SUMMARY

• PMP since 2003, ITIL-V3 Certified, Professional Engineer P.Eng since 1999. 11 Years PM experience in managing enterprise IT infrastructure, IT Security, Networks, Telecom, Wireless COTS projects.
• Project Management using PMLC, PMBOK, BABOK, ITIL-V3, SDLC, TQM Gating methodologies.
• Strong experienced project manager with exceptional capabilities to lead, train, empower, coach and manage project management and technical resources.
• Delivered numerous projects including small, medium and large enterprise level projects with high priority, visibility or complexity and critical high availability applications in small, mid and large size organizations:
• Financial/ Insurance Industry: SunLife Financial Mobility Collaboration ,
• Consulting Utilities: Ontario Power Generation Capgemini IT Infrastructure, Telecom or COTS projects, most desired and asked for IT Security PM , Bruce Power Telephone System Replacement -Cisco VoIP Unified Communications move of Secondary Data Centre
• Retail: Shoppers Drug Mart Migration of Email to the Cloud Web Security Proxy
• Public Safety, Oil Gas, Manufacturing: Durham Regional Police Replacement of Integrated Mobile Data Two Way Radio system including 911 dispatch centre , Hamilton Police, Toronto Fire, City of Windsor, Windsor Casino, City of Niagara, Toyota, Molson Breweries, Toronto Convention Centre, Nextel, Syncrude Canada, Schlumberger Wireline.

Project Areas:

• IT Security- Identity management, authentication, password synchronization, data integrity, application logging, application monitoring, Intrusion Detection Intrusion Prevention, NERC CIP compliance, network perimeter security, Anti-SPAM, Administrative Accounts Vaulting, Web filtering Internet Stack , distributed FW, VPN
• Telecom Networks LAN/WAN, Networks, VoIP Telephony Unified Communications , PBX upgrades, Voice Mail, IVR, Call Centre, Remote temporary offices set up, facilities relocation
• IT Infrastructure COTS: HW SW Asset refresh / Upgrades, Migrations, Roll out, TIBCO middleware, Servers, Storage, VM ware, DB, E-mail Exchange, Active Directory, Cloud Computing Collaborative Services, Digital Assets Management, Service Oriented Architecture, Change Management, Business Continuity Disaster Recovery, Data Centre Move
• Wireless: Mobility Collaboration, Two Way radio, wireless LAN, Wi-Fi, SCADA, Satellite, DAS RF coverage extension
• MS Project, Project Enterprise, Clarity, Visio, Word, Excel, Power Point, SharePoint, Primavera P6 working with planners , Lotus Notes.
• Security Cleared to Dec. 31, 2017 Experience in working with unionized none unionized workplaces, with construction trades in nuclear plants, and dealing with multiple vendors.

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager, Enterprise Infrastructure

• Program Manager- Global Mobility Initiative Contract negotiations and award, infrastructure upgrades user migrations: Canada, USA, Bermuda, Ireland, UK, Asia Pacific, India
• Project Manager for high profile confidential project

Confidential

Senior Project Manager, IT PMO IT Infrastructure Telecom

• Hired by Bruce Power to manage two very visible, complex and troubled in-flight projects: IT Secondary Data Centre Move and Telephone System Upgrade Unified Communications. Projects had several previous project managers and had started several years prior to my arrival. Projects would impact all telephone system users in Bruce Power and applications users in the IT Business Continuity data centre. Managed to save both troubled projects from being cancelled, and bring them back on track despite several serious challenges, empowered project teams, mended relations with and between vendors, between different departments and stakeholders, moved projects into full speed of execution managing several contracts fixed price and T M , construction electrical and mechanical trades, Bell, CISCO VoIP integrator, Bruce Telecom and other third party SW vendors. Prepared presentations to executives and status reporting to steering committees and management working with BP facility management, Construction projects, Emergency Response, Plant Operations, HR and IT management and users. Worked with Planners using Primavera P6 for all planning, cost control, purchasing, status reporting.
• Confidential was a Senior Project Manager for the Bruce Power PMO where he led all aspects of the 2 most complicated IT/Construction projects. Both projects where in-flight and experiencing significant challenges at the time he joined the PMO team. Mazen did an excellent job immersing himself in the projects, taking ownership and successfully prioritizing and managing all issues and risks. I could trust him to escalate appropriately and I can't emphasize enough how often this was required. Despite the challenges, Mazen was always diplomatic and professional working well with all stakeholders in this matrix organization. Through his efforts, Mazen was successful in getting the projects back on track . I would hire Mazen again, and have no reservation recommending Mazen on similar assignments. , BP IT PMO Manager posted in Linkedin .

