Objective:

• To obtain a position where my education, extensive background, positive demeanor and knowledge can be utilized in an environment that will both challenge me professionally and provide a prominent relationship where I fully expect to achieve a role as an asset to a prospective company, while enjoying a lucrative career.
• Profile:
• Results-driven self-motivated Project Manager with experience managing/leading information technology teams for software/hardware implementations/upgrades while utilizing top industry Project Management Methodologies.
• Responsible for project pre planning/planning, managing scope, scheduling, cost, quality risk, communication and procurement while working within the company's workflow process utilizing various workflow management systems.
• Excellent analytical, problem-solving, decision-making and communications skills. Adept in handling heavy user interaction, expectations, requirements and multi-tasking concurrent projects.
• Works well under pressure in a fast-paced, time-sensitive and mission-critical environment while exhibiting amazing people skills.

Technical Skills:

Windows 7,Xp,Vista, Windows 2k , Microsoft 2k3 server /2k8,2k12 Microsoft Exchange Server, Microsoft SQL Server, VPN , Microsoft Terminal Server, VMware, Microsoft SharePoint, Microsoft Project, Liquid Planner, Unix, Linux, Citrix, Nortel Products, Veritas Backup Exec, all Symantec Products, Cisco Routing/VOIP Solutions, LAN/Wan Technologies, SAN, Man, Project Management, HP/IBM Network Security tools, SOA, MQSI,EMC,Demand Management, Cloud Migrations, Pureflex Technology Infrastructure Optimization tools

Professional Experience:

Confidential

Project Manager

• Manages, project plans, and coordinates activities of projects to ensure that goals or objectives of projects are accomplished within prescribed time frame and funding parameters.
• Currently managing 4 projects with the average budget of 5m.
• Maintain project plans not only in Ms Project, but also within the PPM system.
• Establishes work plan and multi-disciplinary staffing for each of the projects phases.
• Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing projects, staffing requirements, and allotment of Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget.
• Reviews status reports prepared by project personnel and modifies schedules or plans as required.
• Prepares project adhoc reports for management.
• Confers with project personnel to provide technical advice and to resolve problems available resources to various phases of projects.
• Meets with the PMO on a weekly basis to discuss address any WeDeliver process questions

Key Accomplishments:

• Managed an Infrastructure Optimization effort that reported 10m in actual saves
• Managed a Documentum Replatform effort. In this effort I was able to coordinate the migration of 14 docbases and 26 applications from the lower environments to the Production environment.
• I was the lead in managing a major Divesture effort. This included obtaining service tower budget forecasts and also tracking these forecasts until they became actuals.

Confidential

Infrastructure Project Manager Storage

• Infrastructure Project Manager Storage on CIGNA's Disaster Repatriation Project.
• Followed CIGNA's SDLC Methodology
• Maintained project Documentation within MS Project 2010 CA Clarity
• Engaged with PMO group when passing through the project gate process.
• Managed Application Migrations to the EMC VBLOCK Solution located in the Lithia Ga. Datacenter
• Managed Data Migrations Sun Solaris Oracle to the new Disaster Recovery Position in Lithia Ga.
• Created Maintained project plan within MS Project 2010.
• Initiated pre project planning meetings with my project team members Engineers, ISA's, BA's, SME's, App owners, Test Managers to identify project interdependencies and project risks prior to project being initiated.
• Ran weekly reoccurring meetings with Engineers Test Managers to Identify Create Update Migration Plans Testing Plans..
• Ran meetings with various application groups to communicate up and coming migration work and gain their approvals.
• Identified any Potential Project risks and addressed them efficiently.
• Submitted change orders for any scheduled work and communicated with team.
• Maintained Monthly Migration Calendar
• Presented weekly storage updates to the Overall Disaster Recovery team.
• Maintained Project Artifacts out on CIGNA'S SharePoint site

Key Accomplishments:

• Due to making legacy server decommissioning Server Consolidation a priority in my server migration plans, we were able to save Cigna Hardware Software Licensing Fees
• Mastered managing several complex technical issues at the same time and finding resolutions in a timely manner.

Confidential

Project Manager Storage Application Development Deployment

• Managed several enterprise wide projects utilizing that included all United Technology Business Units while following the ACE project management methodology
• Maintained project Plans in Adaptiv MS Project
• Initiated pre project planning meetings with my team Engineers, ISA's, BA's, Test Managers to identify project interdependencies and possible project risks
• These Corporate wide projects were rolled out to over 450,000 users per project.
• Microsoft Windows Server 2010 Migration
• LDAP Upgrade Identity Management
• Active Directory Upgrade
• New Business Integration
• VPLEX Storage Frame Migration All Wintel/ AS400 Servers/Unix Servers
• Exchange 2010 migration
• Mainframe EOL Decommissioning Project
• Attended weekly Project Management meetings with manager to give status on all projects and also work together on all financial forecasts.
• Presented all changes to the SOE Board standard operating environment to gain approval for all proposed changes to the corporate Win7 environment.
• Held Weekly meetings with Vendors to discuss all deliverables and resolve of any open issues
• Held weekly Passport meetings and created PowerPoint and Visio presentations to present to all of the Business Unit
• Created Standard Work Documents for Users
• Published emergency communications to be posted to the Corp Portal.
• Created Monthly Storage reports that were sent out to all Business Unit Managers..
• Helpdesk Liaison/ Managed the UTC Non catalogue Service request Queue
• Key Accomplishments:
• Provided VPLEX migration strategy that enabled this project to be completed 2 months early and under budget.
• Mastered managing several complex technical issues at the same time and finding resolutions in a timely manner.
• Received accolade and appreciation for my hands on work completed with UTC's Vendor during Active directory upgrade project

Confidential

Allscripts Implementation Project Manager -

• Created / Implemented Allscript/Vision Conversion Project for Medical centers across the East Coast.
• Conducted infrastructure analysis for every new Medical Practice
• Held monthly meetings with Doctors/Practice managers to discuss all Technical issues and make Hardware /Software recommendations.
• Performed all Software Updates and Practice Management Software Conversions to the All Script package from the strategy stages up to the roll out date. included infrastructure evaluations, PC/Server Upgrades, Identify Bandwidth issues and resolve
• Conveyed all software issues to the Allscript team and worked hand and hand to resolve various issues.
• Provided Software trainings for all medical staff
• Created workflow Documentation utilizing Microsoft Visio
• Key Accomplishments:
• Created implementation plans and team that was able to complete a seamless conversion process.
• Implemented an automated workflow/helpdesk ticket system Remedy

Confidential

Level 2 Helpdesk Manager

• Provided 2nd Tier Phone Support of several major accounts. Software Hardware
• Assisted in training level 1 Support staff
• Worked on the Traveling Helpdesk Transition team. Upgraded/standardized new client infrastructure
• Maintaining daily documentation on Calls
• Created weekly Helpdesk Call statistics and presented to Management.
• Key Accomplishments:
• Managed the Helpdesk Transition team with 15 reports