Project Manager Resume Glenwood, NJ - Hire IT People

SUMMARY

Dedicated professional possessing a wide range of skills and work experience that uniquely qualify me for a variety of positions. I have a reputation for building strong relationships and translating complex technical issues into easy - to-understand language for non-technical professionals. I have success leveraging self-directed style with organizational objectives and attention to detail.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Managing the Confidential Vendor Management service for Confidential 5G Development Team.
The Confidential service implements a uniform vendor accountability and performance management process that is intended to measure vendor performance and provide Confidential with the tools to increase vendor performance.

Confidential, Glenwood, NJ

Project Manager

Responsibilities:

Worked primarily with offshore developers as well as local developers wherein I was able to increase the efficiency of deliverables, i.e. code to be tested, by effectively managing the number of tasks in each Sprint.
The result was that there was an increase in quality of code that production dates were more often met and resulted in fewer faults being reported after code release.
Created Use Case Prototypes for SW developers
Tested SW and created bug fault report use cases
Scheduled development tasks among various developers based on work load priority.

Confidential, Fairfield, NJ

Project Manager

Responsibilities:

Project Manager for turnkey RTWP/RSSI troubleshooting for Confidential
Writing Visual Basic Macros to automate repetitive tasks.
Dispatch crews to conduct PIM Troubleshooting and repair.
Lock/Unlock Sectors Monitor for alarms/traffic, Using Confidential OSS Common Explorer and Amos.
Updating project tracker using Excel
Creation of bid proposals for service offerings including manpower and pricing for ground theft replacement Confidential cell sites, deconstruction of Sirius XM sites and site maintenance for Tower MRL.

Confidential, Phoenix, AZ

Project Manager

Responsibilities:

Project managed an alarm monitoring effort during civil build of LTE Cell site clusters for Confidential
Dispatched turf vendors to resolve issues identified by alarms.

Confidential, Parsippany, NJ

Senior Program Manager

Responsibilities:

Provided national Tom Tom fleet support covering 60 markets.
Resolved issues with tracking units and GPS direction devices that enabled the NOC to dispatch closest tech to an issue.
Steered cross-functional team in implementing performance-based (PBA) alarming initiative that identified service-impacting events from performance reports, enabling quick resolution.

Confidential, Parsippany, NJ

Senior Manager

Responsibilities:

Facilitated cross-functional teams through development of standard national Confidential re-parent method of procedure (MOP) to replace Confidential MSCs with Confidential MSSs
Reduced downtime from hours to minutes with less failed re-homes through cross-functional partnerships to create a standard national re-homing process

Confidential, Parsippany, NJ

Senior Manager

Responsibilities:

Supervised 4 technical managers across U.S. that advised and assisted Confidential support group’s trouble shooting 2G and UTRAN/3G Networks as well as Confidential OSS platforms.
Coordinated weekly status reports presented to director.
Drove root cause analysis of outages liaising with vendors and internal teams to improve processes and apply corrective actions.

Confidential, Parsippany, NJ

Manager

Responsibilities:

Guided Core and RAN technical support teams resolving Tier 1 escalations from NOC for 2G platforms including Confidential OSS platforms.
Led root cause analyses of outages and collaborated with vendors and internal groups to implement process improvement optimization.