QUALIFICATIONS PROFILE

Highly motivated, versatile and result driven professional seeking a network administrator position that offers opportunities for self-improvement and professional growth. I have over 25 years of IT experience. I have been a computer contractor for most of my career and I have held contracts for pharmaceutical companies: Astra, Merk, Rohm and Hass, Glasxo SmithKline and Independence Blue Cross. Projects consisted of desktops, laptops, hardware, software, printers and network configurations. Demonstrated exceptional ability to diagnose data communication problems with wired and networks as well as to assess the impact of new voice and data applications on network performance using specialized tools, test equipment and software utilities. Possess outstanding interpersonal skills, complemented with expertise in establishing productive relationship with individuals of diverse cultures and organizational backgrounds. Display keen attention to detail and proven ability to multitask in fast-paced multi-platform environments with dedication to operational excellence. I currently work for Geek Squad and my duties consist of but not limited to: laptop, desktop, hardware and software support, smart phones, tablets and home theater equipment testing.

SUMMARY OF EXPERIENCE

• Optimized operational efficiency by expertly installing and maintaining more than 100 servers of the company
• Demonstrated proficiency in utilizing VMware, Cisco routers and switches, HP switches, Microsoft Active Directory, DNS, Exchange Server, Windows XP, Windows 7, 8,Windows Server 2003, Windows Server 2008, Mimecast email archive, Symantec Backup Exec, and InMage Disaster Recovery. Provided expert oversight to servers and network communications for multiple sites. Drove all efforts to sustain the system uptime to more than 99
• Played a vital role in maintaining servers, emails, printers, and network communications for multiple businesses throughout. Meticulously evaluated network data to determine network usage, disk space availability, or server function. Configured and defined parameters for installation or testing of local area network LAN , wide area network WAN , hubs, routers, switches, controllers, multiplexers, or related networking equipment. Led the evaluation of LAN or WAN performance data to ensure sufficient availability or speed as well as to identify network problems. Determined the causes of networking problems and utilized diagnostic testing software and equipment to troubleshoot various technical problems under time constraints. Implementation and Configuration of Routing protocol such as RIP, EIGRP, OSPF, BGP, IS-IS. Implementation of Network Security using Private VLANs, RACLs, VACLs and Firewall Cisco ASA 55xx. Securing traffic using IPSec over GRE, Cisco site-to-site VPN, Radius and Tacacs servers. Hands-on experience with Cisco Routers, Multi Layer Switching configurations and troubleshooting such as Cisco Routers 2600, 2800, 3600, 3700, 7200, Catalyst 2900, 3550, 3560. Implementation of WAN technologies: HDLC, PPP, Frame-Relay, SONET, ISDN, MPLS VPNs. Working knowledge of network protocols: TCP/IP, DNS, FTP, TFTP, SNMP, TELNET, SSH, AAA. Wireless Access Point Configuration and Installation. Visio 2007, VMware, MS office 2003/2007/2010, Wireshark. Configuration of Music On Hold MOH Resources and Trans-coder Resources. Configuration of CISCO gateways such as 2800, 2600. Network administrator for Windows 2000, Exchange 2000 Server. Network administrator for Active Directory for Windows 2000. PBX administrator

Confidential

Geek Squad

• Responsible for checking in clients computers, tablets, Smart phones, printers and
• home theater equipment. I also trouble shoot, configure and install computer software
• programs. Install anti virus software, Ms Office 365/home and business/Windows 8
• I also provide client education on how to use their technology equipment and software programs.

Confidential

Field technician

Dispatched to client's home's or office's performing network installations, desktop installations, hardware, software installations and virus removal and laptop repairs.

Confidential

Project manager

• Imaged and configured over 600 desktop and laptop computers
• Migrated Email from Outlook 2003 to Outlook 2007 and User Data
• Applied New Security Patches
• Configured User for VPN secured connection

Confidential

Cisco Technician

As part of the Cisco development team we were responsible for:

1 Uninstalling old Cisco switches, router, cabling and also removing old PBX phone systems, 2 Configuration of the new Cisco IOS routers 2811 , switches 3560 and Cisco VOIP phone systems and 3 Installing and wiring new Cisco router, switches, phones and the music on hold paging systems. Installed and configured wireless barcode reader to work with the Cisco routers. The barcode readers are used by the employees for inventory of all products in stock.

Confidential

Project manager- Network administrator

• 1. • Uninstalled old UNIX servers and hardware
     • Uninstalled all network cabling
     • Installed and configured new IBM x225 servers
     • Installed new hardware
     • Installed and configured Local area network

Confidential

Project manager - network administrator

• 1. • Install and configured windows 2000 severs
     • Install and configured windows XP workstation
     • Installed and configured network topology

Confidential

• Network administrator for Windows 2000, Exchange 2000 Server.
• LAN WAN security using Watch Guard firebox 1000.
• Network administrator for Active Directory for Windows 2000.
• Network analyst, systems design and methodology.
• PBX administrator
• Maintained orders for office supplies and computer equipment for competitive pricing
• Installed and configured XP workstations
• Set up training classes for employees
• Managed and supported 150 end user
• Citrix and VPN administrator
• ISO 9001 certification for disaster recovery
• Created disaster recovery documentation for the IS department

Confidential

Computer Instructor

• 1. • A instructor
     • Teacher assistant for the MCSE Windows 2000 core training class
     • Teacher assistant for Microsoft Office 2003

Confidential

Computer consultant

As part of a team of 16 technicians our responsibility were to work on help desk tickets that where assign to us by management. In the morning management would log into the helpdesk data base to see what problems users are having. Installed and configured Compaq pcs, laptops, all dell pcs, HP printers, scanners, hard drives, SCSI devices, warranty replacement on Compaq pcs and laptops, break fix, ghosting NT 4.0 images on ps and laptops, RAS configurations, mapping network drives, NT administration, LAN/WAN connectivity

Independence Blue Cross:

• Responsible for providing hardware and software support, provided onsite support
• for Compaq computers, and laptops. Installed and configured hardware and software
• Installed and configured HP printers and connected it them to the networking, password rest, and desktop administration