Experience

Over 13 years of experience in project management, software design, development, testing, implementation and maintenance using different software development methodologies waterfall, agile etc. . I am extremely proficient with project management tools like Microsoft Project, Microsoft Outlook, PlanView, QuickBase, ClearCase, ClearQuest, Quality Center, ReqPro, RRC, RTC etc. I have strong technology experience in Mainframes using COBOL, JCL, VSAM, CICS, DB2, EASYTRIEVE, IMS/DC, ENDEVOR, CHANGEMAN, INFOMAN, INTER-TEST, XPEDITER, FILE-AID, PRINCETON SOFTECH, OPC and OMC FLASHER, OMEGAMON STROBE. I have strong communication and client relationship management skills and experience in project integration management, scope management, time management, cost management, human resource management, quality management, communications management, risk management, software design, analysis, coding, enhancement, and unit testing.

PROJECT DETAILS

Senior Project Manager and Scrum Master, Confidential

Confidential

Tools: Microsoft Project, Microsoft Outlook, PlanView, QuickBase, ClearCase, ClearQuest, Quality Center, ReqPro, RRC, RTC, UATRT

I am primarily responsible for performing the day-to-day project management duties for delivering high-quality, production-level code to support the on-going development and maintenance of the BILLING service domain program that services various Business portfolios at AETNA e.g. Health Insurance Exchanges, Acoountable Care Organizations etc. I am involved in Project Pre-initiation ideation, estimation, affordability exercices , Initiation business need, statement of work, contracts etc. , Planning, Executing, Monitoring and Controlling and Closing exercises. I coordinate with Business and AIS Stakeholders Program Delivery, Application Development, Architecture, Quality Assurance, Production Services, Infrastructure services etc. to collect project requirements, decompose functional requirements into a high-level and low-level design documents, develop, test, deploy and maintain software applications.

Development Projects

• Work with project intake stakeholders to create the project in PlanView, setup the project PCB
• Work with Product Manager and Product Owners to create and prioritize the Product Backlog pre-sprint 0 and sprint 0 exercises
• Determine the project approach, staffing, roles and responsibilities
• Procure human resources business analysts, architects, developers, testers, infrastructure engineers, production support specialists etc. using networking and by working with resource managers from different departments/verticals
• Work with agile enablement team to setup the agile project in RRC and RTC tools e.g. creating the program dashboard, project dashboard, team dashboard, sprint plans for current and future sprints etc.
• Work with agile enablement team to train the team human resources on Aetna processes, agile methodology etc.
• Facilitate Product Backlog grooming sessions to capture user stories, requirements, acceptance criteria, test scenarios, story points estimation , priority etc.
• Draft the definition of Done
• Facilitate and lead sprint planning sessions before the start of each sprint to create the sprint backlog, define capacity and velocity plan, capture code drop dates, define test path, assign Business SME and UAT testers, define target deploy dates etc.
• Assign tasks and activities corresponding to each user story in the sprint plan to various scrum team members
• Monitoring, Controlling and Tracking of the sprint progress by reviewing the burndown chart, open tasks and activities, time remaining to complete open tasks/activities, open observations etc.
• Facilitate and lead the daily scrum call stand-up meeting to go around the table and talk about the accomplishments from last working day, planned tasks and activities for the day ahead and roadblocks
• Facilitate sprint Demo and mark the stories as complete in RTC at the end of each sprint
• Conduct Sprint Retrospective at the end of each demo to capture strengths, weakness and opportunities coming out of the last sprint.
• Gather QA and business signoff for the scope that is targeted to deployment and work with ERM to get the upcoming deployment approved
• Work with application development team to define the pre implementation, implementation and post implementation plans with hour by hour task details and provide walkthrough to all project stakeholders prior to implementation
• Work with project stakeholders to define the post deployment business checkout plan
• Setup implementation checkpoints and monitor, control, track and report project implementation status
• Gather post deployment signoffs and notify ERM and progress deployment milestones
• Develop, implement, and maintain the project plan using Microsoft Project and PlanView. Manage delivery team according to project plan.
• Ensure project team understands day to day tasks and meet deliverable dates
• Develop the issue management, risk management, project measurement, and quality management plans
• Resolve project issues and mitigate risks
• Develop and/or review estimates and estimating assumptions for the project's schedule, effort, and cost
• Conduct status meetings and create weekly status reports
• Ensure requirements, project plans, and changes to commitment are communicated to impacted team members
• Conduct exit gates at the end of each project phase or important milestone
• Review manage all changes to the requirements through a formally defined change control process
• Create program metrics and scorecard
• Forecast project costs and provide monthly updates/variance explanation. Work with finance team to provide detailed financial reports
• Ensure compliance with corporate project management standards
• Interface with product management/marketing organization to understand and prioritize market needs, allocate them across product releases, and negotiate scope, cost, and timelines for release projects
• Communicate with all levels of the organization regarding the project status, issues, risks and other pertinent information
• Conduct project closeout and complete the project file
• Lead cross-functional teams to ensure the successful launch of new products or release of upgrades to existing products
• Interact directly with vendors and suppliers interface with customers as needed
• Monitor performance of staff during time on the project and conducts review with employee as part of the project closeout or when employee transitions off the project if prior to the close of the project

