Project/delivery Manager Resume
Sunnyvale, CA
SUMMARY
- Skilled in mapping clients’ business requirements and translating these requirements into functional and Technical specifications
- Comprehensive experience in managing teams and projects
- Extensive experience with analysis, design, development, customizations and implementation of software applications using J2EE
- Strong database skills, Object Oriented Programming and development knowledge
- Proven Management skills while worked as Project/IT Manager, Program Manager and Technical Manager
- Gained functional exposure for working in Finance, Corporate Investment Banking & Money Market (including Wall Street System), Retail Banking, Airlines, Insurance, Re - insurance, Media, Supply Chain Management, e-Business (B2B and B2C), Manufacturing and Engineering industry
- Translating Customer requirements, Estimation, Tracking the progress of the project, reporting to the management from time to time
- Technical expertise in all aspects of the Master Data Management (for PIM), SDLC and PMLC involving requirement analysis, design, development, testing, UAT and product support etc.
- Exposure to different delivery approaches from Waterfall, Scrum and Agile
- Worked with 20+ team members at offshore/onsite and Managing multiple projects as Project and Program Manager
- Guide and work to prepare Proof Of Concept (POC) to demonstrate the feasibility on application and also to demonstrate the team’s readiness to take up new projects and proposals.
- Responsible for technical design, network requirements, infrastructure - server requirements, coordinate the maintenance of the servers.
- Responsible for quality process documents
- Actively coordinated between the Customers and Development Team spread across geographies.
- Adopted pragmatic approach in improvising on solutions and resolving complex business issues
- An effective communicator with strong analytical, technical, leadership, and interpersonal skills
TECHNICAL SKILLS
Technologies: Java/J2EE, SQL, PL/SQL, SOA. Visual Basic, Shell Script, PHP, Perl, CGI, XML, C & Pro C
Middleware: Tibco MessageBroker, Tibco IM, Tibco InConcert, Tibco Repository, Tibco Hawk, RMI & Tuxedo
Databases: Oracle, DB2, MS Access & Lotus Domino R5
Oracle Tools: Oracle Forms, Reports, Designer, Developer, SQL*Loader, SQL*Net, Cognos Impromptu, Oracle Discoverer & DBA
Java & XML Technologies: EJB, Servlets, JSP, Swings, Applets, Spring, Hibernate, Angular JS, Javascript, HTML5, CSS, JDBC, XSL, XSQL, XSD & DTD
Application/Web Servers: WebLogic, WebSphere, Tomcat, JBoss, iPlanet, NES, NAS & JRun
Messaging System: Tibco RV, Tibco EMS, Confidential MQ & JMS
Testing Tools: JUnit, WinRunner
Modelling Notations: Rational RequisitePro, Rational Rose, UML & Clear Quest
Case Tools: Oracle Designer & Rational Rose
Release Engineering: Perforce, ClearCase, VSS, CVS, PVCS & SCCS
Project Management Tools: JIRA, Confluence, Clarity, HPQC, Rally, MS Project & MS Office
Operating Systems: Windows, UNIX, DOS, Linux & AIX
Products: Confidential MDM, Confidential WPC, Confidential WCC, Tibco MDM, i2 TradeMatrix
PROFESSIONAL EXPERIENCE
Confidential, Sunnyvale, CA
Project/Delivery Manager
Responsibilities:
- Engage with business to understand requirements, propose solution alternatives, prepare staffing and release plans
- Conducting project kick off meeting, documenting and communicating project timelines, costs, risks and their mitigation plans, communication plan and escalation matrix
- Managing project progress and prioritizing the features for development
- Dependency resolution, tracking schedule and budget against approved plans and minimizing variances
- Streamlining delivery to minimize gaps between teams, staff planning, identify resource gaps and standardizing deployment process
