Summary

• Extensive enterprise program and project management experience including governance, scope and schedule management, change management, risk management, issue resolution, relationship management, release management, and quality assurance
• Experienced leadership with the ability to communicate vision and inspire confidence, commitment, and support towards the performance of enterprise goals and objectives
• Business Intelligence and Decision Support expertise including Business Data Analysis, Data Warehousing, Data Modeling, Data Analytics, Data Extraction and Filtering, Pattern Analysis, Data Aggregation and Dash Boarding
• Expertise in federal statutory frameworks, acquisition regulations, acquisition planning, contract methods and types, procurement, awards, and contract management
• Experienced in business modeling, business case analysis, requirements analysis, product design, content design, product development, ETL, and product support
• Experience delivering large-scale real-time business and technology solutions based on industry leading technologies including Oracle products, solutions, and services
• Earned Value Management expertise including OMB and ANSI/EIA 748-A compliance
• Cost Estimating and Contract expertise including IGCEs for OMB-OEGIT and GAO compliance, SOWs, CLINs, SLAs, and T Cs
• Experience managing large teams and budgets in excess of 35 million
• IT Leadership for critical corporate business systems including executive support, management information, decision support, knowledge management, transactional processing and office automation
• Experience delivering highly available transactional business solutions globally
• PMI and CMMi certifications, public trust. LBI clearance
• Experience presenting information or persuasive messages to executives and comfortable engaging large audiences

WORK EXPERIENCE:

Confidential

Federal Program Management

• Senior Program Manager currently supporting DSG's contract at USFS OCIO Enterprise Application Dependent Branch which provides PMO leadership and design, development and QA/testing resources for 50-60 concurrent enterprise level architecture, software development, content management, quality assurance and operations and maintenance initiatives across the OCIO.
• Supervised a team of Management and Technical experts providing Information Services to the United States Federal Government.
• Supported USDA departmental and USFS agency initiatives including Program Management, Mobile Computing, Enterprise Content Management, Financial Management, 508 Compliance, Enterprise Architecture, Technology Services and Organizational Alignment.
• Established an Enterprise Content Management strategy for the agency and spearheaded the formation of a Department level Enterprise Content Management working group.
• Spearheaded a Mobile Computing strategy for the agency which included the establishment of a Mobile Computing Program,
• Participated in the design of IT Service Delivery con ops and Supported Data Center Migration Initiatives.

Confidential

independent consultant

Program Management

• Established an operational Program Management Center of Excellence for an agency in Health and Human Services HHS . Provided leadership and guidance on this short term contract assignment to establish a PMCOE.
• Designed and developed the organizational and operational frameworks. Developed work breakdown structures and operational schedules. Developed a framework for metrics collection.
• Developed and implemented a process for operational improvement review, communication, and training. Mentored staff to enable ongoing effectiveness.
• Mentored individual project managers supporting high visibility HHS data center migration and modernization projects.

Federal Strategy Director

Confidential

• Managed a team of consultants in the creation of a Modernization and Risk Management Strategic Plan for the Office of the Secretary of Housing and Urban Development HUD-OSEC as a component to an appropriations request to the United States Congress. Supported the development of an IT Strategic Plan working closely with Office of the CIO and the CIO council at the US Department of Agriculture USDA .
• Facilitated sessions with HUD and USDA leadership to align organization goals, document service performance gaps, and define modernization, transformation, and risk management initiatives.
• Directed the development of the USDA Open Government Plan which was ranked in the Best Plans group by the independent public interest group OpenTheGovernment.org.
• Identified and recommended technological and non-technological solutions intended to close performance gaps, improve service delivery and reduce risk. Activities included cost benefit analysis of IT service delivery and IT service hosting alternatives, including cloud based service options.
• Assisted in the establishment of a Program Management Office PMO and advised federal government partners in OMB related analysis and financial reporting including business cases and earned value management.
• Developed an action plan and road map for implementation of performance improvement, transformation, and risk management initiatives. Supported OMB300 business case development incorporating a personally developed methodology for validation of business case strength in meeting OMB guidance.