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Project Manager and Lead Architect, Confidential

PROJECTS Production support for TradVantage Whole Life Insurance and adVantage Variable Universal Life , Long Term Care Rider for Whole Life Insurance, WMA Conversion for Whole Life Insurance, LSP Anniversary Processing Phase 1 and Phase 1A , LSP Policy Maintenance, LSP Tax TCC, Visual Product Modeling System VP/MS Integration, LSP Strategic Term insurance, LSP ALIR Release 2, LSP Service Release, Alternate Payment Option APO Release .

Confidential

Environment: H/w: IBM-S390 O/s: Windows NT, OS/390 S/w: COBOL, DB2, CICS, JCL, VSAM, OTA, WMA, OME, PRODUCT WIZARD, AVM

Tools: Endevor, File Aid, Xpediter, PRINCETON SOFTECH, QUALITY CENTER, RMDS, ABEND-AID, FLASHER, SPUFI, QMF, CA-7 JOB SCHEDULER, OMEGAMON STROBE.

I am primarily responsible for performing the day-to-day project management duties for developing high-quality, production-level code to support the on-going development and maintenance of the WHOLE LIFE Insurance product for MassMutual. I am involved in collecting requirements, analysis of functional requirements, translation of the requirements into a functional design and technical specifications, estimation of size and effort, coding, testing, deployment and production-related issues. I coordinate with CSC Vantage One Architects, UI Engineers and Business Analysts to decompose functional requirements into a high-level and low-level design documents that meet current architectural designs and functional requirements.

Development Projects

• Develop, implement, and maintain the project plan. Manage delivery team according to project plan
• Determine the project approach, staffing, responsibilities, and schedule
• Ensure project team understands day to day tasks and meet deliverable dates
• Develop the issue management, risk management, project measurement, and quality management plans
• Resolve project issues and mitigate risks
• Develop and/or review estimates and estimating assumptions for the project's schedule, effort, and cost
• Define team member roles and expectations
• Conduct status meetings and create weekly status reports
• Ensure requirements, project plans, and changes to commitment are communicated to impacted team members
• Review manage all changes to the requirements through a formally defined change control process
• Create program metrics and scorecard
• Forecast project costs and provide monthly updates/variance explanation. Work with finance team to provide detailed financial reports
• Ensure compliance with corporate project management standards
• Interface with product management/marketing organization to understand and prioritize market needs, allocate them across product releases, and negotiate scope, cost, and timelines for release projects
• Communicate with all levels of the organization regarding the project status, issues, risks and other pertinent information
• Help in the management and control of technical resources
• Conduct project closeout and complete the project file
• Lead cross-functional teams to ensure the successful launch of new products or release of upgrades to existing products
• Interact directly with vendors and suppliers interface with customers as needed
• Monitor performance of staff during time on the project and conducts review with employee as part of the project closeout or when employee transitions off the project if prior to the close of the project
• Travel periodically as required
• Participate and lead process improvements within the Technical Project Management department and with additional stakeholders as necessary

Performance Enhancement:

• Identify batch jobs and online transactions taking longer that normal time to execute in production using tools like STROBE, OMEGAMON etc.
• Generate reports for different online transactions containing performance related information like task number, CPU time, response time, user id's, policy numbers, number of DB2 requests etc.
• Recreate the scenarios in test environment and identify low level details like the programs and packages and DB2 access statements that are resulting in longer that normal time for execution
• Prioritize and assign different performance improvement tasks to the team members.
• Lead and organize weekly team meetings with the DBA database administrator and DBE database engineer and evaluate the progress of different open action items and come up with new ideas to improve performance.
• Implement and monitor performance improvement changes in production

Production support:

