Project Specialist Resume Profile

Career Highlights

Served as the primary company consultant for the Pinnacle Evaluate product by conducting client requirement sessions, developed report designs and specifications and designed a configuration to meet client requirements.
Created company documentation including client facing configuration documents, Statements of Work, User Acceptance Testing Matrix, product manuals, etc.
Provided software demonstrations for perspective clients, assist with contract development, Statements of Work and Scope Requirements to meet client specifications.
Act as a client advocate by providing feedback and enhancement requests to Research and Development team.
Developed, and wrote Department documentation including outlining internal and external processes, Department Style Guide, and materials used for communication with customers and vendors.
Created project schedules which included the identification of resources, cost time requirements, and projected completion date of both internal and external resources.

Experience

Project Manager

Confidential

Managed multiple projects simultaneously including the creation of multiple textbooks for the Middle School and High School Texas Adoption.
Communicated all aspects of the project to external vendors including expectations, scope, project schedule, budget and identified risks.
Coordinated the review of submitted work with internal resources and communicated feedback of submitted work.
Monitored and maintained project budget by obtaining bids, submitting requisitions tracking the budget of multiple projects and approving final invoicing.
Created project schedules which included the identification of resources, cost time requirements, and projected completion date of both internal and external resources.
Tracked the work by both internal and external resources against established schedules and communicated concerns and risks to appropriate individuals.
Developed, and wrote Department documentation including outlining internal and external processes, Department Style Guide, and materials used for communication with customers and vendors.
Tracked internal and external feedback relevant to product improvement and organized and developed the changes required for improvement.
Assisted with editorial review of textbooks.

Education Analyst/ Project Specialist

Confidential

Education Project Specialist for Pinnacle Suite of products including Student Information System, Gradebook, Instruction, Professional Development and Evaluate.
Served as interim Project Manager and monitored project status and scope while continuing to complete requirements gathering for both client and company needs.
Review and edited requirements and recommendations related to proposed solutions.
Served as the primary company consultant for the Pinnacle Evaluate product by conducting client requirement sessions, developed report designs and specifications and designed a configuration to meet client requirements.
Created company documentation including client facing configuration documents, Statements of Work, User Acceptance Testing Matrix, product manuals, etc.
Provided software demonstrations for perspective clients, assist with contract development, Statements of Work and Scope Requirements to meet client specifications.
Act as a client advocate by providing feedback and enhancement requests to Research and Development team.
Consult with various account executives and partners to provide implementation strategies to meet client requirements this includes conferences calls, webinars, and onsite strategy meetings.
Monitor incident tracking team queue for new issues, and utilizing the ticket management system to appropriately document and escalate issues.
Coordinate client user acceptance testing UAT among participants and internal departments.
Implemented and managed projects with the New Jersey Department of Education, Pittsburgh Public Schools, Brevard School District, St. Lucie School District, etc.
Provided project specific consultation, training and custom materials for the Pinnacle suite of applications.
Guided K12 clients through special learning sessions to gather information, problem-solve, provide innovative solutions to enhance the user experience, and deliver the most supportive management software to facilitate student learning
Implemented software based on client needs for a successful K-12 environment

Supervising Coordinator of Academic Technology

Confidential

Assisted with District Curriculum Reviews by researching and advising on technology specific to subject area and specific curricular needs of the department.
Served as an educational liaison between the teachers and the Information Technology Department.
Planned and organized varying training, both at the building and District level, related to technology software and tools.
Advised District of academic technology to implement at classroom, building and District levels.
Wrote software manuals for end-users on varying educational software programs and other identified end-user needs.
Managed the implementation of the Regional Wide Area Network in the District by training end-users on Internet2 resources, and by training and providing distance learning capabilities through the use of Polycom units.
Managed District Help Desk which served close to 9,000 users and 4,000 PC's by prioritizing tickets, minimizing downtime and increasing productivity.
Served as the District E-Rate Coordinator and procured 90,000 annually.

Technology Coordinator

Confidential

Served as District Data Administrator and compiled projects for PIMS, CDA, PVAAS, DRC, CTB, PasecureID,4Sight, etc.
Created and implemented Teacher Technology Professional Development Program including instruction in Microsoft Office programs leading to greater district technology integration.
Served as District trainer for the implementation of new software.
Served as software coordinator for building and district applications including Accelerated Reader, Skills Tutor, Study Island, and SASIxp Student Information System
Developed and instructed 3rd 6th grade computer curriculum guided by NAETS and ISTE Standards.

Confidential

Served as long term substitute in multiple districts for 8th grade, 2nd grade, 5-7th grade computers and other areas of discipline and grade level
Managed all functions of the classroom including discipline, grading, conferences, testing, lesson planning and curriculum mapping
Implemented various school wide activities, units of instruction, and afterschool programs
Implemented and tested various new and emerging technologies and curriculum

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship