Summary

• 15 Years of ICT experience in practice, program and project management, tech pre-sales, and solution delivery roles. I have diverse experience working for Public Sector and industries such as Electric Power Generation and Utility, Engineering, ICT Solution, ICT Consultancy Services and System Integration companies.
• Vast experience in managing large complex Programs and Projects with cross function participating teams.
• Strong background in ICT Infrastructure Solution Design, Implementation, Management, and full scale ICT strategic planning. Good practical knowledge of PM, Agile PM, P3O, TOGAF, Six Sigma and ITIL.
• Managed Programs and Projects such as: Data-centers, VCE Cloud platform, Virtualization Solution, Software development, Network Infrastructure Active/Passive Inside/Outside plant, System Infrastructure, Information Security, ERP, CRM, Content Management, Material Management, Project Management, Messaging, DB Management Systems etc.

Professional Experience

Confidential

Agile Project Management, Scheduling, and Center of Excellence

• Working on Healthcare.gov program Obama Care for the Department of Health and Human Services DHHS / Centers of Medicare and Medicaid Services CMS .
• Providing System Integration Services on Affordable Care Act ACA Testing Marketplace.
• Integrating Scheduling across Multiple Vendors CGI, Accenture, CACI, HP, QSSI, QuTech, Opera, Noblis, WellPoint, NGS etc. .
• Serving as an integral member of the QSSI Inc. Program Management Office PMO on OBAMA healthcare.gov program System Integration.
• Maintenance and Review of Integrated Master Schedule IMS and for various other projects.
• Generate and maintain the critical path networks and logic. Control and track changes to the schedule baseline
• Determine risk with tasks within the project schedule critical path network

Integration of Centers for Medicare Medicaid Services CMS Healthcare.gov program includes the following sub-program and projects:

• Federally Facilitated Marketplace
• Data Services Hub
• Multidimensional Insurance Data Analytics System
• Healthcare Integrated General Ledger Accounting System
• Health Insurance Oversight System
• Health insurance Portability and Accountability
• Enterprise Identity Management
• Small Business Health Options Program
• Work with project managers to develop detailed schedules and assist the project managers in keeping those schedules current
• Analyze schedules, identify and make recommendations to ensure completeness while minimizing risks and promoting processes to help ensure schedule viability and usefulness to the customer, including discovery and tracking of critical paths for decision-making
• Forecast performance and perform risk analysis of schedules, and provide management with an understanding of the current schedule, risks, opportunities, and recommended actions to ensure future performance
• Directing technical strategy, design, construction and maintenance to deliver on Microsoft Project Server 2010 Solution.
• Facilitating Scrum events as requested or needed, Report on daily scrums and on each sprint to higher management. Ensure all stakeholders' stay engaged and committed for the review iterations.
• Interfacing with functional heads. Provide coordination, communication and strategic solution between program and Project teams.

Confidential

Project Manager, PMO Officer and P3O Analyst,

• Led the definition, design, implementation, and governance of the information technology architecture strategy.
• Provided support for large complex solutions multiple product/service or strategic accounts including custom solutions and the inclusion of non-standard product/service components.
• Develop highly technical custom solutions to meet customer requirements beyond standard product offerings.
• Meet with customers to discuss requirements, present solutions, and participate in negotiating terms.
• Managed large multi-vendor and multiple sub-contractor teams.
• Oversee deployment of P3O framework in Telecom System Business Unit, Analyzed and reported on GAPS to top management.
• Developed and managed SharePoint document repository for PMO.
• Worked for Saudi Telecom Company STC HR Restructuring program with Aon Hewitt and Booze Allan Program teams.
• Worked with Accenture in a joint bid for a large Virtual Labor Market Program Proposal.
• Worked with PM Partner consulting team for the development and deployment of P3O PMO framework .
• Provided Guidance and Support to Project Managers to align projects with P3O framework. Prepared Stage gate and Phase gate checklist compliance reports.
• Performed duties as Solution Architect and PMO Officer for a Department of Defense DoD C4I Program Approx: US 1.6 Billion to develop and upgrade ICT infrastructure with Multiple Data Centers and country wide connectivity.
• Lead the specification of current and desired state architecture, identification of gaps to desired state, formulation of approaches to resolve gaps, definition of architecture governing principles, and design of IT architecture blueprints to advance and simplify the business systems landscape.
• Leading Enterprise Architecture team, in business process design, re-engineering and implementation of architecture strategy
• Used Agile techniques for the customization and development applications for Service Desk, Enterprise Content Management, Procurement, Warehousing, Repair, Maintenance etc.
• Managed VCE 700 Cloud platform deployment at DC DR sites.

