SUMMARY

• Dynamic and results - oriented software professional with over 9+ years of experience in IT industry as Program Manager, Project Manager, SCRUM Master, Business Analyst etc.
• Certified Project Manager Professional (PMP) with demonstrated project management skills in project initiation, scoping, resourcing, scheduling, budgeting, monitoring, risk and communication.
• A self-starter with proven record of accomplishments of managing projects of various sizes & value of $10M+ USD in Public Sectors (Both Federal & State), Healthcare, Manufacturing, Supply Chain, Distribution and Retail domains.
• 4+ years of experience in managing projects in Public/Government (both Federal and State projects) sectors
• Certified Scrum Master (CMS) with hands-on experience of 4+ years in facilitating, monitoring and reporting on the scrum planning cycle phases, from release pre-planning through sprint, capacity planning and sprint retrospective
• Experienced in managing both EPMO managed projects and Non-PMO projects.
• An effective communicator, leader with strong interpersonal and analytical skills and have 4+ years of strong experience in managing various clients and vendors.
• Extremely versed in Software Development Life Cycle (SDLC) processes using waterfall and agile methodologies.
• 4+ years of demonstrated experience in business analysis and requirement gathering.
• Experience in Healthcare Data such as Medicaid and HIPPA protected data.
• Experience in managing NY State, Iowa State, USAID, World Bank and RFMH funded projects.
• Experience in managing distributed project teams and onsite-offsite model projects.

AREAS OF EXPERTISE

• Project/Program Management/PMO
• Requirement Gathering & Analysis
• PMI’s PMBOK Framework
• Business Process & Change Management
• Agile (SCRUM)/Waterfall SDLC Methodologies
• Enterprise Resource Planning(ERP)
• NY State Project Management Framework
• Enterprise Application Integrations
• Healthcare/HIPPA/Medicaid/Data Warehouse
• Vendor/Client Management

TECHNICAL SKILLS

PM Tools: Microsoft Project, Clarity, Service Now (ITSM)

Methodologies: Project Management Body of Knowledge (PMBoK), Waterfall, Agile (SCRUM), Software Development Life Cycle (SDLC), Joint Application Development (JAD)

Agile/SCRUM Tools: Team Foundation Server (TFS) Scrum V1.0, Jira, Rally, Confluence

Other Tools: Visio, Microsoft Office 365, SharePoint, HP Quality Center/ALM, TFS, Google Suite

PROFESSIONAL EXPERIENCE

Sr. Project/Program Manager

Confidential, Albany, NY

Responsibilities:

• As part of MDW PMO, work closely with Medicaid Data Warehouse (MDW) program staff and multiple vendors in providing program/project management to multiple projects of various sizes, values and complexity within the MDW.
• Managing projects using a Project Management Body of Knowledge (PMBOK) based project management methodology containing well defined and documented processes, templates, and guidelines for all project phases, the adherence to a formal Project Management Office.
• Prepare and manage Project Management Plan including but not limited to scope statement, schedule, budget, quality plan, risks, issues & communication plan and project documents such as presentations, and meeting materials.
• Track Project performance to ensure goals are being met and communicate to senior executives and stakeholders
• Identify and facilitate communications with stakeholder groups, conduct periodic stakeholder analysis sessions to synchronize expectations, and facilitate lessons learned
• Utilize formal project change management process and communicate changes with all stakeholders
• Develop transition plan(s) and execute those plans to ensure orderly transition to Operations
• Work with the Enterprise Portfolio Management Office (EPMO) to ensure project management activities at the MDW are in alignment with EPMO standards

Project Manager

Confidential, Des Moines, IA

Responsibilities:

