SUMMARY

• IC Agile Certified Scrum Master with a keen understanding of agile methodologies, cross team collaboration and evaluation of programs.
• Manages large enterprise software development projects that meet demanding time restraints and exceeds all expectations.
• Successfully transitions scrum teams to fully self - organized and self-managed teams.
• Planned, launched, and managed several diverse cross functional services, and developed, managed, and motivated highly effective teams.
• Corporate and Client facing agile minded leader with the ability to work with cross functional senior leadership, diverse cultures with differing priorities and coordinate resolutions that add value to all parties involved.

AREAS OF EXPERTISE

• Agile Methodologies
• Scrum Framework
• SAFE DevOps
• Project/ Program Management
• Strategic Planning
• Client Relationship Management
• Inclusion & Diversity
• Change Management
• Workforce Development
• Employee Relations

TECHNICAL SKILLS

• Azure DevOps, Jira, Microsoft Office Suite, Microsoft Outlook, Tableau, Microsoft Excel, Access, SharePoint, WordPress, Sitecore, QuickBooks
• Adobe Acrobat Suites, Adobe Premiere, InDesign, Mailchimp, Hootsuite, G-suite, Asana, Slack, Canva, Google Ad word
• Adobe Marketing Cloud, Google Analytics, SEO, Google Hangout, join.me, Skype, Adobe Connect, Visio, Photoshop, Dreamweaver

PROFESSIONAL EXPERIENCE

Confidential

IC Agile Scrum Master

Responsibilities:

• Serves as a corporate scrum master managing two dynamic Azure DevOps scrum teams for AFS IT corporate functions.
• Transitioned three scrum teams to a fully self-organized, self-managed team that delivers completed work within a time-boxed iteration.
• Oversees and coaches 18 technical professionals on the agile/scrum process.
• Developed and facilitates cross functional team collaboration calls with over 60 employees which improved communication amongst the four DevOps technical teams by 98% over a 2-month span.
• Mitigates all risks and issues "real-time", executing resolutions on demand.
• Possesses excellent interpersonal skills and ability to work with diverse teams with diverse personalities, during high pressure scenarios, within extremely tight deadlines.
• Manages and facilitates Azure agile ceremonies, being held accountable for deliverables, reporting status and coaching teams.
• Develops agile presentations and mentorship opportunities which lead to team efficiencies when members complete tasks.
• Demonstrates awareness of Agile technology practices (e.g., Test Driven Development, Continuous Integration).
• Demonstrates ability to analyze project issues and challenges and proactively define alternatives.
• Uses Azure DevOps and Jira Align boards to provide visibility to status, metrics, predictability, throughput, quality, impediments, and dependencies.
• Presented as the first representative for AFS Agile Know and Grow on “Growth vs. Fixed Mindset” which had over 400 participants tuned in.
• Leads a collaborative environment that empowers and encourages the team with servant leadership.

Confidential

Project Manager/Scrum Master

Responsibilities:

• Partnered with various clients such as the Department of Labor (DOL) Office of Disability and Employment Program (ODEP), and Ethos Strategic Consulting to implement strategic planning, change/ project management and establish stakeholder engagement opportunities.
• Developed standard operating procedures (SOPs) protocol for contract functions, which included scheduling, budgeting and accounting, and resource management for employee relations.
• Worked with and coached four scrum masters on accessibility projects for the DOL.
• Led the logistics, registration, contract negotiations, and agenda development for numerous industry meetings including the 2019 Partnership on Employment and Accessible Technology (PEAT) think tank meeting, which hosted over 50 disability industry leaders from fortune 500 corporations such as Microsoft, Google, Facebook, Verizon, Confidential, Amazon and etc.
• Cultivated diverse and inclusive relationships with top tier universities, corporations and nonprofit organizations and develop partnerships to enhance the mission of the Teach Access and DOL collaboration, an initiative under the contract.

Confidential

Agile Project Manager

Responsibilities:

• Oversaw the technical delivery of a competitive grant totaling $180,000,000 in H-1B funding to 24 grantees. Defined technical assistance strategies in close partnership with Department of Labor (DOL) program leaders and worked extensively with colleagues to achieve critical roll- out milestones, emergent request, and strategic annual and quarterly program work plans.
• Authored the 2017 TA Effectiveness Report which was later implemented by the DOL as the model for growing TA effectiveness processes for the Employment and Training Administration (ETA). Report propelled the technical assistance strategies for two competitive grants totaling over $260 million.
• Successfully led the full transition, integration and management of the “Community of Practice” for the DOL’s WorkforcGPS site. Developed compelling content that drove on-line community to over 1,200 subscribers within the first four months of the transition.
• Facilitated successful subject matter expert (SME) webinars specializing in employee engagement, partnerships and outreach and recruitment with an average of 125 participants per webinar.
• Lead a cross functional team of analyst, SME, coaches and performance consultants and ensured grant contract was documented appropriately to mitigate risk; reviewed, edited, and approved all team deliverables for high quality and timely submission in an Agile environment.
• Arranged, planned and developed guidance, compelling marketing and promotional materials to aid to the H-1B Ready to Work National Convening which honored grantees. Developed workshops and facilitated in person and virtual meetings for over 100 participants.
• Honored for presenting job development and college preparation advice to under privileged youth and foster youth at the U.S DOL Division of Youth Services, White House mentees program workshop.

Confidential

Senior Consultant - Environmental Specialist

Responsibilities:

• Used technical background to support government clients, environmental management systems (EMS), environmental compliance, radiation, and environmental due diligence audit to craft and execute their programmatic plans.
• Led in person and online training, developed compliance reference documents and training scripts to thousands of government employees, engineers and specialists.
• Conducted environmental policy research and analysis, tracked client progress against performing metrics, presented program management plans, training, and compliance guidance materials and facilitated stakeholder workgroups.
• Saved FAA client over $800,000 in regulations and fines with the development of data analysis, comprehensive evaluations and WIT report.

Confidential

Project Manager/ Executive Director

Responsibilities:

• Developed project management skills while leading the operations of a small business enterprise which was comprised of an accounting/tax and auditing firm, three-day care centers and an elementary school.
• Produced and lead the training of the business enterprise operating procedures
• Managed marketing and communications efforts, which included creating new websites for the organizations, organizing partnerships with local business for sponsored event nights and creating a business to business collaboration with local businesses.
• Built strategic relationships with staff, partners, and customers to enhance the working environment and customer satisfaction.
• Stayed updated on latest accounting/ tax trends and business operations news and education updates.
• Managed the social media and website content management utilizing tools such as Google Analytics, SEO, Visio, Mailchimp, Hootsuite, Adobe Marketing Cloud, WordPress, and Microsoft Office Suites.

Confidential

Outreach Consultant

Responsibilities:

• Selected through a competitive internship application process to work with the Confidential under the Radiation Exposure Compensation Act ( Confidential ) a program that trained and employed Native American college students to perform field work helping Native communities gain access to compensation.
• Presented informational presentations in classes and conferences.
• Arranged for and assisted Confidential victims in receiving medical tests and evaluation screenings.