Confidential

• voicemail system with a new generation of fully redundant, highly available, Cisco VoIP system with no single points of failure- replacing Option 81 11 PBX's for centre of site, stations and control rooms with new Cisco dual core call managers, gateways, help desk call centre, IVR, and around 8500 telephone sets with a new VoIP based system for the entire user base in the Bruce Power plant.
• To eliminate single points of failure in legacy telephony environment.
• To address issues of obsolescence and provide a migration path towards a new phone system while allowing continued use of critical legacy analog phones and enabling future technology improvements.
• Create an HA high availability, active/active architecture for IP telephony, voice mail, servers and PBXs, including: Redundant controllers messaging servers in 2 data centres, Redundant access to the Public Switched Telephone Network, Deliver an IP Centric redundant data centre model, Standards Based, Industry Best Practices, Allow for a high capacity Shared IP Core Distribution and Access Network
• Provide Centralized Control In-House Management, Provide a network that is Open Standards based
• Development of a unified, internal contact centre HR, IT, Training
• Enable the development of voicemail / e-mail integration
• Development of a widely available conferencing system for voice, web and video conferencing.

Confidential

Move Secondary Business Continuity Data Centre to a new and upgraded facility including virtualizing servers, installing new servers, new cable plants Fibre, UTP , equipment racks, switches, etc. as well as building a Fibre backbone infrastructure cross-site and to outside telecom provider network. Construction project to provide floor space, computer racks, power and cooling. The IT project to provide new equipment, move existing equipment, and decommission old data centre space Initial Requirements Analysis, Data Center technical design documents, Project team and required resources identified, Cross Site Fiber line installation, Splicing of Fiber at new facility, Fiber move to the new Data Centre, Installation of new fiber and copper plant and network gear in the new Data Centre, LAN, GPS, Lightning Arrestor and installation of horizontal copper, Storage and Server moves and migration to new Data Centre, Provide furnishings for the new data centre Control Room, Installation of Entry Door Security System

Confidential

Project Manager IT Infrastructure

• Associates Email Project: Delivered on an executive promise to SDM pharmacists to move their MS Outlook e-mail and other services to a Cloud environment on a predetermined date challengingly tight critical time constraint . Project reporting to VP IT Infrastructure, Engineering and IT Security working with SDM Directors of Engineering, Architecture, IT Security, Technology Innovation, Strategic Procurement, Contracts, IT Operations, Customer Care and Service Desk collaborative applications on the Cloud . Deliverables: with internal SDM IT and Google System integrator - a proof of concept, an assessment, requirements definition, Business Case, IT executive approval process, RFP, contract negotiations and award, system design, planning, Pilot, implementation Password sync with AD and IDM suite , QA testing, an intense national communication and training campaign in English and French Change Management, comprehensive Communication and training Plans and documentation , outsourcing support, new process workflows for users provisioning, de-provisioning, on-boarding, introducing a new IT Security Remote Access Policy English French and getting it accepted by 1300 Stores' Associates, enforcing security policies on mobile devices and new cloud service, Service Level Agreement, using SDM PMO methodology and processes.
• New Internet Stack Web Security Proxy Gateway Project: Initiation, Project Charter, Requirements Doc, RFQ process, Logical Design, Solution Design Strategy, Detailed Design, Project Plan, QA Planning
• Service Oriented Architecture Project IBM Websphere : Managed project to fill in for PM for 4 weeks during a critical time of the project. Was instrumental in resolving many project issues and getting project on track providing focused efforts to help get the SI partner IBM started on the SOA Build activities

Confidential

Project Manager, IT Infrastructure Telecom OPG - Ontario Power Generation, and Capgemini

• Initiate, formulate and lead all aspects of project management services for numerous IT infrastructure, SW deployment projects for OPG head office , Nuclear, Fossil and Hydroelectric Plants and NHSS
• Needs Analysis, Business Requirements, System Requirements, Integration Requirements, Statement of Work, Project Charter, Project Execution Project Communication plans, Risk Quality plans
• Team selection and formulation, commissioning, rollout and change management, design workshops, risk identification and management, schedule cost monitoring and Earned Value reporting, quality control, managing and monitoring scope, project governance, stakeholder analysis communications
• Working with the PMO, developing new templates and methodologies and processes,
• Contract negotiation and monitoring, RFP process and management of vendors, support for account management team, handling troubled projects, tracking tasks, spending, risks, issues, coordination
• Consulting and strategic planning, IT Security and IT infrastructure/ Telecom/AM Pickering Darlington Nuclear plants Cable Refresh, Edge Refresh for OPG Network Switches, SCADA Wireless Backup System, VLAN, Nanticoke Integrated Wireless System, Server and Application Refresh, training facility relocation, remote offices setup, TIBCO upgrade, Identity Management, Password Synchronization, Intrusion detection / Prevention, NERC CIP cyber security, SPAM Filtering, various IT Security projects for OPG IT Security projects most desired PM .
• Data Centre Move Assessment Project: Elicit requirements and prepare Business Requirements Document, issue RFQ and evaluate responses, contract award for vendor to conduct comprehensive assessment of OPG main data centre facilities and provide report and recommendations to ensure facility meets required category and industry standards for a Utility with nuclear plants.
• Energy Markets Data Centre Phased Shut Down Automation Project: Elicit and document requirements, Assess HVAC deficiencies, develop and implement automated scripts to gradually shut down and bring back servers to reduce heat when power is lost and back-up power and AC kicks in to ensure that critical servers and applications stay powered on while less critical servers and applications are automatically shutdown to reduce heat in data centre. Servers are automatically brought back up using developed scripts

