SUMMARY

• Highly motivated and result driven project management professional with outstanding talent and expertise in ERPs (SAP and PeopleSoft system) integration and in managing all phases of IT Enterprise scale projects. More than 16 years of professional consulting experience to global organizations.
• Solid track record of exceeding client expectations, achieving project goals, prioritizing multiple high priority project tasks and meeting critical deadlines. Excellent leadership and coordinating abilities.
• Certified Project Management Professional (PMP) and Scrum Master (CSM) with over 16 years of expertise in ERP implementation.
• 4 full life cycle implementations using ASAP methodology, 3 upgrades and 4 Production Support Projects in SAP.
• Have implemented best business processes in HR with proven skills in aligning existing HR processes to SAP functionality and presenting as is - to be scenarios.
• Proven proficiency in SDLC stages of Information gathering, Gap Analysis, reviewing Functional Specs, preparing Technical Specs, Configuration, Testing, Deploying and End-User Training.
• Proficient in developing and executing Test Plans and Test cases. Performed Unit Testing and Quality Assurance Testing (QAT), Regression Testing and coordinated User Acceptance Testing (UAT).
• Created, motivated, mentored and led cross-functional teams by fostering a positive, challenging and fun work environment resulting in high productivity.
• Extensive experience in developing and enhancing Custom Reports and Custom Interfaces.

TECHNICAL SKILLS

ERPs: SAP R/3 4.6B/ 4.7, 6.0

HCM REPORTING Tools: Ad Hoc/ SAP query MS Word, MS Excel, MS Visio, MS Project plan, RWD PAK, SAP Solution Manager HP Test Director (ALM 11), HP Quality Center, Sharepoint, Lotus notes, Outlook, Hummingbird, LSMW, Master Data Management, Data Warehouse

OPERATING SYSTEMS: UNIX, Windows NT

LANG/ TECH: ABAP/4, Visual Basic, C

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Analyst/Project Manager

Responsibilities:

• Managed Mutual Aid Reimbursement System (MARS) Web-based solution using Microsoft technologies like NET 4.6, Microsoft Model-View-Controller 5, AngularJS, SQL Server 2012™, Microsoft Entity Framework 6, SQL Server Reporting Server (SSRS), and Azure DEVOPS.
• Meet with Project Sponsor and project key stakeholders to define the overall goals and objectives of the project.
• Developed and maintained action plans, schedules and roadmap for various phases of MARS project accomplishment, both short and long duration. Ensured that these timelines and action plan were aligned with project goals and schedules.
• Scheduled requirements sessions with users to elicit the screen requirements.
• Created Business Requirement Document (BRD), data dictionary for various MARS screen.
• Assisted with data cleansing and data migration activities by providing Agency, Salary Survey and F-42 data dump from Lotus/STRESS database to developers.
• Conducted business process review meeting with users for to-be business process model review and gap analysis and provided recommendations for process improvement for the team.
• Conducted briefings and prepared comprehensive status reports for Application Development Branch Chief to keep her abreast of project milestones and any deviations.
• Prepared recommendations for resource allocation to accomplish the MARS project. Ensured project resources are available for screen assignments to facilitate timely completion of MARS deliverables.
• Defined QA process for MARS project. Created Test Scenarios and Test Scripts for MARS users to test in DevOps.
• Created Standard Operating Procedures (SOP) and trained agency users on new system.

Confidential

Senior Project Manager/Scrum Master

Responsibilities:

• Worked closely with the Management team and the application team leads to create, monitor, and deliver the project on time and on the budget.
• Provided feedback to IT/Technical team about test results and proposed resolution. Provided Technical expertise during the design and implementation phase to the technical leads.
• Assessed current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
• Evaluated current program operations, initiate, and oversee projects to improve the processes within the group and monitor activities to ensure conformity with goals and policies.
• Interfaced with other project managers, external stakeholders, multiple application developments and test groups.
• Monitored project progress and adjusted accommodate changes in requirements, scope, and available resources.

