PROFESSIONAL EXPERIENCE

Confidential

Training/Technical Writer contract with Deloitte

• Write new Provider Investigator Procedure Manual for the WSIR Support and Enhancement Phase.

• Edit EDQ Technical Design, and WSIR Functional Design documents.

• Assist with Testing of Open UI system

• Write/edit new documents as assigned

Confidential

Project Manager originally direct hire, currently on-call

• Testified and provided Affidavit for the MA Dept of Unemployment.

• Testified and provided documentation for the FDA Compliance Investigator during Audit Intercession.

• Worked directly with FDA Investigator to ensure Company's rapid compliance.

• Overhauled Company website and policies in accordance with FDA and MA Department of Health requirements.

• Produced all FDA documentation advised attorney trained and tracked employees

• Completed Company compliance with 2010 FDA GMP, including gaining letter of compliance from FDA.

• Currently perform audits for ongoing FDA GMP compliance, employee training, facility and documentation review.

Confidential

Editor

• Revised and edited 50 100 page RFP responses for bio-photonic and hybrid electric projects.

• Interfaced with GE scientists and business unit managers to develop and edit content.

• Strictly adhered to RFP requirements using GE standards and GE Tollgate process.

• Provided deliverables including final proposals for federal agencies such as DOE and NIH.

Editor

• Researched and wrote 11 Wireless Technology articles per month.

• Wrote and managed Wireless Technology industry blog on CR-4 website.

Confidential

Business Analyst

• Acted as the liaison between New York State Workers Compensation NYS WCB Project Management, Deloitte Project Management, and NYS WCB User Groups.

• Developed NYS WCB User Specifications for new Content Management System.

• Conducted ongoing data migration, storage and retrieval Usability Testing for NYS WCB Users.

• Monitored schedule and activities of software consulting firm which implemented CMS.

Confidential

Technical Writer

• Working with Senior Management and Software Engineering Teams, produced over 50MM in winning proposals

• Provided Audit Compliance for the NYS Department of Taxation and Finance NYS DTF during Contract Review

• Wrote Emergency Contingency Plan for new IRS Federal Income Tax Processing Facility

• Conducted Go, No-Go RFP Qualification Analysis for Senior Management

• Updated NYS DTF annual documentation 4,000 printed pages .

• Monitored software changes, upgrades, vendor requirements, and new code requirements.

• Analyzed and compared solution with State and Federal Compliance Requirements before Implementation.

• Analyzed security risks to ensure solution compliance before Implementation.

• Coordinated with multiple SMEs to produce updated software documentation, including Solution Lifecycle Archives, Proposal Archives, User Acceptance Testing, Development Testing, and Code Migration.