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Sales Engineer Resume Profile

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EXPERIENCE

Confidential

Senior Sales Engineer

Responsible for supporting the OnDemand Sales Team by providing product information and functional knowledge to aid in the sales process. Served as a key resource for evaluating client requirements and proposing the proper solution and product to close sales and meet customer needs. Specialized in OnDemand advertising and advanced advertising solutions for US and International OnDemand Sales. Supported Product Management team at trade shows and technology working groups/seminars with new product preparation and demonstration.

Confidential

Statewide Operations Engineer

Responsible for defining and implementing regional operations plan for Cox Media in California. Managed digital operations department and IT department in San Diego, Orange County, Santa Barbara and Bakersfield locations in California. Successfully integrated Cox Media Orange County traffic and billing database into Cox Media California operations. Responsible for defining and implementing digital operations and traffic and billing configurations for San Diego Interconnect, including the integrations of Time Warner San Diego traffic database and including digital operations. Developed custom database and reporting for Cox Media San Diego GO initiative and bonus compensation tracking.

Confidential

Operations Manager

Member of direct report leadership team for Cox CableRep San Diego managing digital operations department, traffic and billing department, and IT department. Managed these departments as well as accounting department while Business Manager position was not filled and in the absence of a General Manager in the San Diego market. Successfully help define and lead entire organization through re-organization plan in 4th quarter of 2001. Implemented operational efficiencies that reduced traffic staffing requirement in traffic department by 30 . Selected by CableRep corporate office to champion the definition and implementation of technical requirements and deployment of new innovated FreeZone product in San Diego system. Successfully integrated Adelphia Communications Carlsbad digital operations and traffic and billing functions into Cox CableRep operations department.

Confidential

Manager Applications Systems

Responsible for leading organization through the selection process and selection of next generation advanced traffic and billing system. Initiated and defined deployment criteria, deployment schedule, and deployment documentation for all converted sites. Interfaced with local markets and software vendors to identify unique needs for individual markets and negotiated software enhancements to fulfill these needs. Researched and evaluated different strategies with peers and local General Manager to evaluate and implement consolidation of Oklahoma City and Tulsa traffic operations.

Operations Manager

Responsible for implementing and maintaining 80 channels of SeaChange digital ad-insertion, and responsible for integrating digital ad-insertion with Alamar automation system for two Cox-Communications-originated broadcast channels, Channel 4 Padres and News 15. Within six months awarded responsibility of all operational departments, including Traffic and Billing as well as Digital Operations. Pro-actively managed digital automation system, digital operations department, and Traffic and Billing department to exceed corporate operational standards. Cox CableRep San Diego surpassed all sales and operating cash-flow goals by two million dollars for 1998. Managed two departments of 17 people and the departments' expense and capital budgets exceeding 350,000 annually.

Confidential

Manager, Systems Engineering/Product Management

Initiated and implemented the Managed Video Playback system MVP managed the design and integration of the digital ad-insertion system and operation center for the Chicago Cable Interconnect deployed company's first digital ad-insertion system. Responsible for developing and specifying new software and hardware products for cable and broadcast television's digital automation systems, utilizing MPEG encoding/decoding, RAID storage, LAN/WAN network systems, and high-performance PC hardware. Communicated directly with new and existing customers to define and document system requirements for software and hardware automation products. Interface with customers and engineers through documentation, presentations, and Rapid Application Development RAD tools. Supported sales department with the presentation and design of systems operation and technical solutions on automation systems and operation centers.

Regional Sales Manager

Responsible for implementing and achieving sales, marketing, and budget goals for Southeastern United States. Developed and presented ad-insertion solutions to cable and broadcast companies in the Southeastern United States. Maintained and developed customer relations.

Senior Field Service Engineer

Deployed company's first digital ad-insertion system, deployed first Compedit automated editing system. Responsible for training of new field service engineers, as well as customer installation and training on a wide variety of audio and video commercial insertion equipment to include computer hardware platforms, central processing units, control units, and video and audio equipment. Interacted, in the field and over the telephone, with new customers and previous installation sites in a customer service capacity.

Lead Technician

Responsible for troubleshooting to component level. Worked directly with engineering department testing and developing new applications for products. Responsible for implementing many engineering changes to existing equipment for better performance and quality.

Confidential

Telephony/Microwave Technician:

Acquired practical experience installing, maintaining and repairing digital telecommunications systems, as well as repairing and modifying circuit cards. As a result of my discovery of an engineering modification on digital multiplexer circuit cards, I was offered a full-time position with the company.

Radar Technician:

Maintained, repaired and calibrated acquisition and tracking radar, test equipment, and radar sub assemblies. Repaired digital and analog circuits, troubleshooting to component level. Responsible for development and training of new technicians. Secret security clearance.

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