Confidential

Senior Project Manager/Scrum Master

Responsibilities:

• Generated project plans and managing release of deliverables and deadlines
• Conducted weekly status team meetings with DGS/STO/SCO teams and FI$Cal Business/ IT project team.
• Interfaced with project managers, external stakeholders, multiple application development and test groups
• Logged and tracked issues, concerns, action items and ensure a timely resolution to customer satisfaction.
• Worked closely with the Project Management team and all Team Leads to create, monitor, and deliver the project on time and on budget.
• Provided technical expertise during the design and implementation phase to the technical leads.
• Reviewed the blueprint and made recommendations on how to improve the final design
• Responsible for performance management of all team members
• Managing client expectations and satisfaction
• Developed and implemented change management plans which included a communication plan, roadmap, coaching plan, and training plan
• Provided direction and leadership to project management analysts
• Developed metrics, procedures, objectives, and methods to assess project progress while utilizing established standards and quality objectives
• Conducted project kick-off meetings
• Ensured all project team members have the tools and training necessary to perform effectively
• Monitored and reported project risks and issues pertaining to implementation or any change in scope to stakeholders and proposed resolution to upper management

Confidential

Project Manager

Responsibilities:

• Developed metrics, procedures, objectives, and methods to assess project progress while utilizing established standards and quality objectives. Communicated individual project roles and expectations.
• Ensured all project team members have the tools and training necessary to perform effectively
• Developed Confidential Success Factors Test strategy and Master Test Plan According Scrum methodology. Developed a detailed approach for the overall Confidential Enterprise Quality.
• Worked with Confidential teams define scope approach, methodology, created project plans. Managed Testing of Functional, Integration, Parallel, Cut Over and end to end Testing.
• Defined the Test execution cycles and Defect management life cycle. Conducted weekly status team meetings and Business/ IT project conference calls.
• Performed various project analysis functions: explored and documented different Confidential business processes.
• Developed project documentation during Success Factors (SF) user workshops.
• Identified and documented different Confidential business requirements.
• Provided leadership to project team members and project state coordinators.
• Worked closely with the Management team and all of application team leads to create, monitor, and deliver the project on time and on budget.
• Provided direction and leadership to activities related to SF project implementation.
• Developed a comprehensive Project Communication Management plan relevant for the SF implementation.
• Extensively worked on test scenarios, test cases, constructed Test plan for Employee Central.
• Involved in Full life cycle implementation of SAP SuccessFactors using BizXpert methodology.

Confidential

Project Manager

Responsibilities:

• Facilitated Joint Application Development (JAD) meetings with CDCR Subject Matter Experts (SMEs) during design phase.
• Created master schedules and presented the up-to-date status information to the CDCR Leadership.
• Acted as a liaison among multiple business teams, engineering teams, and PMO to establish program policies.
• Acted as a competent liaison between the DRP business users and SOMS developers for status updates, communications, configuration and coordination of testing.
• Created standard weekly reporting processes that were used to deliver weekly status reports, project plan, project updates, and consultant resource plans.
• Monitored and reported project risks and issues pertaining to implementation or any change in scope to stakeholders and proposed resolution to upper management.
• Worked closely with the Management team and all of application team leads to create, monitor, and deliver the project on time and on budget.
• Facilitated scope change requests and impact assessments meetings with the customer.
• Ensured the alignment of program initiatives with the goals and objectives of the leadership team.
• Created standard weekly reporting processes that were used to deliver weekly status reports, project plan, project updates, and consultant resource plans.
• Responsible for the performance tracking to the project schedule, resources, budget, and deliverables.
• Developed a comprehensive Schedule, Communication, Risk Management plan relevant to the upgrade.
• Ensured effective stakeholders communication to facilitate project completion on schedule and within budget; communicated program/project progress, escalations, and issue analysis to project stakeholders.
• Initiated a comprehensive issue tracking process that improved communication and issue resolution for cross functional teams and senior management.
• Led and monitored project work activities associated with IT/HR departments in accordance with project deliverables and ensured activities are on schedule.
• Tested UAT (User Acceptance Testing) scripts for Benefits Open Enrollments on behalf of stakeholders.