- Organize review and status meetings with stakeholders and senior managers to communicate overall program status, issues and risks, quality metrics etc., and resolve their concerns through time bound actions
Environment: Java/J2EE, Oracle, SOA
Confidential, RI
Technical Project/Delivery Manager
Responsibilities:
- Engage with CVS business and IT to understand requirements, propose solution alternatives, prepare staffing and release plans and submission of contract
- Conducting project kick off meeting, documenting and communicating project timelines, costs, risks and their mitigation plans, communication plan and escalation matrix
- Managing project progress and prioritizing the features for development. Since it’s retail project the schedules and budget are tight and conformance to quality is important
- Managing development of services, UI and mobile
- Support IT leadership with risk issues and defect resolution and escalations as appropriate
- Dependency resolution, tracking schedule and budget against approved plans and minimizing variances
- Streamlining delivery to minimize gaps between teams, staff planning, identify resource gaps and standardizing deployment process
- Organize review and status meetings with stakeholders and senior managers to communicate overall program status, issues and risks, quality metrics etc., and resolve their concerns through time bound actions
- Leading Production support team for any bugs, testing and fixes
Environment: Java/J2EE, Oracle, SOA, Angular JS
Confidential
IT / Project Manager
Responsibilities:
- Meeting business users in branches across India, gathered user stories and requirements, understand process bottlenecks
- Documenting functioning of centralized and distributed operations team, stories, dependencies and constraints
- Responsible for technical design, network requirements, infrastructure - server requirements
- Coordinated with users, project managers/leads to conformance to development, quality and testing requirements
- Designed the re-engineered IT and business processes flow to reduce Turn Around Time (TAT), least human dependency, automation of processes
- Designed enterprise wide IT Strategy Road Map in alignment with business projections, scalability, agility and reduced operating cost
- I was managing and driving the project and the team
Environment: J2EE, FinnOne, Unix, Oracle Server, SQL Server, SQL, PL/SQL
Confidential
IT / Project Manager
Responsibilities:
- Responsible to track and manage in-house IT projects.
- Coordinated with cross functional IT teams to ensure optimized utilization of systems with minimal downtime
- Weekly meetings with stakeholders and managements. As and when required had meetings with vendors to ensure timely delivery of services
- Reviewed networking and system architecture with respective teams for optimized performance
Environment: Linux Administration, J2EE, Spring, Angular JS, Hibernate, Oracle Server, SQL, PL/SQL
Confidential
Program Manager
Responsibilities:
- I was responsible for successful implementation of multiple projects which were related to implementation of Confidential software products and Product Optimization.
- I was directly managing all project managers for these two accounts
- The projects included assisting clients for:
- Technical support issues
- Optimize System utilization
- System Performance optimization
- Business development
Environment: J2EE, DB2, ISAS, DataStage, CDC, Spring, Angular JS, Hibernate, MQ and Oracle
Confidential roject Manager / Delivery Manager
Responsibilities:
- I was responsible to track and maintain project progress, track of timelines, burn-down charts.
- I was facilitator for daily status update meeting with onsite and off-shore development teams of size 7+ at off-shore and 3 onsite.