Confidential

• Direct PMO and Lead Project Management Office, Project Manager and EPM Consultant
• Provided Project Management Consultancy services to several clients in building PM Offices.
• Visualized and drafted PMO policy, Procedures and PM Methodology.
• Ensured alignment of PMO to achieve strategic goals through prioritization of programs and projects.
• Ensured standardization was maintained as per PMO framework through periodic monitoring of Project progress and risk.
• Understood business challenges and translating them into requirements/solutions.
• Worked across business/technology teams to ensure alignment between business solution definition and systems architecture for the organization.
• Delivery of solutions and related components: interfaces, conversions, Hardware/Software.
• Managed strategic Large and complex projects. Network, Security, Systems, ERP and Software Development .
• Prominent work was with RSNF, a large C4I IV V. The Program was for a complete ICT infrastructure upgrade with multiple Datacenters with 47 sites across the country.
• Responsible for the architecture during the lifecycle of the projects and program, ensured it aligned with standards and polices.
• Upgrade of business application. System infrastructure, Oracle ERP, Material Management, Financial, Document Management, CA Help desk, Information Security and PKI etc.
• Upgrade of Telecommunications. AVAYA upgrade, Call recording, APS upgrade etc
• Ensured successful testing of the components and integration of the technologies.

Confidential

• Quality Team Leader, Project Manager and EPM Consultant
• Visualized and developed Quality Policy Plan. Team Lead for Quality Assurance and control.
• Developed Quality Assurance and Control frame work and related documentation.
• Prepare test cases perform Integration, functional testing and UAT.
• Ensured all programs and projects within PMO were on track with the approved baseline.
• Weekly Reporting to PMO Director on PMIS, Quality control and Customer Satisfaction activities.
• Participated in developing Program management office PMO Procedures, Processes, Framework and related document templates.
• Coordinated and ensured compliance by the Program and Project Managers EPM-Document Repository as per PMO standard and policy.
• Deployed and Management Microsoft EPM 2003 / 2007 solution for Oger System and several other clients.
• Prepared course material and conducted Orientation/ Awareness sessions for new Oger Systems employees on Quality, EPM PMO framework.
• Pre-Sales Post Sales Consultancy for Microsoft EPM Solution projects.
• Managed Several System, Network and Cabling Infrastructure projects.
• Represented PMO in Vendor partnership audits. Cisco, Microsoft etc

Confidential

Consultant, IT Support and Operations Management

• Managed Operations and User support services to Power Plants, Customer Services Department and Billing Departments in Al Kharj region.
• Managed System and Network upgrade project in Al Kharj region with a team of 15 engineers.
• Coordinated with Main frame, Systems Management, Network, and System Security departments for extension development of new site office for Al Kharj region.
• Recommended several changes to Systems and System Security departments for process improvement.
• Proposed, Presented and Implemented new strategies for user support.
• ERP suggestions for change analysis and modifications.
• Represented Regional HQ for developing strategies for user support and up gradation of system and network Kingdom wide.

Confidential

Project Manager Technical

• Managed Software design and development VB and , .Net used waterfall techniques in the development of application
• Lead and manage a team of developers, system administrator and database administrators for SRC CRC projects.
• Developed data transfer procedures and Backup strategy for SRC project.
• Proposed, Designed and implemented Form Tracking and verification software and System.
• Prepared technical documents for SRC CRC. Reported weekly and monthly to the top management.
• Hired trained a team of Assistant Managers and System Engineers for SRC Program.
• Coordinated with Provincial regional registration offices and developed data verification process.
• Developed Swift Registration Centers for the central Region Islamabad PHQ

Confidential

Technical Team Leader

• Team Leader for System Infrastructure. Managed an environment of more than 500 client on windows 2000 / NT by creating group policies.
• Anticipate possible bottlenecks and proposed solutions to complex issues.
• Installed and Configured Active directory, DNS, DHCP on windows 2000 domain controllers, backup servers and database Servers SQL 7.0 / 2000 .
• Developed data transfer procedures to the DATAWARE HOUSE using CYGWIN.
• Ensured Implementation of Security policies and regular review.
• Developed schedule for periodic tape backups of system database servers.
• Coordinated with Scanning department for data Acquisition and data transfer.
• Administered Quality Control software application and data acquisition team.

Confidential

Technical Team Leader

• Managed a 30 member Network, Systems and Database administrators team for DCVF project 24X7.
• Managed LAN environment of 450 users with windows 98 / Windows NT workstations and Windows NT servers.
• Upgraded, configured and managed servers Hardware: Intel ISP 250, Sl 4503 servers and Hp Lc 2000 on windows 2000.
• Configured DHCP: Scope, time server, IP range etc and DNS: Subnets etc.
• Configured group polices, created OU's for better management.
• Managed recovery of failed servers , FSMO role transfers, Syslog server etc
• Coordinated with Software developers in troubleshooting and development of software applications required for the DCVF project.
• User support and troubleshooting for a LAN environment of more than 160 users.

Confidential

Network design and implementation.

• Designed, Implemented and Management network with Cisco 2500, 2600 and Dlink routers in four cities.
• Designed a Virtual Private Network for a voice-paging.
• Configuration of OSPF and BGP protocols.
• Implemented Banner, Access Lists and route filters.
• Management of Voice servers.
• Coordinated with PTCL and PBC engineers for network deployment.
• Managed domain controller on Windows NT.
• Created and Implemented domain user policies.