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Project Manager Resume

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Lawrenceville, GA

SUMMARY

  • Successful senior level manager wif quality analysis and data analytics skills. Expert developing executive metrics reports and dashboards.
  • Six Sigma certified. Extensive noledge of traditional SDLC and Agile project and program management methodology.
  • Extensive Program and Project Management experience.
  • Excels Confidential developing Business Requirement Documents, job aids, new system application user guides and delivering effective application training. Senior level manager of metrics teams across the nation managing 13 direct reports and 24 indirect reports.
  • Negotiated and lead seven regional metrics teams into common methodology and tools.
  • Advanced skills in Excel, Access and PowerPoint. Experience wif Visio and statistical management software. Strong interpersonal and problem solving skills.
  • Excels Confidential identifying and documenting strategies, streamlining processes and implementing cost reduction initiatives.

PROFESSIONAL EXPERIENCE

Project Manager

Confidential - Lawrenceville, GA

Responsibilities:

  • Importer of custom cell phone accessories for all major telecom companies
  • Provided data driven quality and process improvements, project management, warehouse safety training, and investigation and root cause analysis of all customer issues.
  • Re-engineered existing processes Improved item set up weights and dimensions, reducing system conflicts between NetSuite and WMS. Developed and documented 30+ processes and maps.
  • Project Managed Facility ImprovementsManaged the $45,000 installation of 4 twelve ton roof top mounted HVAC units, the replacement of a $36,000 diesel stand-by generator, and the $414,000 complete replacement of 186,000 square feet of roofing.
  • Implemented Shipping and Receiving Reduced inbound cargo damages and
  • Inspection Audits recouped costs of damaged goods.
  • Automated warehouse productivity Reduced Cost Per Unit from $.18 to $.11 by developing timely and accurate statistical measures of Picker and Packer performance, reducing temporary labor costs, and improving quality of temporary personnel.
  • Trained warehouse personnel Performance of C-TPAT approved inspections of containers and trucks to our facility.
  • Provided safety training of warehouse personnel (Lift Truck, Fire Extinguisher, and Back Safety).
  • Authored company level policy statements Code of Conduct, Labor Policy, Supplier Ethics, etc.
  • Developed Process Manuals for Procurement Documented all processes for Product ManagementAnd WarehousePurchasing, Warehousing, and Materials Handling.
  • Developed detailed data driven analysis Identified areas of financial loss through customer credits, returns, and refunds, and re-engineered existing processes to reduce loss by $25K per month and provide systemic tracking capability.

Sr. Business Manager

Confidential, Atlanta, GA

Responsibilities:

  • Responsible for monitoring and identifying project management system application performance issues, resolving data integrity problems, system support, and national user training.
  • Project Managed IT Development team Delivered 100+ projects wif 97% on time, on budget results.
  • Developed web based reporting using AGILE methodology consolidating multiple data sources.
  • Developed and documented business requirements for the OMNI project management milestone monitoring applications.
  • Developed test cases and coordinated UAT and UCT test sessions.
  • Managed SQL and Access programmersDocumented and implemented over $270K of cost reduction initiatives
  • Streamlined processes and prioritized access performance metrics saving $0.25M/year.
  • Program Managed IT Development team Saved $1M/year by transforming the WCS service delivery results from a legacy IBM system (PARS) to a dynamic, near real time system (IDAT).
  • Partnered wif Confidential &T Labs to integrate 600+ report requests to less than 100, reducing more than $1M of development expense.
  • Implemented Performance DashboardsReduced provisioning cycle time by 3 days for traditional services and 11 days for Ethernet services; advancing revenue into the corporation.

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