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Business Analyst Resume Profile

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Training/Technical Writer contract with Deloitte

  • Write new Provider Investigator Procedure Manual for the WSIR Support and Enhancement Phase.

  • Edit EDQ Technical Design, and WSIR Functional Design documents.

  • Assist with Testing of Open UI system

  • Write/edit new documents as assigned


Project Manager originally direct hire, currently on-call

  • Testified and provided Affidavit for the MA Dept of Unemployment.

  • Testified and provided documentation for the FDA Compliance Investigator during Audit Intercession.

  • Worked directly with FDA Investigator to ensure Company's rapid compliance.

  • Overhauled Company website and policies in accordance with FDA and MA Department of Health requirements.

  • Produced all FDA documentation advised attorney trained and tracked employees

  • Completed Company compliance with 2010 FDA GMP, including gaining letter of compliance from FDA.

  • Currently perform audits for ongoing FDA GMP compliance, employee training, facility and documentation review.



  • Revised and edited 50 100 page RFP responses for bio-photonic and hybrid electric projects.

  • Interfaced with GE scientists and business unit managers to develop and edit content.

  • Strictly adhered to RFP requirements using GE standards and GE Tollgate process.

  • Provided deliverables including final proposals for federal agencies such as DOE and NIH.


  • Researched and wrote 11 Wireless Technology articles per month.

  • Wrote and managed Wireless Technology industry blog on CR-4 website.


Business Analyst

  • Acted as the liaison between New York State Workers Compensation NYS WCB Project Management, Deloitte Project Management, and NYS WCB User Groups.

  • Developed NYS WCB User Specifications for new Content Management System.

  • Conducted ongoing data migration, storage and retrieval Usability Testing for NYS WCB Users.

  • Monitored schedule and activities of software consulting firm which implemented CMS.


Technical Writer

  • Working with Senior Management and Software Engineering Teams, produced over 50MM in winning proposals

  • Provided Audit Compliance for the NYS Department of Taxation and Finance NYS DTF during Contract Review

  • Wrote Emergency Contingency Plan for new IRS Federal Income Tax Processing Facility

  • Conducted Go, No-Go RFP Qualification Analysis for Senior Management

  • Updated NYS DTF annual documentation 4,000 printed pages .

  • Monitored software changes, upgrades, vendor requirements, and new code requirements.

  • Analyzed and compared solution with State and Federal Compliance Requirements before Implementation.

  • Analyzed security risks to ensure solution compliance before Implementation.

  • Coordinated with multiple SMEs to produce updated software documentation, including Solution Lifecycle Archives, Proposal Archives, User Acceptance Testing, Development Testing, and Code Migration.

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