Experience and Accomplishments

Sr Program/Project Manager

Confidential

• Confidential responsibilities included PMO management for program level Medical PA Portal applications and all Medical Benefits Managements Systems, as well as management, development, testing and delivery of web based pharmacy applications.
• She successfully managed twenty million plus budgets for the program, created executive level program status reports, conducted executive level Program Change Request meeting and presentations. She also mentored the program's team project managers in the creation and delivery of required E2E project documentation.

Sr Project Manager

Confidential

• Confidentialsuccessfully managed the following projects during her fourteen year tenure with IBM Corporation.
• Infrastructure Server Impl mentation, Project Manager - Confidential
• Ms. Lloyd was responsible for refreshing Infrastructure Servers at end of maintenance life. Servers were located at airport terminals, cargo terminals and ticket counters in the US and Europe.
• She successfully planned and managed the delivery of two hundred and sixty six new DL380GS Domain Controller, File Print, and Mailbox servers at thirty two airports through out the US, San Juan, PR and Frankfurt, Germany with in six months. Her responsibilities also included creating processes to record and document the new server assets and the disposal of old server equipment.

Online Training Course Development, Project Manager

Confidential

• Confidential responsibilities included managing the development, testing and delivery of web based training class solutions for a major tele-communication company. Using the tool Microsoft Project she managed US and international courseware development teams through detail design, initial development, infrastructure planning and development, testing and implementation phases of the project.
• She managed the successful delivery and implementation of eight one through eight hour training courses including job-aids and course exams to global client servers. Provided direct leadership for developers, tester and BA's through unit, system, integration, and quality testing, and using customize IBM development and testing methodology.

Global Operations Centers Development and Production Support, Delivery Manager

Confidential

• Confidential Delivery Manager responsibilities included delivery of software solutions and production support for a major credit card and travel company. Managed in excess of fifty contracts totaling more than twenty million annually, staffed and managed development teams totaling more than five hundred resources in the US, India and Brazil. Provided direct leadership to PM's, designers, developers, and testers working on full life cycle development and support projects.
• She worked with development, production support and test teams daily using custom designed test strategies and test plans to test and release production fixes and newly developed applications into Mainframe, Server and Web based production environments. Test plans included very astringent regression and performance testing processes to accommodate releases across multiple platforms.

Support website for Laptop Project, Project Manager

Confidential

Confidential was responsible for development, testing and delivery of web based system solutions for a worldwide technology manufactory company. Using management tools including Microsoft Project, planned and managed teams of 4 through 10 business analysts and developers through detail design, initial development, infrastructure planning and development, testing and implementation phases of the project.

Global ebusiness Mobilization Project, Project Manager

Confidential

• Confidential was responsible for the development and delivery of IBM ebusiness Mobilizations project, a global training and certification initiative for IT professionals. The project included mobilization training solutions for VAJava Programming, Websphere Servlet Programming, Websphere Application Design, and Websphere Architecture. Management responsibilities included a 4M budget and directly managing 20 IT staff, Learning Services, and contracted instruction staff. Ms. Lloyd successfully developed and delivered the mobilization VAJava Developers, Websphere Servlet Programming, Websphere Applications Design, Websphere Architect, and e-basics courses on time and with-in budget.
• The completion of the ebusiness Mobilization project resulted in the preparation of over four hundred IT professionals for placement on various ebusiness initiatives and projects and delivered basic ebusiness training to over one thousand employees globally using the ebasics distance learning.

Printer Division Employee Transition Project, Project Manager

Confidential

• Confidential was responsible for the transition of the US printer maintenance employees and associated staff from IBM to Infoprint. Efforts included the transition of payroll, benefits, processes and support and implementation of Kronos a Time Keeping System.
• She successfully managed the delivery of a weekly and semi-monthly payroll and employee benefits using resources from seven unique vendors. Project tasks involved daily communication with various vendors, planning the implementation of new software application and training, data reformatting and testing for over seven hundred employees.
• Online Labor Management Application for Retail Project, Test Manager Confidential
• Confidential was responsible for testing all phases of Workbrains web based online portal time and attendance and labor force management application. The Quality Center test management tool was used to manage test cases, scripts and defects. The Sharepoint repository tool was used to store project documentation, test plans and strategies. Microsoft Project was used to manage test team resources which included project managers, testers and business analysts through system, integration, performance and UAT test phases of the project.

Test Manager

Confidential

• As Test Manager, Confidential was responsible for managing the Testing Phase activities for a large-scale North American 50 US States and Canada insurance application deployment project. As lead of the Testing Team, she developed test strategies and testing plans that supported an 18 month deployment of the policy holder information system. Working closely with the business, technical, and architecture staff, the testing team developed and executed test plans, use cases, and test scripts for Systems, Integration, UAT, Performance, and Regression testing.
• Confidential evaluated requirements for testing and version control tools and implemented testing control processes. Her responsibilities included the Test Phase project planning, definition of the testing environment requirements, testing infrastructure, and resource planning for Test Phase activities. Test Phase activities included organizing and managing release meetings with the QA and Production support teams as test cycles completed and were cut-over to production.

Client Management System project, Project Manager

Confidential

Leading a team of five B/A Ms. Lloyd was responsible for developing the business requirements and designing work plans for installation of IAA's Client Management System CMS . She also successfully completed inventory analysis for the interface of the Reinsurance, Pacesetters, VANTAGE, and LIFE CAD legacy systems to the CMS system

Online Training for Financial Institution, Project Manager

Confidential

Confidential was responsible for development, testing and delivery of web based training class solutions for a major credit card company. Using the tool Microsoft project, planned and managed a team of 40 US analysts, US and India developers through detail design, initial development, infrastructure planning, final development, testing and implementation phases of the project.

Linux Porting Services, Project Manager

Confidential

• Confidential was responsible for the delivery and development of Linux Porting Offering. Developed and managed Linux Porting Services budgets, in excess of 400k and successfully managed between 5-10 IT Professionals. Introduced the team to Open Source Software OSS education, finalized OSS training for 100 of key team members.
• Y2K Project for US Government, Project Manager/Team Leader - Confidential
• Confidential led US Government DC Mental Health facility Y2K project. Responsible for managing, testing and documenting test results for NOMAD coded applications on a VM platform environment. She managed a team of twelve testers and test leads during the successful delivery of this project.
• Confidential successfully delivered the US Government DC Medical Hospital facility Year 2000 project. Created test strategies and conversion procedures for eighteen client/server and Tandem platform environment applications. Developers and test teams used the strategies and procedures to convert, test and certify the applications for year 2000 readiness.
• As project manager for Y2K Information Help Desk for US Government city of DC, Ms. Lloyd was responsible for providing formal training and educational classes on procedures and process for the year 2000 project for more than two hundred city agencies. She managed ten to fifteen IT and NON-IT analysts servicing city telephone hot line during the Y2K with a project.

Y2K Project Assessment for Textile Company, Project Manager

Confidential

Confidential managed twenty-thirty client resources during the inventory assessment of client/servers, stand-alone PC's and NON-IT computer based manufacturing equipment. She traveled to multiple plant locations to audit the client's testing procedures and preparedness of the inventoried applications and equipment.