Federal Program Manager

• Managed a multiple contractor based team providing industry best practices in support of the Centers for Medicare and Medicaid ESD Framework effort which provides input to the HHS Enterprise Performance Lifecycle efforts EPLC .
• Performed intermittent leadership and occasional damage control support for high visibility client engagements including the Grants.gov project.
• Provided guidance for GDIT business development which also included capture, proposal, and program management efforts focusing on solutions for the Departments of Health and Human Services and Homeland Security.
• Mentored staff on delivering effective oral presentations to clients. Developed and delivered presentations to executive management and federal government clients. Performed RFP and SOW compliance audits for multiple proposals efforts.
• Served as a consultant for GDITs quality, standards, and performance activities including CMMI certification efforts.
• Managed relationships with numerous small and medium sized partner companies.

Confidential

• Defined the 5 year strategy for IT Investment and Project Portfolio Management with Senior PMO leadership. Developed the framework for integrating Road mapping.
• Full lifecycle leadership of 12 separate information technology projects including the development of global enterprise business solutions and managed services solutions utilizing various technologies and services. Performed extensive collaboration activities in meeting business objectives.
• Stood up helpdesk managed services systems for Dell Partner companies totaling approximately 500 million in real ROI.
• Stood up large scale automated desktop support management solutions for Dell Global Business and Consumer Markets.
• Spearheaded the successful implementation of CA Clarity, the company's new enterprise project and portfolio management system.

Confidential

Federal Program Manager

• Managed the team and directed the development of Medicare Part-D service solutions for call processing.
• Managed and developed complete business intelligence and compliance dashboard solution for the then newly created Medicare Ombudsman office for them to aggregate consumer satisfaction information from multiple databases for reporting to Congress. Nurtured and developed a unique and trusted advisor relationship with federal government clients at the Centers for Medicare and Medicaid and the National Institutes of Health.
• Established HHS policy operating procedures for Clinger-Cohen Act, OMB, and GAO compliance certification including Earned Value Management Systems EVMS adhering to the 32 validation requirements of the ANSI/EIA 748-A 1998 .
• Mentored staff on the HHS Capital Planning and Investment Control CPIC process, The Presidents Management Agenda, The OMB Scorecard, Business Case Analysis BCA , Independent Government Cost Estimates IGCEs , and Earned Value Management Systems EVMS .
• Coordinated SOW to WBS and Organizational Breakdown Structure OBS to create control accounts, work packages and planning packages from contract reporting levels to CLINs.
• Participated in federal government proposal response including IFB, RFP and RFQ.

Confidential

Program Manager

• Recruited to establish the Nextel.com program management office which became the model for other program management oversight within the company. Used our management practices, governance model, templates and reporting processes.
• First Program Manager for the Nextel Dot Com PMO managing Nextel dot com website projects. Mentored other Program Managers that followed.
• Managed several large IT projects for over 1 billion to successful implementation including the popular geospatial location based services nationally advertised as the dots.
• Participated in working committee for the redesign of the entire Nextel.com site.

Confidential

Vice President of Engineering

• Recruited by President of this start-up to build the business and revenue models.
• Developed the business and revenue models that successfully attracted investment capital.
• Formulated winning strategies and competitive advantages that incorporated industry best practices along with technology innovation.

Confidential

Senior IT Director

• Directed a staff of 50 IT professionals in the enhancement and support of business critical insurance industry transactional systems including policy processing, risk management and billing applications.
• Spearheaded and directed a legacy management strategy, replacing IBM mainframes, which reduced IT overhead by 18 in 2 years.
• Developed and enforced IT operational standards including platform, infrastructure, and development.
• Managed full P L for the division.

Confidential

Director of Applications Development and Support

• Recruited to direct in the development and support of a health information management software application product that included a meta-data based clinical repository, middleware, and a graphical user interface.
• Successfully exceeded several key contract targets for the organization by fostering an environment of creativity and achievement with a large group of IT professionals that included 70 direct reports.

Confidential

Manager, Client/Server and Internet Development

Company owned SE Toyota distributors, World Omni Leasing, and JM Associates. Project Manager at headquarters and managed teams in multiple locations in key financial and business intelligence IT initiatives for this 6 billion dollar privately owned company.

Confidential

Project Manager

Successfully managed numerous software, internet, and telecom engineering projects including prototypes for this multinational corporation.

Confidential

Project Manager

Lead numerous software engineering projects including the development of critical operating system device drivers and the IBM professional developers kits PDKs .