• As Project Manager, responsible for the development and maintenance of project plan, project documents, tracking of budget expenditures, monitor the project progress and report the status to all stakeholders at Agency & Enterprise level
• Coordinate Business and Vendor resources to ensure timely execution of the project and all aspects of the project are delivered within scope, schedule, budget and in compliance with HIPPA, State of Iowa Code Regulations
• Work with business stakeholders in gathering business requirements, review and ensure the project deliverables are according to the Scope of work (SOW) and confirm the product quality standards
• Work with Stakeholders to remove barriers to success and manage the risks, issues, dependencies and developed risk responses and mitigation strategies
• Work with the change control board and ensure that the change requests are reviewed, approved and implemented according to the objectives of the project
• Worked with Core team in drafting the RFP requirements, reviewing the responses and vendor selection process etc.
• Report project progress updates to Department Management and Coordinators regularly about success and risks
• Managing the Jira tool for maintaining the agile/scrum artifacts and Confluence for team collaboration

Environment: Web based Architecture - .Net & MS SQL database using Agile and PMBoK methodologies

Sr. Project Manager

Confidential, Albany, NY

Responsibilities:

• As part of NYS Health Cluster EPMO, responsible for managing the delivery of IT software application development of this multi-year, multi-million-dollar ($10M+) value project and its deliverables for NYS Office of Mental Health (NYS OMH) using Secure Software Development Life Cycle (SSDLC) and Agile-Scrum framework
• Responsible for preparing and managing various project management plans & documents like business case, project charter, scope of work (SOW), WBS, schedule, risk, communication and monitoring the progress on a day to day basis and keep the project documents up to date.
• Manage the risks, issues, dependencies and developed risk responses and mitigation strategies.
• Managed the project management functions using the IT Service Now PPM tool and maintained the project management records such as project charter, scope document, cost estimates, cost plans, resources etc.
• Maintaining the project metrics and provide monthly as well as bi-weekly project status reports to EPMO, Executive Team, Project Sponsor and Agency Senior Management
• Actively participated in the process of defining, improving PMO policies & practices, defining the Agile Process and preparation of Agile Guidebook for NY State-OMH
• Managed the upgrade of IT Service Now application (ITSM) through EPMO and assisted, helped to achieve other organizational goals
• Also, as Scrum Master, facilitating the various meetings, user story workshops, other sprint related events (meetings) with business owners, project sponsors and other stakeholders
• Used Jira to define the product roadmap and manages the Release Planning, Sprint Planning, Product Backlog, Backlog Grooming, Daily Stand-ups, User Story Writing and Sprint Reviews. Responsible for reporting the progress of project (sprint and releases) to the management using various scrum artifacts from backlogs to burndown charts.
• Managed a team of 11 team members in the development of PSYCKES application suite comprises of multiple web applications and iOS App
• Managed the migration of database and application servers to ITS central data center
• Coached and transformed the PSYCKES project team into Agile/SCRUM mode from traditional development practices and guided them thru the transition process.

Environment: Web based Architecture - .Net & Oracle database using Agile and PMBoK methodologies

Confidential

Responsibilities:

• As part of PMO, successfully managed the software application planning, design, development, testing, implementation and roll out of centralized Finance and Budgeting system across various ministries of Government of Mongolia using Software Development Life Cycle (SSDLC) and Agile-Scrum framework
• Managed the Product Backlog, Release Planning, Sprint Planning, Backlog Grooming, Daily Stand-ups, User Story Writing, Sprint Reviews and communicated the various status reports respective stakeholders using the Rally tool.
• Responsible for setting and managing project stakeholder expectations throughout the project lifecycle
• Developed and managed the Project management plans and project documents and reported the status regularly to the World Bank Team, Government Agency and project management team.
• Managed the project related risks and issues, tracking, reviewing and removing impediments to project success
• Facilitated meetings with Government officials up to ministers, sponsors and major stakeholders.
• Worked as a Liaison between the IT team, project stakeholders and external vendors for successful completion of project deliverables according to the Scope of Work (SOW)
• Effectively managed the onsite and offshore team of 10 members to successful completion of the project
• Assisted pre-sales team in preparing and reviewing the RFP’s and RFP responses

Environment: Web based Architecture - Java Enterprise Edition on Oracle DB using Agile and PMBoK methodologies

Confidential

Responsibilities:

• As part of PMO, successfully managed the software application planning, design, development, testing and implementation of Integrated Personnel & Payroll System (IPPS) project right from planning until closure of phase - I and support handover using Software Development Life Cycle (SSDLC) and Agile-Scrum framework
• Developed and maintained all project management plans, schedules and project documents and reported the regular status to the Ministry, Sponsor and other major stakeholders.
• Managed the onsite and offshore project teams in such a way that the deliverables are delivered in a timely fashion and according to scope of work (SOW)
• Responsible for managing and maintaining the project requirements using agile artifacts in Rally tool and reviewed the progress against the requirement traceability matrix.
• Successfully managed the Phase-I implementation of Integrated Personnel & Payroll System (IPPS) using a team of 8 members and completed the rollout across 9 ministries and 15 local governments of Uganda within the scope and budget.
• Managed the Integration of IPPS system with Financial Management Information System (IFMIS) of Ministry of Finance & Pension Management System of Uganda Peoples Defense Force (UPDF)
• Worked with vendors in procurement and installation of H/w components according to the design document and managed their resources in setting up the central data center and disaster recovery sites.
• Assisted pre-sales team in preparing and reviewing the RFP’s and RFP responses

Environment: Web based Architecture - Java Enterprise Edition on Oracle DB using waterfall and PMBoK methodologies

Project Manager

Confidential

Responsibilities:

• Responsible for project level management of the planning, design, development, testing, implementation, operation support, delivery and client management using industry standard Software Development Life Cycle (SDLC) methodologies.
• Managed and successfully rolled out the implementation of supply chain management modules across the 16 PSCM network countries
• Headed the functional & technical team to support the business process study, requirement gathering, analysis, development & implementation of Oracle ERP & CRM solutions

Environment: Web based ERP solution using Oracle Forms & Reports on Oracle DB using Waterfall methodology

Confidential

Responsibilities:

• Responsible for ERP implementation project from project planning till handover to live support
• Successfully implemented the Finance, Procure-to-Pay, Order-to-Cash, inventory, manufacturing processes and integrated the software with handhelds in the central location and rolled out to eight warehouses across the 4 surrounding states of Indiana.
• Managed the roll out of route accounting of 100 plus sales trucks (routes) using handheld & its integration with ERP solution. With this integration RC Cola achieved about 75 - 80 % of performance increase in their warehouse operations and hence the inventory control.
• Worked with third party vendors and provided the functional support in consulting the business process study, requirement gathering, defining the scope for third party EDI integrations of the Business intelligence Tool, Smart Forecast Tool and Customer EDI’s with ERP interface. This includes Wal-Mart, Red bull, Dr. Pepper & Seven Up etc.
• Handled a 15-member cross functional team across on-site/offshore during the implementation

Confidential

Responsibilities:

• Managed the project initiation, planning, business process study, gap analysis and customization initiation of ERP implementation project
• Provided functional support in consulting the business process study, requirement gathering, requirement analysis of Procure-to-Pay, Order-to-Cash, inventory control, warehouse management and manufacturing in a multi company, multi-location environment
• Worked with third party vendors and provided functional support in defining the scope for the integration of Point of Sales (POS) solution with ERP interface

Program Manager

Confidential

Responsibilities:

• Program level responsibility in managing the delivery of ERP Implementation projects across India geography with the Accountability of Project, People, Client, Vendor & Channel Partner Management
• Successfully managed the delivery of 10 projects in diversified business verticals like Manufacturing, Distribution, Pharma, Auto & Chemicals
• Supported Product Management Group in finalizing the product roadmap by ensuring that the best industry practices of Pharma, Distribution, Manufacturing and Food verticals are incorporated into the future releases
• Supported the pre-sales team by conducting scope analysis to understand client’s key business issues and provided appropriate solutions. Also, assisted pre-sales team in preparing the RFP’s and RFP responses
• Handled a team of 35+ cross functional team members across India geography
• Actively involved in setting up competency centers & capacity building across regions
• Profitability monitoring through timely invoicing & collections
• Headed the functional team to support in business process analysis and process re-engineering during the implementation cycle