- I was facilitator and lead for weekly status update calls with client which included key players from IT teams, configuration management team and system administrators
- By-weekly I had meetings with stake holders
Environment: Confidential DataStage 7.5 and 8.7
Confidential
Global Technical Support Engineer
Responsibilities:
- Assisted in gathering user requirements
- Designed and developed test plans and test cases to test system design and architecture
- Developed / modified automated test scripts for functional and performance testing for the MDM
- Performed installation, compatibility and integration testing of the system
- Contributed in user accepting testing for new client implementations
- As part of QA executed manual test scripts, logged defects and production tickets, created test matrix and test reports
- Evaluated and Analyzed technical specifications and design for optimized performance
- Gathered business requirements and help develop technical specifications
- Evaluated and Developed system maintenance procedures and scripts
- Provided technical support for the MDM for PIM application to global clients
Environment: Java/J2EE, MQ, XML, DB2, MDM, PIM, Oracle, Cygwin & WebSphere
Confidential
Staff Software Developer
Responsibilities:
- As Global Technical Support Engineer provided technical support for the MDM, ‘WebSphere Customer Centre’ and ‘WebSphere Product Centre’, ‘Records Manager’ and ‘Content Manager’ systems to global clients
- Assisted in gathering user requirements for enhancements
- Assisted clients for technical support issues
- Interacted with global clients to collect and document their business requirements for system testing
- Closely worked with the development teams to develop and document test cases to test enhancements
- Developed / modified automated test scripts for functional and performance testing for the MDM product
- Performed installation, compatibility and integration testing of the system
- Analyzed and Troubleshoot the client issues
- Developed system test and maintenance procedures
Confidential
Project Lead / Sr. Developer
Responsibilities:
- Collected business user’s functional requirements and developed logical and physical specifications
- Evaluated the system design and architecture and carried out the gap analysis. Redesigned and developed the ‘File Load’ process in Java
- Designed and developed test plans and test cases to test system design, system changes and architecture
- Designed and Developed database model
- Contributed to user accepting testing and provided Production Support of the system
- Developed Oracle Forms, Stored Procedures and Reports; performed integration of system with Front-end
- Setup development and production environment
Environment: Java/J2EE, Spring, MQ, Oracle Forms 6i, Oracle Reports, SQL, PL/SQL, SQL* Reports, UNIX, Cygwin, Oracle 10g, Apache, PVCS & CVS
Confidential
Technical Specialist / Architect
Responsibilities:
- I was part of Enterprise Architecture team and designed, reviewed and evaluated existing designs. Made architectural design changes for the internal applications
- Worked with development and support teams to evaluate and optimize the system procedures
- Gathered and Documented business user’s requirement at application level and at enterprise level. Developed use cases, logical and technical design of the system
- Designed and developed logical and physical specifications
- Researched and evaluated the technical information for optimized performance with minimal downtime
- Performed impact analysis and impact of change from testing perspective including time, cost and risk
- Designed and developed test plans and test cases and documented them
- Designed the system architecture to achieve the single sign on capability
- Provided Production Support of the applications leading offshore team and coordinating with onsite teams
Environment: Java/J2EE, Spring, MVC, Visual basic, C, Rational RequisitePro, Rational Rose, UML, SiteMinder, MQ, Lotus Notes, SQL, PL/SQL, Unix, DB2, Oracle 9i, ClearCase & CVS
Confidential
Sr. Technical Architect
Responsibilities:
- Performed requirement analysis
- Developed system for scanning fright bar codes through hand scanner in C, Pro C and Tuxedo services
- Performed module and product testing and implemented the system into production
- Provided production support of the application
Environment: C, Pro C, Tuxedo, SQL, PL/SQL, UNIX, AIX, Oracle 8i, DB2 & ClearCase
Confidential
Sr. Technical Architect
Responsibilities:
- Developed java business objects
- Performed the debugging / trouble-shooting of functional and technical errors
- Conducted module testing and bug fixing
Environment: Java Servlets, HTML, Java Script, UML, C, Apache / JServ, SQL, PL/SQL, UNIX, Oracle 8i & SCCS
Confidential
Sr. Technical Architect
Responsibilities:
- Developed new modules using java servlets and oracle functions and performed conversion of modules from XSL/XSQL to java servlet with additional business features
- Coded the enhancements of GUI with more features and flexibility in XSL/XSQL and java Servlets
- Performed code debugging / trouble-shooting and bug fixing for business and technical errors
- Conducted module testing
Environment: Java Servlets, HTML, Java Script, XSL, XSQL, HTML, C, Apache / JServ, PL/SQL, UNIX, Oracle 8i & SCCS
Confidential
Technical Lead
Responsibilities:
- Analyzed Tibco Message Broker Sheet for trade acknowledgments and converted them to java classes. Evaluated performance and design of the system
- Designed and developed business reports and reporting tools in PHP, Perl, SQL, PL/SQL in Unix
- Developed Admin Console ‘Supportal’ using JSP and beans
- Rulebases to Implement Monitoring plan for the Applications using Tibco Hawk
- Served as the Business Analyst to gather, document and analyse the requirements for business reports sub-project. Developed data model, use cases, logical and physical specifications and design
- Gathered and Analyzed requirements to identify test requirements and impact of change from testing perspective including time, cost and risk
- Developed and executed test cases and automated test scripts for functional and performance testing for the system
- Coordination with Global Production Support Team, Traders and Business Users globally for troubleshooting of the various types of technical errors in real time environment
- I was part of UAT team
- Evaluated, developed and documented system maintenance procedures and scripts
- Mentored and Lead the Off Shore Production Support Team of size 10+
Environment: J2EE, EJBs, Java Beans, JSP, HTML, XML, Tibco Message Broker, Tibco InConcert, Tibco Hawk, Tibco RV, WebLogic, SQL, PL/SQL, SQL*Loader, JBuilder, JMeter, Unix, Oracle 8i, Perl, PHP, CGI & CVS.
