SUMMARY

• Leadership, Management, Mentorship, Process Improvement, Relationship Building
• Agile, Scrum, Kanban, SAFe, Agile Project Management, Agile team transformation, Automation, Coaching, Estimation, Jira, Confluence, Implementation, User Stories, System Integration & Engineering, TDD, ATDD, BDD, FDD, Pair Programming, Agile games, Relative estimation, Relative prioritization
• ITIL Service Operation, Service Transition, Service Design, Continuous Service Improvement
• DevOps, Continuous Integration, Continuous Deployment, Continuous Testing, Continuous Security Continuous Improvement, Continuous Delivery, AzureDevOps, AWS CodeDeploy, Jenkins, github, Bitbucket.
• Compliance, HIPAA, ISO 9001, 21 CFR Part 11 Compliance, PCI - DSS Compliance.
• Technologies, PaaS, IaaS, SaaS, ERM, CRM, EMR, DICOM, HL7, PACS, DICOM-RT, Amazon Web Services, Microsoft Azure

PROFESSIONAL EXPERIENCE

Confidential, Las Vegas,NV

Scrum Master

Responsibilities:

• Facilitate all scrum ceremonies; sprint planning, daily standup, review and retrospective discussions including Product Backlog Refinement meetings.
• Act as a liaison between teh Product Owner and teh scrum delivery team. Working wif Product Owner to review PBIs to ensure requirements are accurately captured, stories are well written, and teams have a shared understanding of stories in teh backlog.
• Teach, coach, and mentor agile team members on Scrum processes thus leading to a high efficient and performing team.
• Provide constructive feedback plus an open channel to conflict resolution and challenges plus Identifying and resolving internal and external impediments. Shield team from external interference and over-commitment.
• Monitor team progress, velocity and control using metrics such as burn down chart, velocity chart and control chart.
• Use Scrum of Scrums (SOS) forum to coordinate wif other teams to manage dependencies and impediments across teams.
• Manage backlogs; work wif Product Owner to prioritize resolution of defects/bugs as evidenced by teh on-time delivery of major initiatives.
• Capture and halp teams to continuously identify and learn from retrospectives. Track and implement retrospective action items in subsequent sprints.
• Track and radiate information on team level metrics to enable discussions on continuous improvement and set team expectations for high performance.
• Report status on Key Performance indicators (KPIS), schedule, resources, and milestone delivery.
• Help teams execute TEMPeffective sprints by organizing and facilitating regular backlog refinement sessions in collaboration wif Product Owner.
• A servant and a true leader to teh team, halping them through influence to deliver value sprint after sprint.

Confidential, Las Vegas, NV

Founder, Executive Scrum Master/Agile Coach

Responsibilities:

• Launch web-based start-up crowd funding platform ( Confidential ) built on agile (Scrum).
• Facilitate all Agile/Scrum ceremonies including sprint planning, daily scrums, sprint reviews and sprint retrospectives, as well as coaching team members on Agile methodologies.
• Lead development team from project initiation and capacity planning to teh incremental delivery of product every sprint.
• Identify and remove impediments, resolve team conflicts, track, and communicate team velocity.
• Improve team velocity through training, process review, eliminate bottleneck, wasted time, inefficiencies and also mitigate and remove risks.
• Facilitate continuous integration (CI) of releases, continuous improvement of product and agile mindset, track bugs, continuous deployment (CD), and continuous delivery (CD) making use of release on demand.
• Collaborate TEMPeffectively wif teh development team. Guide, motivate, coach, build a respectful-trusting and safe environment where problems can be raised and resolved in an TEMPeffective manner.
• Coach and work wif Product Owner to refine backlogs and have user stories prioritized and estimated.
• Coach Product Owner on having a Definition of Ready, an Acceptance Criteria and to write good vertical sliced user stories to deliver working functionalities each sprint.
• Assess team’s agile maturity quarterly using metrics such as burn down chart, velocity chart, control chart and scrum noledge questionnaire.
• Manage budget, resources and align teh business’s strategies to agile methodologies to enable value delivery of strategic and prioritized objectives.
• Coach development team to build in quality and take direct ownership of their code wifout waiting on testers to tell them code is good. Work wif DevOps to build and integrate CI/CD pipeline
• A servant leader and a true agile coach building cross functional team wif high level of communication and collaboration across board.
• Transform team from Waterfall to Agile (Scrum) wif teh following overall key benefits:

Confidential, Las Vegas,NV

Senior Product Support Engineer

Responsibilities:

• Provide remote technical support to field engineers, installation engineers, and technical support personnel who diagnosing, troubleshoot, repair and debug complex computer systems, software, or networked and/or wireless systems.
• Act as teh new product service interface to design and development teams on all new product introductions.
• Generate service requirements, service plans, and associated new product service documentation.
• Interact and coordinate at high level wif teams, customers, management, product management, development engineering, manufacturing and other technical support (Clinical, Application and Technical Helpdesk).
• Coordinate wif IT and clinical staff throughout new product implementations, upgrades, migrations.
• Define all implementation functional requirements and document all procedures
• Perform clinical acceptance by following designed procedures as detailed in Customer Acceptance Procedures (CAP)
• Lead multimillion dollar oncology application implementation projects and TEMPeffectively closed revenue.

Confidential, Charlottesville, VA

Scrum Master / Technical Software Product Engineer

Responsibilities:

• Orchestrate release and planning efforts while navigating teh transformation from Waterfall to Agile principals.
• Coordinate daily sprint reviews, retrospectives, backlog grooming, and standups to evaluate project progress, identify risks, and strategically modify mitigation plans.
• Engage wif both local and overseas teams to offer extensive training and guidance on Agile practices to optimize productivity and quality.
• Interface wif stakeholders, product managers, program managers, hospitals Administrators and executives to provide mentorship and training regarding Agile methodologies and teh potential TEMPeffects of integration.
• Partner wif development team to foster successful efforts in continuous improvement, software development, conflict resolution, dependency management, and risk identification.
• Train product owner and team members on user story development, story point estimation, and techniques.
• Integrate high level hospital ADT, billing, document and lab interfaces using agile saving teh hospital, Cancer Center and Department of Radiation and Medical Oncology millions of dollars.
• Facilitate all scrum ceremonies and work wif Product Owner to refine backlog and prioritize stories
• Collaborate wif both offshore and internal teams, product owners, technologists, and other Scrum professionals to support cohesive, productive project life cycles.
• Gather and define requirements and project scopes, tactically allocated resources, and establish timelines.
• Maintain alliance wif project objectives through sprint planning, backlog grooming, scrums, sprint reviews and retrospectives, and teh quick resolution of issues.
• Reduce bug errors by 100% wifin four sprints by promoting continuous improvement throughout development.
• Coach teams in Agile methodologies and practices, instilling comfort wif new processes.
• Partner wif development team to foster successful efforts in continuous improvement, software development, conflict resolution, dependency management, and risk identification.
• Prioritize product backlog according to next sprint and tracked team progress in Jira.