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Project Manager Resume Profile

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Summary

PMP, has successfully led small, medium, and large projects, programs, portfolios of projects, and established as well as managed Project Management Offices. The highly complex and technical engagements included multi-million dollar budgets and distributed teams. During his extensive career in project management, Mr. Hinson has focused primarily on Information Technology projects however, he has also managed several strategic and tactical non-technical enterprise projects. During Information Technology projects Mr. Hinson has led software development teams for traditional and web based solutions, facilitated software evaluation and selection teams, and implemented secure and high-availability solutions. Mr. Hinson has also delivered over 4,000 hours of technical and project management training in the US and internationally. Mr. Hinson's career goal is to continue to lead teams that maximize project investments through effective project management, thus achieving the ultimate project outcome business results and value.

Skills

Enterprise Program/Portfolio Management

Business Alignment, Executive Reporting, Strategic Issues Management, Program and Portfolio Management, Resource Management, Quality Management, Training and Mentoring, and Organizational Change Management

Project Management

Project Leadership, Problem Solving, Project Team and Stakeholder Communication, Meeting Facilitation, Win/Win Negotiation, and Project Management Education and Mentoring

Project Initiation

Project Feasibility Evaluation, High-Level Planning, and Charter Creation Assistance

Project Planning

Executive Summary, Scope Definition with Work Breakdown Structure and Measurable Acceptance Criteria, Project Assurance through Risk Assessments and Response Development, Documented Required Reviews and Approvals, Team Composition and Skills Assessment, Team Contract, Milestone and Deliverables Schedules, Staffing and Spending Estimates, and Quality, Change Management, and Communication Planning

Project Execution and Control

Scope Verification, Quality Assurance and Control, Project Resources Time, Team, and Budget and Related Environments Monitoring with Appropriate Responses, Change Management, Team Development, Continued Risk Monitoring with Appropriate Responses, and Information Distribution

Project Closeout

Formal Acceptance Procedures, Deliverables Verification, Project Audits, Feedback Solicitation, Lessons Learned Documented, and Final Project Status Reported to Appropriate Stakeholders

Soft Skills

Meeting Management, Negotiating, Communicating, Coaching and Team Motivation, Adjusting Style as Appropriate, Root Cause Analysis, and Encouraging Creativity

Industries

Agriculture, Construction, County Government, Event Management, Financial Services, Healthcare, Information Technology, Insurance, Law Enforcement, Legal, Manufacturing, Market Intelligence, Municipal Administration, Municipal and Investor Owned Utilities, Not For Profit Organizations, Public and Professional Education, State Government Executive and Judicial Branches , and Telecommunications

Chronological Experience

Project Manager

Confidential

  • Facilitated the creation of baseline project plans for integrating multiple 3rd party applications with in-house developed applications to meet the growing needs of the company's larger, regional insurance organizations.
  • Established challenging, but realistic schedules.
  • The project teams were located throughout the United States.
  • Trained and assisted other Project Managers.

Project Manager

Confidential

  • Led two joint projects with the Department of Human Services, Child Support Recovery Unit and the Judicial Branch. The first project initiated the integration of two Electronic Document Management Systems EDMS with enterprise applications to implement a secure and easy to use process for exchanging information with the courts via the GJXDM/NIEM 2.0 XML framework. The second project initiated the integration of enterprise applications with two data warehouses to facilitate increasing participation of foster caregivers in the judicial process and complying with federal foster care notification requirements.
  • Led a Department of Human Services, Targeted Case Management project that selected an integrated solution to support the organization as they provide services for clients with special needs.
  • Facilitated a thorough and unbiased vendor selection for a full service, Child Support Recovery Unit call center.
  • Provided assistance with maturing the PMO.

Project Manager

Confidential

  • Managed a technology refresh project, a financial process improvement project, and a compliance project. These projects required the integration of multiple systems including legacy mainframe applications, .NET distributed applications, and an extensive data warehouse.
  • The technology refresh project included leading the team in the vendor software and hardware selection and procurement process. This new solution will allowed them to integrate additional systems, which enhanced their customer service processes.
  • The compliance project made confidential information available to authorized health providers so they will always have the most current information.

Project Manager

Confidential

  • Managed a large, highly visible project that was an essential part of their strategic approach to continue growing their business.
  • Early on assisted with establishing a challenging, but realistic budget and schedule.
  • The project relied heavily upon effective use of ISO and ACORD standards for multiple lines of business.
  • The project team was located throughout the United States, with WebSphere software developments teams located in three states.
  • Trained and assisted other Project Managers.

