SUMMARY

• Senior information technology leader wif deep Workday experience - four implementations of Workday HCM and Payroll completed successfully
• Broad range of experience in software development, software implementations, and project management.
• Ability and experience working in a hands-on capacity - business process review and design, requirements gathering and documentation, configuration, business process testing, calculation and reconciliation of of payroll, testing, report writing.
• Adept at independently driving process improvement and leading organizational change in a variety of business settings.
• Management and leadership styles that encourage high-performance and result in a track record of building TEMPeffective teams wif a commitment to success.

CORE COMPETENCIES

• Workday Certified Project Manager*
• wif 4 completed implementations
• Certified Change Management Professional
• Process Development and Improvement
• Program and Project Management
• Development Management
• Application Management and Support
• Software Development Methodology (SDLC)
• Certified Change Management Professional
• Coaching/Mentoring
• Vendor Management
• Packaged Software
• Account Management and Client Relations
• Mergers/Acquisition
• Previously certified, not currently certified due to Workday policy

PROFESSIONAL EXPERIENCE

Confidential

Internal Implementation Program Manager

Responsibilities:

• Led and direct the the project team to ensure the customer’s successful deployment of Workday HCM, Payroll, Benefits, Recruitment, and Performance.
• Worked wif UVM Med Center team to successfully transition from a heavily customized, highly complex PeopleSoft HR and Payroll System to the Workday HCM and Payroll systems.
• Assisted UVM Med Center team wif hands-on testing including 4 cycles of Payroll Parallel testing for 3 companies of multi-job and multi-company workers.
• Administratively managed all aspects of an ongoing program including planning, organizing, staffing, coaching, and controlling program activities.
• Led business process design workshops to identify proposed changes to policies and procedures, systems and technology, and organization structure.
• Provided hands-on support of payroll processing redesign including execution of production payroll cycles for multiple companies for a multi-job and multi-company workforce of ~8000 employees
• Executed test scenarios and hands-on troubleshooting of issues to support the team in completion of testing - able to toggle from leadership activities to contributing member of the team to provide side-by-side support of the team and insure completion of operational tasks
• Managed the development and testing of 80+ integrations and associated deliverables - facilitating requirements gathering, development of detailed test scenarios, and vendor management
• Leveraged in-depth knowledge of the Workday product suite and implementation methodology to act as an advisor to client in implementation process and best practices for implementation.

Confidential

Strategic Programs Director

Responsibilities:

• Champion the development and implementation of meaningful project, program and collaborative initiatives to address the strategic global needs of the HR, Finance, and other Corporate Applications stakeholder organizations wifin Confidential .
• Lead and direct the administration of all aspects of an ongoing program including planning, organizing, staffing, leading, and controlling program activities.
• Work side-by-side wif testing team executing testing cases and recording results wif team.
• Execute payroll calculations and reconciliations to support full payroll parallel test cycles and completion of initial payroll cycles at go-live
• Lead business process innovation workshops to identify proposed changes to policies and procedures, systems and technology, and organization structure.
• Develop change management plan to address all proposed change.
• Work wif customers to define strategy, perform product evaluations, complete TCO comparisons, and develop high-level ROI.
• Completed global implementation of Success Factors LMS for Confidential team of 14,000+ employees
• Completed informal RFI, evaluation and selection process for new HR Management System
• Negotiated and executed contracts for purchase of Workday HCM and implementation services
• Successfully implemented Workday HCM for Confidential US in 5 months, followed by implementation of Workday Payroll and Time and Attendance for TELUS Intl US in 6 months
• Executed the first payroll processing cycles for the Confidential US organization in the absence of an on-site team.

Confidential

Service Director - Workday

Responsibilities:

• Work wif customers to define strategy, perform product evaluations, complete TCO comparisons, and develop high-level ROI.
• Manage the Workday implementation of HCM and Payroll at Choice Hotels while also supporting the sales team and PMO functions wifin Confidential .
• Direct vendor evaluation processes from identification and prioritization of key business requirements, through RFP, vendor demostrations, and executive presentation of evaluation results.
• Lead business process innovation workshops to identify proposed changes to policies and procedures, systems and technology, and organization structure.
• Develop change management plan to address all proposed change.

Confidential

Director, HR/Payroll and Finance Applications

Responsibilities:

• Developed a 5-yr roadmap for HR and Payroll applications including Recruiting, Talent and Performance Management, Compensation, and Learning Management.
• Completed vendor evaluation and selection process for selection of future state HR/Payroll system for Confidential (Workday).
• Led due diligence and contract negotiation wif Workday resulting in nearly $1.5M annual savings to Confidential .
• Led the migration from PeopleSoft HR and Payroll to Workday HCM and Payroll for an organization of nearly 30,000 employees.
• Reduced project costs by $1.5MM by directing analysis and vendor selection for Oracle eBusiness R12 upgrade. (Implementation completed Sept 2010).
• Drove a 20% reduction in support calls for iProcurement application through process and application improvements.
• Crafted a Quality Assurance and Configuration Management team and established processes to support applications and data warehouse development.
• Led the negotiation of a product restructure and purchase of Oracle software products to yield a projected 2MM savings over 5 years.
• Partnered wif IT senior leadership to develop strategic/tactical plans and budgets to support business strategies, and achieve all plan objectives.
• Increased team capacity, efficiency, and competency through active mentoring and coaching.
• Taught monthly seminars for emerging leaders. (Subjects include management basics, TEMPeffective presentations, team, and performance coaching and management)

Confidential

Sr. Director of Field Operations Applications

Responsibilities:

• Directed product evaluation and fit/gap analysis for KLC’s Center Management System to support the development of application roadmap. Drove the development and deployment of a new Center Management System.
• Led the integration of two sets of applications and processes to support KLC’s acquisition of KinderCare.
• Directed all development and maintenance activities for KLC’s Field Operations Applications to support operation and revenue management of 3000 childcare centers across the United States.
• Successfully transitioned all development operations from Golden, CO to Portland, OR.
• Drove all Field Operations Applications initiatives from inception through implementation.
• Guided and coached direct reports to improve team performance toward goals and objectives.
• Served as the liaison between the business and development teams supporting an eCommerce website processing more TEMPthan $5 million in orders per day.
• Translated high-level conceptual business requirements to functional requirements and use cases.
• Managed development projects from initiation through all phases of development to implementation.
• Directed the day-to-day operations and development activities for ICAT’s websites.
• Managed all development projects from initiation through implementation.
• Coordinated all communications between the Web Development Team and Product Management/Underwriting groups.
• Established project management practices and procedures for all IT initiatives.
• Developed release schedules and implementation plans for project releases.
• Led the implementation of RUP Methodology and Rational Toolsets.