem Mutual of Omaha, Western Union, YellowBook, Ford Motors, NASA, State of Texas, Mayo Clinic Hospital
• Provide on-site client facing IT consulting services, process assessment/profiles, life cycle evaluation/recommendation, and facilitate product usage models for IBM Rational Tools and Rational Unified Process. Agile RUP adoption.
• Project Manager, Trusted Advisor IBM Project Management Mentor to Pilot Projects. Iterative Sprint Development and Planning, Risk Management, and Project Portfolio Management. Program rollup, Stakeholder reviews. Established Project Management Office PMO reporting structure with Program Management Portfolio instituted Earned Value Metrics, Cost/Schedule Performance Indices consistent with stakeholder objectives. PMI PMBOK , PlanView PPM. Tivoli Rational Integration: Network Management, Identity Management. Agile-RUP.
• Business Analyst Mentor - Requirements Management Discipline, Process Assessment, Gap Analysis, and Recommendations. Assessed requirements capture and traceability. Recommended Change Control Board CCB of member stakeholders to reduce requirements churning, affecting focus on Usage Model Process Life Cycle. IBM Rational Tools Suite integration HP Quality Center. Test Driven Testing, V-Model Life Cycle Management.
• Instructor Lead Training Delivered IBM Product Training. Wrote Courseware and Lab Exercises. VMware Host and Guest operating systems configuration builds. VMware Workstation VMware Player desktop. Rational Unified Process, RequisitePro, Requirements Composer, Software Modeler/Architect, System Architect.
• Product Manager - SaaS Offering - IBM Rational Requirements Definition and Management. Jazz Platform Eclipse Foundation. Municipal Enterprise Modeling. MISA Municipal Reference Model for the Federal Government of Canada Toronto, Canada. iLogix SysML Integration to Rational Software. Software as a Service SaaS /Cloud Computing, Led SOA collaboration for Marketing Co-Branding of Lotus-Rational. 50M deal.

Project Manager, Business Analyst, Product Manager

Confidential

• Contract Consultant Standard Insurance, Providence Healthcare, BlueCross, QSent
• Consultant to business and product development business management. Focused on Business Administration, Project Management, Law Business, Commerce , Product Management - Strategic Planning and Marketing.
• Business Analyst IT development quality assurance deployment and testing. Software development life cycle requirements assessment CA Test Suite integration to mainframe development environment, AS400. Batch scheduling and recovery across multiple platforms. System Analysis, database requirements, capacity planning, storage scope estimation and management, change management. ISO, ISPF, JES2, JCL Unix, Window XP, Perl.
• Business Analyst Process Mapping, IT Security. SDLC process analysis and disaster planning. Business Continuity and Disaster Recovery requirements analysis. Risk Management and HIPAA Compliance Requirements Analysis. Response to identity theft event security breach and assess legal liabilities.
• Systems Analyst Transformation Engineering and Intellectual Property Harvesting of client intellectual property. Model Driven Architecture requirements specifications and Business Process Modeling BPM . Designed Executive Dashboard to requirements with On-Demand SOA ETL. Intelligent Agents to real-time transactions processing. Financials reporting on J2EE Platform. Oracle 10g 11i upgrade.
• Sr. Technical Project Manager - IT Infrastructure Enterprise upgrade and development. Service Oriented Architecture initiative, scaled to include next generation ERP, CRM, and SCM Product and software development life cycle SDLC IBM Rational tools and Tivoli Identity Management. Responsible for Requirements tracking, Process Mapping to customer contact processing, Oracle 9i to 10g upgrade, Mercury Test Director Quality Center upgrade, and Project Portfolio Management with Earned Value metrics, CPI, SPI, Issues/Risk Management, and System Security SOX included profiles in the Project Management Office PMO .

Senior Program Manager

Confidential

• Intel Corporation, Modular Computing Products Division
• Business Analyst - Develop Marketing Requirements Document, Market Segment Analysis Forecasts, Collateral Material. Business Case and System Requirements documentation, ROI Analysis, Stakeholder Steering Committee Management. Legal Counsel reviews, Financials Analysis and Costs, Procurement Strategy, and Logistics Planning. Marketing strategy and industry conferences. Intel IA/IXA Blade Servers
• Product Manager - Advanced Telecommunications Computing Architecture ATCA Shelf - Blade Server Management. Marketing Campaign and Messaging. Wrote Keynote Address speech for General Manager to Conference. Managed the Product Lifecycle compliance to Intel iPLC. Managed product showcase events and presentations Product Mix to functional requirements. Partner Program and Pricing Strategy. 450M Division. Managed distributed development team domestic and offshore through product life cycle phases. Vendor tracking, Statements of Work, Contracts Administration, Deliverables/Milestones, Scheduling, and setting meeting agendas NetMeeting conferencing, program implementation planning, strategic objectives stakeholder interests.
• Program Manager - Service Availability Forum standards body for high availability enterprise/telecom platforms. Hardware Platform Interface HPI Work Group. HPI Specification, HPI-ATCA Mapping Specification. Reported to the Board of Directors on Standards Compliance objectives and milestones. Drive Intel Marketing Strategy. Reported into Intel Project Management Office PMO : PMBOK reference framework.
• Project Manager Manage distributed offshore team development. Facilitate project tracking/contracts administration SharePoint Portal Administrator with Microsoft Project Enterprise integration. Built Wiki as common access for deliverable schedule drops managed integration tests compliant to requirements matrix for project milestones payment schedules status reporting. QA Test Lab Manager. US Commerce Law/Customs compliance.

Director of IT, Sr. Project Manager

Confidential

• Enterprise Applications Integration - eCRM, eERP, E-Commerce, Call Center Consolidation Operations
• Managed and Directed IT development and integration of Business Applications Software. Served as the Principal Architect for projects involving the evaluation of Web servers, application servers, database engines and tools. IT supporting. Product Owner: CRM ERP OM Integration. 500M revenue family of products. 5M Budget.
• Managed 3 direct reports, 12 staff development engineers. Microsoft Foundation, .Net, MQ Series.
• Established standards, practices, and procedures. Created complete SDLC framework, Iterative Development.
• Introduced business analysis methods: Business Workflows to Process Simulation Mapping, Iterative Development
• Directed Zachman Framework to affect data capture/schema construction direct from Business Stakeholders.
• Directed System Security - Firewalls, Virus Scanners, Intrusion Detection Systems w/Back Track Forensics ManHunter . Forensics reports of origination identity used as evidence for prosecution. Reduced Intrusion 100 .
• Established a Project Management Office PMBOK PMO : stakeholders reviews to measured ROI, CPI, SPI.