Confidential

FTE:

Project Manager

• As a member of the Production Project Management Team, I currently manage a 3M Book of Business for a major Fortune 500 client. This includes communicating with the client to confirm project deliveries project analysis for project scoping and quoting using Microsoft Project 2013 ensuring cross functional team members have completed their project deliverables providing weekly status reports participating in the weekly Scrum meetings with international team members monitoring project profit margins to ensure proper implementation prepare monthly product line analysis to identify risk management strategies. Project team members are based in the United States, Ireland, Brazil, and Germany.
• Additional relevant projects included:
• v Preparing information for prospect clients Request for Proposal RFP
• v Performing the duties of ScrumMaster for new mobile device LQA projects
• v Defining and implementing Agile project methodology to standardize communication between teams
• v Participating in Quarterly Business Review QBR with client to improve and monitor and improve Key Performance Indicators KPI's
• v Researched and implemented SAS70 project security measures and audit milestones

Environments Used:

v Microsoft Windows Chromebook Microsoft Office Suite 2010 Word, Excel, PowerPoint, Outlook Access Project 2013 Adobe Acrobat Skype

Confidential

Confidential

Contract:

Project Manager

QA Lead

• As a member of the management team, I was responsible for new client acquisition and project quoting. This included creating and maintaining the project schedule using Microsoft Project 2007 developing and managing the project budget identifying and managing project issues using JIRA led international team to review and verify project content against requirements managing the project resources reporting project progress to project sponsors and management, and managing project change requests.
• Additional relevant projects included:
• v Performed product verification on e-Learning Courses
• v Developed educational curriculums to assist Software Test Engineers obtain the Certified Software Test Engineer CSTE certification
• v Performed functions as a JIRA Administrator

Environments Used:

v Microsoft Windows Macintosh Microsoft Office Suite 2010 Word, Excel, PowerPoint, Outlook Access Project 2010 Adobe Acrobat Skype

Confidential

Confidential

FTE:

Computer Support Technician

As a member of the Support Team, I was responsible for all a client's IT needs. This included server setup and configuration monitored network security using hardware and software solutions performed PC setup and troubleshooting hardware/software issues provide 24/7 support to fulfill terms of customer-specific SLA requirements

Environments Used:

v Microsoft Windows Microsoft Server 2008 Microsoft Exchange Server 2007 Microsoft Office Suite 2007 Word, Excel, PowerPoint, Outlook Adobe Acrobat Skype

Confidential

Confidential

FTE:

Quality Assurance

Lead

As a leader of the Quality Assurance Team, I performed onsite support for Hewlett-Packard to verify content and accuracy for the online HP Cartridge Store. This included working with Hewlett-Packard to determine project scope identifying process for verifying website content developing a report matrix for reporting results and preparing final results report for management.

Environments Used:

v Microsoft Windows Macintosh Microsoft Office XP Word, Excel, PowerPoint, Outlook Access Adobe Acrobat RealPlayer Microsoft Media Player

FTE:

Quality Assurance

Technician

Confidential As a member of the Quality Assurance Team, I performed test management for educational software developed by a major broadcast/entertainment company. This included test planning test case creation test execution defect reporting and regression Scrum participation to address project issues video player testing and troubleshooting and ensure functionality of educational courses.

Environments Used:

v Microsoft Windows Macintosh Microsoft Office XP Word, Excel, PowerPoint, Outlook Access Adobe Acrobat RealPlayer Microsoft Media Player

Confidential

Confidential

FTE:

Software Test Lead

• As a member of the QA Management team, I led a 20-member testing team on-site at Hewlett-Packard. This included participating in the test planning meetings developed and maintained on-site test lab configuration and equipment coordinate resource management and work distribution performed software validation and acceptance testing delivered thorough QA testing reports to help determine areas of testing focus oversaw localization testing of web-based user interface monitored progress of testing efforts to ensure deadlines were met.
• Additional relevant projects included:
• v Led test team for testing, localization, and certifying Hewlett-Packard printer software met Section 508 Accessibility Standard for visual disabled users.
• v Developed educational curriculums to assist Software Test Engineers obtain the Certified Software Test Engineer CSTE certification.

Environments Used:

v Microsoft Windows Microsoft Office Suite XP Word, Excel, PowerPoint, Outlook Access Adobe Acrobat RealPlayer

Confidential

Confidential

FTE:

SAP Data Warehouse Developer

As a member of the SAP Development Team, I was responsible for creating report Data Cubes for the SAP SD and HR modules. This included defining report needs with international departments research company information to efficiently produce the needed information troubleshooting report queries to ensure correct information is presented on call, emergency contact for SAP system errors using Crystal Reports to validate and present data in user-friendly formats and presenting final deliverable to management.

Environments Used:

v Microsoft Windows Microsoft Office 2000 Word, Excel, PowerPoint, Outlook Access SAP R/3 Enterprise Edition 4.6 C Crystal Reports VPN Remote Desktop