Business Analysis Resume Profile
Summary of Professional Qualification
- With 20 yrs in IT, I bring 10 years experience in project management and 10 years of technical experience to bear on the tasks at hand. This experience has led me to a measured, practical approach to project management.
- With strong leadership, communications, and influencing skills, I will always find a way to get the job done.
- Over the past 20yrs, I have had success in many industries: Financial, Banking, Health Care, ERP, HR, Customer Facing and Internal Web Solutions and Regulated Environments.
- I have a comprehensive understanding of the SDLC and common development methodologies reinforced with strong experience in business analysis, architecture, software development best practices.
Project Management:
Resource Management Risk Management Stakeholder Communication Status Reporting Offshore Teams Issues Resolution Comprehensive knowledge of SDLC including CMM level 2 and level 3 Waterfall and RAD Methodologies Scope Management Estimating Various PM/Planning Tools MS Office
Employment History
Confidential
Project Manager/Business Analysis
- Working with a start-up company was a exciting opportunity for me to leverage the diverse range of skills and experience. A former work colleague was starting up his own consultancy company and hired me to provide technical and BA support.
- Involved in initial sales calls and onsite customer meetings, often working with senior Management/Stakeholders from the client side
- Gathered initial Requirements with clients allowing us to develop Proposal Documents, SOW, bids etc. This involved quickly getting up to speed on the needs of the clients using a mixture of :JAD sessions/ phone interviews, Process modeling, UML, Data modeling, CRUD analysis, technical/non-functional requirements review
- Strong input into estimating/planning and costing process. Some of the Proposals were fixed price bids, so it was critical that my estimates left room for a profit Leveraged technical background and PM planning strategies .
Confidential
Migration Project Manager
- Ran data center migration activities from Horsham, PA to AZ data center. Ran systems administration team providing Tier II and Tier III support for enterprise communication systems including: email, SMTP, instant messaging, Blackberry, Faxcom, TeamRoom, and QuickPlace 12,000 seats .
- Daily and weekly Status reporting to Senior Management
- Day to day coordination of efforts across various IT departments
- Communications with Stake holders and Senior Management
- Assisted in various Domino administration activities as needed.
Tools: MS Project
Confidential
Project Manager
- Managed a team of four in the build and maintenance of large, highly visible, business critical 50M a year revenues Customer Facing web site Customer World Online . Oversaw projects ranging from 75k-250k.
- Ran multiple projects in a high visibility environment.
- Day to day running of projects, budgets, planning, status reporting etc.
- Communications with Stake holders and Senior Management
- Brought in various SDLC Best Practices
- Built bridges between IT department s and business unit owners
- Tools: MS Project, WebTrends Analytics, Exposed to Primivara
- The Vanguard Group, Wayne, PA 09/06 to 06/07
Led a team which supported the enterprise mail systems. Ran a number of projects to perform upgrades, improve infrastructure roll out new features etc.
Confidential
Technical Lead, and PM, Intranet Services Group,
- 2002-2006: Moved into Project Management leading a team of between five and eight contract staff including offshore developers Provided project management for three major development cycles per year
- Ran multiple concurrent projects in a high visibility high stress environment with budgets of up to 400k per project.
- Interfaced with PMO.
- Day to day running of projects, budgets, status reports.
- Generated the following documentation: SOW, Functional Specifications, Implementation Plans and assorted technical documentation.
- Coordinated unit, system, user acceptance, and penetration testing.
- Tools: MS Project, Clarity, CVS, ANT
- 2000 to 2002: Acted as Team Lead to a group implementing human resources related, web applications e.g. Job Posting, Applicant Tracking System, and Corporate Reference etc.
Confidential
Senior Analyst/Programmer -
- Acted as technical lead and technical sales support for the organization.
- Designed a number of web based applications including ERP integrations
Confidential
Senior Application Developer - Developed web based workflow applications. Brought Quality background to bear, to help improve working practices.
Confidential
Systems Integration Engineer - Working in both analysis and development roles, part of a team that developed a number of document imaging/managements software solutions with a range of technologies.
Confidential
Change Management Coordinator - Responsible for formal review sessions to 'build quality in' to all system changes for SBK R D systems. Helped educate staff in Quality initiatives. Helped build checklists to improve quaility and involved in code reviews and root cause analysis of issues.