Confidential

Telecom Engineer, IT Services / Infrastructure - Wireless

• Hired into OPG for the purpose of establishing and managing OPG's new RF department. Acted as the Wireless expert for OPG and in NHSS for OPG. Consulting and system engineering for Darlington Nuclear Plant State of the art integrated wireless communication system.
• Technical Support for all OPG generation plants for two way radio and other wireless requirements. Authored and provided OPG with its 5-year wireless infrastructure strategy for all of OPG's wireless communication needs across the plants and offices. Trouble-shoot and address technical problems
• Worked in the Voice communications team to upgrade PBX's, Voice Messaging System, network working with Bell, Nortel. Hydro 1, All-Stream continued to be the residing wireless communications SME in NHSS to 2008

Confidential

System Engineer, Wireless Communications Coverage Extension Systems

• Conduct field surveys to assess existing coverage / problem areas for in-building/plant/tunnel/valley wireless communications systems cellular/paging/ trunking /VHF/UHF/800 MHz/iDEN .
• Analyze results and design solutions using radiating solid shielded cable/line amplifiers/signal taps/antennas/On Frequency Repeaters and Bi-directional amplifiers. Write reports and proposals.
• In plant system engineering, manufacturing and testing
• System implementation and project management. System testing and commissioning
• ISO-9001 Engineering Department Champion. Training of end customer and system support
• Project Manager of a major contract for development, FCC filing, system design, manufacturing and installation of specialized channelled amplifiers for REFLEX-50 digital paging systems for Nextel Comm.
• Other projects: Toyota Plant, Molson's Breweries, Metro Toronto Convention Center, Windsor Tunnel Casino, Windsor Police Headquarters. Water treatment plants, Design and proposal for Pickering Nuclear Plant new radio system utilizing iDEN technology and coverage extension systems

Consulting Engineer, Wireless Communications RFPs

• Write proposals for consulting projects in the wireless communications industry voice data Conduct studies Needs Analysis, Sites Analysis, Coverage Studies, Design alternatives, Functional and Technical Specifications, RFP, Vendor selection, Installation and Acceptance. Produce required documentation
• Projects included: Durham Regional Police mobile voice and data Mike system first public safety system recommended to use a public wireless network in Canada, 2nd in North America. 14 M contract with 2 private system bidders and 2 public system carrier bidders. RFP process developed never challenged , City of Windsor mobile data system, Toronto Fire Department, North York Hydro and Scarborough Utilities coverage study for new SCADA system, Windsor Utilities. Investigate public carrier digital networks Clearnet/Telus iDEN

Confidential

Network Analyst

• Involved in most aspects of the technology life cycle of Company wireless systems for the largest mining Oil Sands Company in the world.
• Identify customer needs problems, investigate technical solutions, research different technical products, KT-analysis and decision making, provide technical reports and presentations on findings and make recommendations, conduct system implementation, training, ongoing system management and support.

Confidential

Teaching Assistant Voice/Data Communications

Confidential

Junior Field Engineer Worked in the geophysical Wire-Line logging profession

Confidential

Geophysical Logging Engineer - Control and operate a highly sophisticated data acquisition system, computer and signal conditioning circuitry, down-hole electronic instrumentation. Information on electrical, acoustic, nuclear stratigraphic properties of geological formation produced interpreted findings to Oil Gas industry

Confidential

PM SOFT SKILLS

• Strong leadership highly motivated, driven, leading by example, experienced in working in different environments, complex situations, collaborative leader, skilled consensus relationship builder, team leadership, develop and coach team members. High level of initiative and decisiveness
• Analysis Problem Solving with over 11 years of IT PM experience, and prior to that 10 years of engineering design, problem solving, field implementation and consulting experience, and graduate level research, a rational thinker with methodological approach to problem analysis and resolution.
• Negotiations Skills: superior negotiation skills from years of experience as a consultant, a project manager, and an entrepreneur as well as several negotiations courses and on the job training
• Excellent Communications Demonstrated ability to effectively present and clarify requirements, expectations, ideas and concepts to various audiences, team, project sponsor, steering committee, senior management, executive and external stakeholders.
• Decision Making and Judgement with executive perspective, rational assessment of risk with a strong vision and ownership of project and team deliverables, objectives and success. Capacity to make decisions necessary for long-range plans based on analysis of highly uncertain input or outcomes, anticipate potential problems and future trends, strong strategic thinking skills
• Work well under pressure worked in several countries, harsh natural environments in the Middle East and north of Canada, worked on projects for nuclear plants, public safety agencies, retail industry and managed IT projects in matrix organizations managing several projects with competing demands
• Time Management strong organizational skills, forward looking and ability to work in fast paced environments and matrix organizations understanding and managing competing priorities.
• Risk Management Risk identification, categorization, assessment, planning, and management almost as second nature from years of training and experience as a project manager and earlier on as a field engineer in the Oil Gas, Mining, Utilities and public safety systems planning and implementation.