SUMMARY

IT professional looking for a challenging position in IT, Project Management, Sales, Network Operations or ATM Analytics that will utilize my skills and knowledge acquired in the fields of Banking, Information Technology, Security, Risk and Finance.

SKILLS

Security Administration, SAN, SaaS, Citrix, Active Directory, DDoS Mitigation, Data Loss Prevention, Cryptography, Vulnerability Assessment and Mitigation, Identity and Access Management, Audit, Event Collection and Correlation, DNS Management, LAN, WAN, VPN, Mobile Security Check Point, IDS, IPS, etc , TCP, UDP, PCI DSS, SSAE, Firewall, Microsoft NT, Remedy, CBT Project Management PBOK , Risk Management, Ethics Training, Money Laundering, Time Management, Effective listening skills, Interpersonal relationship management, Effective presentation, writing skills, Sales Force, VM Ware, Change Management, SEO, CBT MCSE, UNIX/Linux Red Hat, Windows NT, Tivoli, SQL, MySQL Database Server, Symantec, McAfee, Cisco, HP, CBT CISSP, CBT SAP, Oracle, Sponsored ERP JD Edwards One World 8.3.2 - Security System Administration, Human Resources, Payroll, Accounts Payables, Accounts Receivables and Distribution/Manufacturing course training. Previous 8 years experience in QA with NCR in desktop hardware and software support. NCR SLA, software licensing, SME, Printing, web development and technical writing.

EXPERIENCE

Confidential

IT Security ATM Analyst/ATM Technical Representative II

• Program and support ATM s for Banks, Credit Unions and Financial Institutions. Complete downloads for OS, Windows 7 on NCR, Diebold, Tritons, Hyosung and Tranax ATMs.
• Managing outages on TCP-IP and VPN networks. Evaluate and advise client on updates from Cisco, Microsoft etc.
• Work with Field Engineers and NOC centers on ATM TCP-IP configurations, gateway, subnet mask and host configurations. Advise client on hardware requirements such as servers, routers, repeaters and switches.
• Technical writing with knowledge engineering development team to develop web presence as a SME. Use tools such as Remote Desktop, Oracle, VM Ware, CMS, Visio, MS Office and Share Point.
• Prepare and manage the Institutions implementations, conversion and de-conversions.
• Support Network Operations NOC centers and Client Backend Networks. Project Team Member. Change Management. Support of PCI DSS and SSAE.
• Create documents explaining security policy issues and vulnerabilities. Document existing treats and discourage internal users form violating organizational security policies. Advise on password interval changes. Run system patch updates. Security Monitoring and reporting. Event Management. Dispatch and SLA Management.
• Review and revise the client institutions backend network infrastructure Cloud .
• Test for network security risk and vulnerabilities. Advise clients on network security treats and updates.
• Vulnerability scanning, running trace routes, configures Remote Triple DES Key and Manual DES Key Encryptions. Use multiple monitoring tools and access tools such as SEIM, NetView, NetApp, Ping, Tracroute, Telnet and FTP.
• Security System Administration. Add IP addresses to firewall internal routing. Manage DDoS Mitigation attacks etc. Monitor, scan, manage system security controls and messages. Upload Microsoft, Linux and Symantec security patch updates etc.
• Server and data file manipulation reporting. Reset Passwords to multiple servers, SNMP and applications.
• Complete Projects for ADA Requirements and Visa/MasterCard Requirements.
• Prevent malware, pop ups worms viruses Trojan Horses , password intrusions etc.
• Serve as Iron Mountain Custodian and computer room operator.
• Advise upper-management on debit ACH and advantages of EMV, risk and identity theft.

Confidential

Inside Sales Manager

• PayWare Mobile sales for Confidential
• Support Sales Force CRM applications and Hoovers CRM applications.
• Support Wireless Handset configurations on Apple iPhone 3G and 3GS.
• Train merchants on debits and credits card processing.
• Take inbound calls and make out bound calls to support software applications.
• Update leads, contacts and opportunities forecasting.
• Provide advisory to clients on security issues related to identity theft effecting mobile devices, Bluetooth's, sandbox, OS, Java Virtual Machine, .Net Framework, texting encryption , web browsing, email and video streaming vulnerabilities, root kit detectors, jailbreak, removing debug mode, antivirus, firewall, and adding Prey Software, Android Device Manager etc. Advise clients on Corporate Network Monitoring, password cracking, setting file permissions, Turing test, SMS, MMS, revocation procedures and running security audits. Advise on removing personal date and sensitive corporate information when disposing of a mobile device.

Confidential

Helpdesk/CI Representative II - Consultant

• Credit card and debit card processing using terminals, printers, check readers and pin pads and installations in a Ethernet and wireless environment. Up sale loyalty reward cards and new merchant equipment.
• Support and train VARS, ISO and MSP. Apply security updates and loads to credit card terminals.
• Trained Merchants and Account Executives on debits and credits card processing to include gift and loyalty cards. Help Desk Consultant Modis Inc .
• Take inbound calls and make out bound calls to support central installations and help desk support. Implement application and hardware rollouts, implementations and conversions. Support sales department.

Confidential

IT Security System Administrator/Project Team Member

• Supported JD Edwards One World - Primary function Security System Administration, secondary function distribution, manufacturing, human resources, payroll, accounts receivables and account payables. Support Highway Construction Project Management. AS400 Data Implementations for over 20,000 employees.
• Develop organizational units. Analyze problems and implement effective solutions, provided support and train employees. Set security profiles limitations in JD Edwards for the controllers.
• Analyze the existing legacy systems, to improve, and enhance custom development. Design Software Lifecycle Projects and implementation of HR, Personnel Administration and SQL Scripting in Payroll. Maintain master databases, new and existing employee updates, maintain existing employee benefits. Ensure all deliverables are created on time and accurately as per project implementation, schedule and audits. Develop corporate hierarchy structure for Personnel. Test hardware, software and data in production and test environments.
• Supplied comprehensive financial reporting using Microsoft Project 2003, Lotus Notes, MS Visio, crystal reports and MS Excel Web Analysis for the Board of Directors.
• Develop IT technical documents and corporate hierarchy diagram structures for personnel using MS Visio.
• Responsibilities included backup to the Computer Operator, wireless support, mainframe, AS400 migrations, satellite support and teleconferencing for the Executive Committee. Software Life Cycle -Project Management using Agile and scrum.