Confidential

Test Lead

Responsibilities:

• Responsible for designing an effective testing plan and strategy for the PG&E for their SAP HCM RRD (Security Role Redesign) Wave 2 project upgrade project. Test plan encompassed Security project unit testing, integration testing payroll parallel comparison, regression testing and user acceptance testing.
• Tested all SAP standard and client specific custom reports, interfaces and notifications programs in development environment client (DV8-160).
• Worked with APM (Accelerated Performance Management) Team for issues related to security roles.
• Worked directly with Profile and Management Team (part of SAP-Security Team) for defect resolution.
• Conducted weekly status team meetings and Business/ IT project conference calls.
• Interfaced with other project managers, external stakeholders, multiple application development and test groups.
• Created reporting matrix for business meetings indicating the test wave progress in terms of defects found, defects resolution and work around.

Confidential

HR/OCM Downstream System Readiness Team Lead

Responsibilities:

• Created Pilot department analysis to be utilized by upper management in determining if any of the SCO critical interfaces need to be updated or re-designed.
• Worked as a Team lead and provided support to the MyCalPAYS Project for downstream system readiness activities for State agencies, departments, and Third-Party Administrators (TPAs), such as health benefit providers etc.
• Documented data element mapping comparisons between Legacy and MyCalPAYS data files, reports and interface files that will be utilized by agencies/departments and TPAs with impacted systems.
• Developed presentation materials, planned, coordinated for workshops for each agency/department and TPA with impacted systems.
• Coordinated with the MyCalPAYS Project Team to provide education and training for each agency/department and TPA of an impacted system, describing data element differences between Legacy and MyCalPAYS for each data or interface file and report that will be utilized by an impacted system.
• Finalized the Approach and the Scope for Survey for Pilot departments (DMV, EDD, and DWR & BOE). The objective of the Survey is to assist the MyCalPAYS team with seeking better understanding of how the data in each file is used.
• Developed Pilot Survey template as well as developed Pilot Department Data file reports, spread sheets (MIRS/SWIRS/Interfaces and Ad Hoc reports), and educational materials.
• Conducted Interface Work group sessions with the above Pilot department.

Confidential

Interface Architect

Responsibilities:

• Created and maintained a working environment that encourages cooperation between customers and IT staff.
• Took part in translating Business process requirements into Test scenarios.
• Assisted SCO Interface coordinator in handling department calls during ITC-1(Interface test cycle-1) and ITC-2/3 (Interface test cycle-2 and 3) related to SFTP, authorization and file download issues.
• Wrote Test scripts to test all SAP standards and client’s custom reports, interfaces and notifications programs (RICEFW) in different test cycles (RIT, ITC-1, ITC-2 & ITC-3).
• Achieved the proper documentation of the used-up test data and thereby avoided several test data issues.
• Independently coordinated scheduling of tests and the documentation of expected versus actual test results.
• Interacted with Functional Teams to discuss their functionality and wrote Positive and Negative scenarios covering all the requirements.
• Achieved coordination with Technical team and testers/users in resolving the defects and got them retested.
• Coordinated the Negative Testing during Regression and Integration Testing (RIT).
• Managed and directed all aspects of the MyCalPAYS/SAP testing for End User Data Review, i.e., issue and risk tracking, testing status and review project testing status with senior project management staff.
• Resolved IV&V (State assigned auditors) issues.
• Provided ITC-3 reporting matrix to upper management indicating the test cycle progress in terms of defects found, defects resolution and work around.
• Worked with Benefits, Time and Payroll team in validating Interface output files.
• Facilitated work group meetings for ITC-1, ITC-2 and ITC-3.