Project Manager

Confidential

  • Managed the company's largest ever software development project, which was also the organization's first implementation of .NET and iterative development. This application will provide the organization with a significant advantage over its competitors.
  • Early on led the project team in creating a prototype to help set realistic stakeholder expectations.
  • Quickly and consistently confronted issues and risks that impacted priorities, while leading the project team in completing the project with the needed final deliverables according to the schedule and within budget.

Project Manager

Confidential

  • Managed the company's most integrated and complex project related to a compliance program that was the company's highest priority.
  • Led team leaders and members who were located throughout the country.
  • Filled in for the Program Manager when she was out of the office.
  • Because of the nature of the project, the majority of the details are confidential.

Project Manager

Confidential

  • Managed a financial project that under a tight schedule made major enhancements to a billing system for self-funded customers. These enhancements take advantage of an extensive data warehouse that allows the company to better control costs and expand its market share to additional clients.
  • Led a vendor selection and third party bank reconciliation software implementation project. Vendor support for the previous mainframe application was discontinued and did not address changing bank regulations. The new third party software addressed these requirements and increased reporting and matching functionality, which resulted in more thorough financial controls.
  • Managed a project to automate reporting and evaluation of employee productivity. In addition to providing management with more accurate and timely information with which to make staffing decisions, .NET frameworks and other deliverables created during this project laid the foundation for future projects as .NET became the standard architecture for future e-business applications.

Project Manager

Confidential

  • Successfully managed both strategic and technology focused federal compliance projects.
  • Managed projects that provided enhancements to administration applications for both the internal customers and business partners. The enhancements improved business processes, reduced expenses and realized a significant reduction in financial exposure from lapsed policies.
  • Managed a Sarbanes-Oxley Compliance Project for one business unit within an enterprise program. Worked with third-party compliance auditors, IT Specialists, and multiple financial teams. Regularly represented the business unit on company level strategy teams. Developed best practices and presented them to Financial Officers and management from other business units.
  • Directed weekly project meetings with the Financial, Business, Information Technology, and Quality Assurance Team Leads to monitor and coordinate efforts.
  • Directed and assisted associated subproject teams with completing their deliverables.
  • Prepared Project Plans that met corporate objectives with the collaboration of Financial, Business, Information Technology, and Quality Assurance Team Leads, and subject matter experts.

Project Manager

Confidential

  • Led teams to develop and deploy two web-based applications. The first application was a Retirement Benefits Estimator RBE . RBE assists the organization's members and their financial advisors, with predicting retirement benefits and conducting retirement planning. For the second project, Employer Internet Project EIP shared the responsibility of managing the project as well as mentored the organization's staff. EIP assists public employers with maintaining employer and member demographics as well as electronically reporting members' wages.
  • Deployed these applications with WebSphere, Java and Lotus Domino on Linux, NT, pSeries, and iSeries servers.
  • Utilized the Rational Unified Process RUP .
  • Conducted formal project management training, as well as facilitated related knowledge transfer.

Project / Program Manager

Confidential

  • Led several small to medium size projects and, with some larger e-Business projects, assisted with laying the foundation for major enhancements to statewide court systems.
  • Managed maintenance and enhancements to three major applications: District Court Case Management, Appellate Court Case Management, and Criminal Justice Information Network
  • Assisted with establishing organizational polices, procedures, and standards for developing future web based applications.
  • Assisted with creating the infrastructure for developing, testing, and deploying web-based applications.

Project / Program Manager

Confidential

  • Led the Iowa State Case Registry SCR project that included major changes to a comprehensive child support enforcement system.
  • Served as the Program/Project Manager for several federal compliance projects related to the Personal Responsibility and Work Opportunity Reconciliation Act of 1996 PL 104-193 , PRWORA.
  • Quickly assimilated and became an expert on the PRWORA requirements.
  • Introduced Program/Project Management methodologies that were adopted by the Bureau of Collections for subsequent programs and projects.

CEO / Business Partner

Confidential

  • Partnered with IBM to market and deliver IBM hardware, software, education, and services.
  • Served on a national executive council that helped create and shape IBM's Authorized Training Partner Program.
  • Completed a series of IBM project management courses and was then mentored by several highly effective IBM project managers.
  • Successfully managed numerous small to large and complex programs and projects.

Authored courses and delivered both national and international education for IBM.

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