PROFESSIONAL HIGHLIGHTS

• Over 20 years experience in business process development and developing organizational infrastructures for information technology and arts management organizations
• Over 18 years Project and Production Management experience, with the last 10 years related to developing solutions using Information Technology
• Consistently deliver projects on-time and on-budget, ensuring internal and client standards/procedures are followed, resources effectively utilized, financial metrics realized, with predictable results
• Impressive track record of delivering projects for clients demanding the highest management standards:

RECENT PROFESSIONAL EXPERIENCE

Project Management Methodology Consultant

Confidential

• Provide consultative project management services to help organizations define, develop, enable and maximize their project management infrastructure PMO, Portfolio Resource Management to meet their goals and objectives. Combined experience reflects a depth of knowledge for processes improvement, procedural development, documentation, training and communication.
• Currently developing a PMO portfolio management system, focused on Resource Management, for the JPMC HRSD group. Developed strategy, methodology, tools, templates and trained 100 users on a custom Master Resource Calendar System utilizing MS Project 2003 Excel pivot tables. Presented findings and recommendations for the global expansion of this system to Global HR Vice President.
• Recently developed a PMO for Omnicare's Automation division, creating innovative, integrated and efficient technology based solutions for their automated drug dispensing service solutions. Also served the role of business analyst, developing various business models measuring: site selection criteria, operational costs, and financial evaluation ROI for the implementation of an automated solution.
• Developed a Project Portfolio Management PPM System to improve the decision making process, ensuring project selection decisions are prioritized in a manner befitting the organizational objectives for AstraZeneca's multi-million dollar capital initiatives. The system utilizes a balanced score card and ranked project list to aid in the process of project selection/prioritization for portfolio management and resource allocation. Designed a complementary tool to improve executives' project management decision making through objective analysis and forecasting of resource utilization. The system offers a convenient and comprehensive dashboard view of all projects under management with the ability to prioritize initiatives and manage the available pool of resources. Using this tool, executives can:
• Ensure project selection priorities are linked directly to both organizational objectives and resource capacity reports so that the most important projects will be delivered efficiently.
• Align and organize project selection process with resource capacity.
• Assess and balance resource demands with constraints in advance.
• Ensure the most effective use of human resources across all projects.

Confidential

Engagement Manager

• Helped clients maximize their project management infrastructure. Worked with the C level officers of a hospital to design, develop and implement a PMO, including methodologies, processes, tools and templates.
• Facilitated PM Maturity Assessments based on PMI/PMBOK , and developed a PA branded PM Maturity Matrix, Implementation Plan and PM Methodology with corresponding tools, templates and processes
• Product Manager for the development of Enterprise PM Environment, a fully integrated enterprise project management solution based upon the Microsoft Project 2003 solution platform and the Project Assistants Methodology toolkit

Confidential

Director of Operations

• Director for Consumer and Retail practice, responsible for the development of new markets and emerging technologies. Later promoted to manage the Federal Government practice.
• Achievements included:
• Received Qwest's National Manager Award Q4 2000 for leading the implementation of a professional service automation intranet that involved a national rollout and training of 400 employees.
• Served as the Contracts Officer Technical Representative overseeing a project team of 26, for a 23.5 million dollar enterprise application and hosting project including application development, site redesign, QA, security and load testing, equipment procurement and hosting in dual sites for a re-launch of IRS.gov, encompassing more than 24,000 pages of content and 48 servers in two Data Centers
• Staffed and trained personnel in Chicago and Atlanta regional offices
• Assisted in defining best practice system development methodologies and tools/templates for a 70 million professional services organization
• Assembled departmental handbook, tools and templates for training project managers that measurably improved project management

Director of Project Management

Confidential

• Managed professional production and systems development teams who met project objectives and maintained profit margins.
• Established methodology, including project management and project budget-estimating tools, and workflow processes for project management and application development
• Served as chief estimator for project services and costs for proposals
• Provided effective project and scope/change management, cost time management, conflict resolution, and client management
• Managed project financials, including revenue re-forecasting and recognition
• Supervised project development/delivery staff hiring, contracting and management

Project Manager

Confidential

• Managed teams of professional developers, utilizing the technical skills and processes identified below. Managed numerous software application development projects, including: the company's first client intranet project eventeen science exhibit kiosk applications for the National Science Center
• public kiosk exhibits for the Philadelphia Flyers and Sixers the best-selling consumer CD-ROM, Sesame Street Letters, for the Children's Television Workshop