Confidential

Project Lead

Responsibilities:

• Provided weekly project status to Strategic Offender Management System (SOMS) and Division of Rehabilitation Program (DRP) Chiefs.
• Developed cross functional and integrated project plans. Created and updated module level project plans in MS Project.
• Executed all project related tasks to completion. Developed lessons learned after each release. Defined and implemented the quality management plan.
• Created, updated and delivered project metrics to executive leadership. Created and delivered weekly project status reports to executive leadership.
• Developed metrics, procedures, objectives, and methods to assess project progress while utilizing established standards and quality objectives.
• Conducted project kick-off meetings. Communicated individual project roles and expectations (RACI).
• Ensured all project team members have the tools and training necessary to perform effectively.
• Planned, organized, directed and coordinated team activities to provide full Project Life cycle support functions for CDCR BIS-SOMS (Strategic Offender Management System & BIS-EIdM (Enterprise Identity Management) projects from initiation phase to post-implementation phase.
• Provided project management expertise to support successful implementation of BIS-SOMS & BIS-EIdM project. These project life cycle support functions and activities included planning and executing,
• Reviewed interface requirements and create a scalable approach and functional analysis.
• Researched batch and real time integration approaches and consult with SOMS technical team for viability of different interfacing methods.
• Performed duties of configuring changes, table structural analysis, data mapping, and data analysis from the standpoint of developing the BIS-SOMS Interface in accordance with System Software Life Cycle activities.
• Designed and developed SAP HCM data extraction architecture from the SAP HR tables using appropriate structural authorizations and prepared functional specs documentation around interface specifications to move the data from the BIS/SAP environment to the SOMS environment near-real time frequency via Web Services.
• Managed business relationships with customers, created and maintained a working environment that encouraged cooperation among project sponsors, project stakeholders, project program customers, PMO, IT infrastructure support, IT field support and IT application support organization units.
• Provided necessary functional tweaking (conducted detailed regression testing to ensure BIS functionality has not been impacted by possible changes and provided necessary HCM data maps to the interface technical team so they can deliver required interface data files.
• Shared weekly status, risks and issues to the SOMS Data Conversion/Interface Manager and the BIS Technical Project Manager.
• Provided the monthly status reports to the stakeholders indicating the tasks and activities accomplished during the given period, if there is any risk identified, the potential impact to the project and recommendations as to resolve them.
• Developed the work to produce a Phase 1 batch extract suitable for initial data load of HR related information into SOMS, and a Phase 2 interface suitable for delivering to SOMS the necessary work schedule information.
• Provided the necessary SAP functional expertise to ensure that the batch interface (Phase I) is completed in time to be included in the Integrated SOMS Interface Testing & Deployment of Phase II (real time, web services based) interface is expected to be completed.
• Effectively developed the testing strategy for Functional Unit Testing (FUT), all cycles of Integration Testing, RICEFW Testing and Document Builder testing (SCM Side).
• Conducted meeting with SOMS Interface team (i.e., the CDCR, HP and Marquis Interface team members) and BIS Team members to define source to target mappings to meet interface requirements.
• Performed data element analysis and data mapping starting with a Target layout provided by Marquis Interface Team. These elements will need to be mapped back to the BIS Source system.
• Coordinated the work with the Marquis Interface Team to define in more detail the target elements for web services and the batch interface.
• Resolved tickets related to EIdM (Enterprise Identity Management) and SOMS issues.
• After Go - live, provided KT (Knowledge Transfer) to the State Data team. Created training manuals, job-aids for them

Confidential

Senior Architect/Business Analyst, Test Manager/Project Manager

Responsibilities:

• Provided daily Incident tracking report to the upper management during first two months of Go-Live.
• Interacted daily with business stakeholders and end users on HR related service tickets.
• Worked closely with the Security team to create profiles, access and authorizations for end-users and testers in QA environment.
• Generated all the Business process master list (BPML) documentation.
• Effectively managed and supported personnel management practices in all aspects of managing a project team.
• Coordinated with the end -users to troubleshoot and resolve Production support issues and Remedy Tickets.
• Prepared test plans and test scripts and performed unit and quality assurance testing.
• Created test-scenarios for end-users to test the remedy tickets in QA environment.
• Analyzed current business processes and proposing future process, procedural improvements and enhancements
• Generated all business process procedure (BPP) and business process master list (BPML) documentation