Confidential
Tech Lead / Developer
Responsibilities:
- Worked as Team Lead and coordinated with onsite business users
- Developed:
- Insurance client specific Tibco MessageBroker sheets for data transformations and database updations
- Custom Function, Dictionary mappings, Reading attributes from Database in Tibco MessageBroker
- Pilot module in Swing to display and to control the status of various running java adapters
- Entity and Session beans
- Test cases and tested the application performance (HTTP Server and requests) using Apache JMeter
- Created business flows in Integration Manager and Created the rules to Implement Monitoring using Tibco Hawk
- Defined the Tibco Subject based Naming Standards and multicast address for the messaging infrastructure
- Performed the coding of JSP / Java Beans and made it Netscape compatible
- XML message validated, parsed and used TibrvMsg classes to convert to RV Tree (using XML, XSL for data exchange and for data validation)
Environment: Tibco MessageBroker, Tibco InConcert, Tibco Hawk, Tibco Integration Manager, J2EE, Java, Swing, JSP, HTML, XML, iPlanet, Java Beans, Log4j, Oracle 8i, JBuilder, Windows NT, Unix, PVCS & VSS
Confidential
Tech Lead / Developer
Responsibilities:
- Created GUI with coding of Java Server Pages and Java Beans
- Coded database triggers with business logic
- Developed and executed unit test cases
Environment: Java, JSP, Java Script, Java Beans, Oracle 8i, SQL, PL/SQL, iPlanet Web Server & VSS
Confidential
Tech Lead / Developer
Responsibilities:
- Efficaciously worked towards the development of:
- Web based application with GUI connecting to Lotus Dominos database. The GUI was made to collect user inputs and display various documents and publishing files to the internet
- Pilot module of the GUI with Domino Designer
- Coding of JSPs and Java Beans with connectivity to Lotus Domino R5 database using Lotus Domino Designer
Environment: Java, JSP, HTML, Java Beans, Lotus Domino R5, Lotus Domino Designer, iPlanet Web Server & PVCS
Confidential
Tech Lead
Responsibilities:
- Led a team of off - shore developers and performed real-time bug fixing
- Developed modules for the intranet web site using JSP, Java Beans and Servlets to send daily mails in HTML
- Developed Employee details module in JSP and Java Beans
- Performed in enhancement of the functionality and modified HTML pages for IE and Netscape compatibility
- Involved in application performance testing using Web App. Stress Tool
Environment: Java, JSP, HTML, Java Beans, SQL, PL/SQL, Oracle 8i, Unix, Netscape Enterprise Server and Netscape Application Server.
Confidential
Web Application developer
Responsibilities:
- Developed some pilot modules for Order Management System as well as ‘Customer Order’ module where customer can place orders using JSP, Java Beans & SQL
- Created GUI with JSP and Java Beans. Also performed enhancement of the functionality of the java beans and JSP pages
- Implemented Internationalization of the UI using Resource Bundles
- Worked extensively in HTML and made the whole product compatible to IE and Netscape
- Prepared and executed Unit test cases, also involved in module testing and product testing
Environment: Java, JSP, HTML, SCM (Supply Chain Management), Java Beans, SQL, Oracle 8i, Cygwin, JBuilder, JRun, RCP APIs & ClearCase.