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Project Manager And Project Coordinator Resume

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Deerfield Beach, FloridA

SUMMARY:

Technical and business savvy individual with work experience in technology and commercial low voltage wiring. Experience includes Project Management, Project Coordination, Team Leadership, Rollout Planning, Technical Sales & Marketing, Technical Support & Help Desk, as well as hands on installation and service for all types of Audio/Video, low voltage, network, PC, and Point of Sale (POS) products and systems. I am currently available for remote employment on a full time, part - time, or contract basis.

TECHNICAL SKILLS:

Software: Installation, setup, and hands on experience with Windows, Excel, Outlook, MS Office SuiteWord, Adobe products, Lightroom, Firefox, POS Software, and dozens of additional programs.

Hardware: All types of Audio and Video components and systems, PC’s and POS Systems, networks, cable management, rack systems, routers, access points, DVR’s, printers, cameras, and scanners.

Cabling: CAT6, CAT5e, coax, twisted pair, analog, telephone, wiring closets, rack systemsspeaker and audio wiring, component cables, and HDMI.

PROFESSIONAL HIGHLIGHTS:

Confidential, Deerfield Beach, Florida

Project Manager and Project Coordinator

Responsibilities:

  • Maintain strict focus on risk, develop fall back plans, and identify opportunities for improvement on projects.
  • Manage the installation of POS systems, including back office (BOH), kitchen video systems (KVS), drive-thru, menu boards, and networks at thousands of quick-service restaurants (QSR).
  • Project Manage software upgrades, memory and chip set upgrades, coordinated onsite engineering level changes to POS system boards, and network upgrades at thousands of locations throughout North and Central America.
  • Project Coordinator for commercial A/V systems installations including low voltage cabling in hundreds of restaurants and retail locations.
  • Perform Windows software upgrades and network infrastructure upgrades for hundreds of users at a large multi-facility law firm.
  • Install complete Video Wall matrix systems in several restaurants.
  • Schedule technicians for service calls for A/V systems, low voltage cabling, networks, and POS systems.
  • Permitting of jobs from application through inspections and sign offs.
  • Technical Installer and Cable Tech. Hands-on licensed Technician for PC, A/V, network, wiring, and POS systems. Work with employees and contractors on site to complete all types of installations and field service calls.
  • Review blue prints and engineering drawings.
  • Install PC and POS systems, cable entire buildings including wiring closets in multistory high-rise offices.
  • Install complete audio and video systems including video walls and digital signage.
  • Run service calls for all types of PC, POS, network, access points, routers, or audio/video products.

Confidential, Boca Raton & Miami, Florida

POS Project Manager

Responsibilities:

  • Responsible for LAN based POS terminals for Confidential
  • Involved in every aspect of this project from product conception to successful nationwide deployment of thousands of systems.
  • Accountable for systems assurance, system installation, manager training, problem tracking and reporting, program updates, planning and scheduling of nationwide rollout.
  • Conducted software testing, wrote technical bulletins, edited user manuals, and made sales calls to franchisees.

Education Specialist

Confidential

Responsibilities:

  • Designed, developed and presented customer education classes for IBM POS systems.
  • Responsible for Help Desk to support Quickservice restaurant accounts using IBM POS systems.
  • Trained new Help Desk reps and provided second and third level support, and call escalation support.
  • Provided support for IBM Workstation Products, PC software and Desktop Publishing systems.
  • Provided second level technical/marketing support to customers and IBM sales reps.
  • Developed software evaluation criteria for various PC and POS applications.

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