SUMMARY

• Project Manager Operations Manager Client Relationship ManagerHighly successful and results - driven Project Manager wif over 10 years of IT infrastructure experience.
• Extensive experience leading and managing ERP System Implementation wif a heavy focus in HR Consulting, Banking and Finance, and Health Care industries.
• Successful Operations Manager wif ten years of experience managing and growing technical start-ups.
• Extensive Supplier Development, Vendor Qualification, and Vendor Relationship Management.
• Proven ability to communicate effectively at all levels wifin an organization and to its contractors and suppliers.
• Adept at managing and building strong customer relationships, providing solutions, and delivering projects on-time.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Worked toward teh development of an client onboarding dashboard while managing multiple project including teh management of multiple onboaerding seciruty, access control, and other various software vendors.
• Helped wif development, along wif adoption of policy and procedures, for asset management database to ship, track, and recieve Apple assets delivered to production / studio associates in teh field.
• Managed stories per client requests and client request intake process solutions.
• Evaluated logs coming in from big query, while consulting wif teh requestor /owner of field devices.

Confidential

Project Manager

Responsibilities:

• Manage agile stories per client requests and client request intake process solution.
• Evaluated logs coming in from big query, while consulting wif teh requester /owner of teh device.
• Managed one or more high-level, complex non-technical projects wifin teh constraints of scope, quality, time, and cost, to deliver specified requirements.
• Responsibilitiesincluded resource allocation planning, implementation, and closure on an initiative for a worldwide management training program.
• Feasibility studies, requirements, analysis, ROI, business plan, vendor RFP/contracting, and implementation planning.
• Responsible for teh company's client engagement, product development, project configurationand execution, and supporting teh business analyst aspect of teh role.
• Responsible for teh delivery and execution of portfolio of highly complex detailed developmentprojects civil engineering business units.
• Evaluates teh impact of change requests on overall customer satisfaction, profitability and business potential.
• Ensures that for any existing or potential customer escalation issues, appropriate communications are occurring between all Raba Kistner, Inc. concerned parties.
• Worked wif cross function development Raba Kistner’s merger wif Australian Construction Sciences, Inc.

Confidential

Senior Advisor Project / Program Management - IT

Responsibilities:

• Responsible for teh delivery and execution of portfolio of or highly complex detailed projects for teh consolidation of Dell Technology and EMC products, services and business units, wif high risk.
• Leads teh development and implementation process of teh company’s products and services involving departmental or cross-functional teams focused on teh delivery of new and/or existing products or services.
• Consulted wif Dell Cyber Security Team on enterprise wide token migration, execution and deployment plan for 3QT, 2018.
• Provides support, assistance and has overall responsibility for teh profitability of teh project portfolio.
• Evaluates teh impact of change requests on overall customer satisfaction, profitability and business potential.
• Oversees delivery Quality Assurance, ensures that for any existing or potential customer escalation issues, appropriate communications are occurring to all Dell concerned parties; proactively manages customer relationship, oversees teh Dell escalation process point of contact for all executive/management communication.
• Complete and maintain industry recognized project management certification. Complete quarterly accreditations.
• Responsible for review of proposals that address high levels of complexity and risk and address current and evolving clients.
• Consulted closely wif EMC project teams during their acquisition by Confidential .

Confidential

Project Manager

Responsibilities:

• Infrastructure, Security, and Access Systems.
• Responsible for all estimating and budgeting for teh life of each project, primarily utilizing teh typical American Institute of Architecture (AIA) Schedule of Work (SOW).
• Prepared contracts and negotiated revisions, changes and additions to contractual agreements wif architects, consultants, clients, suppliers and subcontractors.
• Prepared and submitted budget estimates, progress reports, or cost tracking reports.
• Interpreted and explained plans and contract terms to clients, representing teh owners or developers.
• Managed integration of IT security, surveillance, access control, A/V and IT systems.

Confidential

Project Manager

Responsibilities:

• Lead, direct, and manage project activities and personnel during proposal, design, commissioning, testing, and support periods.
• ERP tracking of all project activities including Engineering,bill of materials, work orders,scheduling,capacity,workflow management,quality control, manufacturing process, manufacturing projects, manufacturing flow,and product life cycle management in SAP.
• Lead, direct, and manage project activities and personnel during proposal, design, commissioning, testing, and support periods.
• Work wif sales on proposal budget allocation and proposal technical descriptions and clarifications.
• Advise and provide counsel to management on PM industry standards, trends and new technology that can be incorporated into Alliant’s products and services.
• Managed Fire & Life Safety Systems in 25 General Growth Properties, Inc. facilities.
• Sourced & qualified all subcontractors, contract negotiations and compliance, audits, inspections, and new construction project initiatives for west coast GGP operating facilities.

Confidential

Asset Management / Project Coordinator

Responsibilities:

• Coordinated all activities for activities for teh implementation of EPIC, an ERP solution for managing patient care, including registration and scheduling; clinical systems for doctors, nurses, emergency personnel, and other care providers; systems for lab technologists, pharmacists, and radiologists; and billing systems for insurers.
• Coordinated IT personnel, business, procurement, and project managers in fulfilling vendor contracts and analyzing policy and procedures to acquire software, hardware and/or service resources.
• Maintained current noledge of software or hardware changes, and planned appropriate changes in response to business needs.
• Coordinated and tracked software licenses, reviewed and managed IT resource volume and expenses.
• Verified equipment configuration standards and evaluation criteria.
• Coordinated teh development of tracking systems for software or hardware acquisition and related services.
• Prepared specifications, drawings, and other required implementation documents.
• Responsible for both IT infrastructure and Web development contract negotiations.

Confidential

Operations / Project Manager

Responsibilities:

• Consulted and Lead client projects on Operations and Technology Change Management initiatives.
• Managed multi-million-dollar implementation projects for Enterprise Wide IT infrastructure and security.
• Prepared contracts and negotiated revisions, changes and additions to contractual agreements wif architects, consultants, clients, suppliers and subcontractors.
• Prepared and submitted budget estimates, progress reports, or cost tracking reports.
• Sourced and qualified new vendors/suppliers, IT development subcontractors for client projects.
• Managed multi-disciplinary teams wifin a matrix environment to plan and execute projects through implementation in accordance wif teh Software Development Life Cycle (SDLC) Methodology.
• Delivered project needs on time and wifin teh agreed acceptance criteria working in an Agile Methodology environment
• Responsible for both IT infrastructure and Web development contract negotiations.
• Responsible for overall direction and sales generation for teh company
• Managed sourcing and installation of MRO equipment after troubleshooting conveyor system malfunctions
• Sourced and qualified subcontractors to assist wif conveyor builds
• Managed office operations including accounting, inside sales, inventory control and logistics
• Grew company from $69K in revenues to just over $3.8M, in less than five years.