Preparation of biweekly release notice

• Creating Implementation plan
• Conduct ARB Application Review Board for production defects, change requests, development project implementations, Agile track implementations, adhoc production changes, performance enhancement changes etc.
• Support nightly Vantage batch cycle for Whole Life Insurance and Variable Universal Life Insurance
• Analyze cycle abends and create defects in Quality Center
• Prioritize and assign Quality Center defects
• Work with MassMutual business to obtain signoffs on fixed defects, change requests, adhoc changes etc.
• Move tested code after signoff from test environment to production through production support lane in Endevor
• Approve and audit Endevor packages at each stage of migration from test environment to production
• Obtain preprod signoffs from business
• Maintain the production support environment CICS Regions, database tables, package and plan binds, data inside DB2 tables, VSAM files etc.
• Troubleshoot adhoc processing issues faced by business on a daily basis

Confidential

Technical Architect and Project Lead

Environment: H/w: IBM-S390 O/s: Windows NT, OS/390 S/w: COBOL, DB2, CICS, IMS/DC, JCL, VSAM, Easytrieve, GSAM MQ Series

Tools: Endevor, File Aid, Xpeditor, CHANGEMAN, SPUFI and QMF.

• B365 Online Refresh is the Internet Banking Application of the Bank of Ireland, which is used by the numerous retails banking customers. Through this internet application a retail customer can do numerous financial transactions like balance enquiry, make domestic payments online, add/delete domestic beneficiaries, issue Standing Orders, issue instructions for direct debits etc. In order to provide value added services to its retail banking customers, the Bank of Ireland is adding another feature to its Internet Banking Application for Cross Border Payments. Each Internet Banking customer would not be able to add up to 100 international beneficiaries. Each international beneficiary can receive payments in the form of his or her own currency max up to 4 according to country and foreign exchange/trading rules e.g. a beneficiary in UK can receive payments in the form of Pounds, Euros and USD. The application would have a currency calculator that would calculate the amount/commissions/charges to be debited/credited from a customer/beneficiary and display the same on the screen before requesting for user confirmation. The currency calculator can also be used as a stand alone application which the customer can use to get an idea of the foreign exchange/trading rates and the amount in Euros or other currencies that will be debited from his or her account in the event of an international transfer. The application would also include daily/monthly reports for Funds Transfer, Beneficiary additions and deletions etc.
• The project encapsulated the following
• Add or Delete International Beneficiaries
• Validate International Beneficiary Bank details
• Make a payment
• Validate International payments
• Tracking and Monitoring of International payments/beneficiaries
• Design/Create/Update/Maintain the customer/bank/payment databases
• Interface with front end screens
• Interface with multi Channel Architecture application
• Interface with the IVR application
• Generate reports for Daily/Monthly funds transfer
• Generate reports for additions/deletions to the International Beneficiary databases

Reconciliation

Technical architect and project lead, involved in the gathering the business requirement, creation of functional specifications, conceptual designs and logical designs, creation of Unit Test plans and development of programs. The job included analysis, preparation of program Specification, writing Unit Test Cases, preparation of Unit test plan and results, Working on the change requests, involved Integrating testing, volume testing, Monitoring of Jobs in OPC run, peer review and to develop the system in accordance to the business requirements

Confidential

Technical Architect and Project Lead

Environment: H/w: IBM-S390 O/s: Windows NT, OS/390 S/w: COBOL, DB2, CICS, JCL, VSAM, EZ , MQ Series

Tools:

• Endevor, File Aid, Xpeditor, CHANGEMAN, SPUFI and QMF
• The project encapsulated the following functionalities
• Maintain, develop and enhance the annuities offered by the AXA Financial Services.
• Generate Quarterly, Monthly and Annual statements along with various other correspondence information for the customer
• Interface with other systems for daily values report and reconciliation.
• EFT file validation
• Generate Out of Balance report for the fixed as well as variable funds
• Summary file information and Daily Status to be displayed to various Business Units.
• Backup/Update/Restore of Transaction History for all policies
• Payout notifications
• Production Support activities
• Technical architect and project lead, involved in knowledge transition, client coordination, requirements gathering, system design, coding, testing of the stored procedures which are part of application. The job included analysis of user requirements, coding, writing of test cases for the application, peer review, test data preparation, Integration testing, System testing, User acceptance testing, Implementation and production support

Confidential

Tech Lead

Environment: H/w: IBM-S390 O/s: Windows NT, OS/390 S/w: COBOL, DB2, CICS, JCL, VSAM, Easytrieve, IMS D/C

Tools: Endevor, File Aid, Xpeditor, INFOMAN, CHANGEMAN, SPUFI and QMF.

Tech lead involved in the development, enhancement and configuration of the programs for 'DBS' project. The job included gathering the requirements from the client, studying the functional specifications and creating the design specifications as well as the program specifications, coding, Unit Test Cases for the new enhancements, testing the code for the correctness and completeness, involved in Integration testing and volume testing, peer review and Imparting Training sessions for new entrants in the project.