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Scrum Master Resume

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TECHNICAL SKILLS

  • Project/Program Management
  • Transition from Waterfall to Agile
  • Process Enhancements
  • Release Management
  • Waterfall/Agile Methods
  • SDLC/PLC, CI/CD
  • Innovation and Creativity
  • Self - motivated
  • Adaptive to change
  • Extrovert
  • Exceptional communication skills
  • Eager to learn
  • Go-getter
  • Punctual and Reliable
  • Servant-Leadership

PROFESSIONAL EXPERIENCE

Scrum master

Confidential

Responsibilities:

  • Conducting: Sprint Planning, Daily Stand-up, Sprint Reviews (Demo), & Sprint Retrospectives.
  • Protecting the team from unnecessary distractions, providing full support to assist teams, solving internal problems while removing impediments to increase velocity. Increased team’s velocity by 30% in first year.
  • Update Burndown Chart at Sprint, PI and Release levels
  • Created easy-to-work atmosphere for team so it can focus on delivering value.
  • Reach across the board to other teams during SOS calls to identify future risks/impediments and seek needed support to help the team.
  • Ensuring a practical following of Agile Processes by individual team members to avoid mix of unapproved practices.
  • Facilitate weekly team activities to strengthen the team-bonding.
  • Escalate the issues at appropriate level for non-compliance of other team(s) that might impact team’s deliveries.
  • Help team negotiate with POs during Sprint Planning as well during Sprint should the need arises.
  • Coaching and Mentoring individual team members on practical application of Agile practices during requirement collection, analysis, coding, testing and deployment.
  • Help POs in grooming the Product Backlog, bringing 70% stability in Product Roadmap Sprint Goals
  • Help team to conduct technical review for current and future Sprint Backlogs. Helping team to align with near future Sprints

Project manager

Confidential

Responsibilities:

  • Worked as scheduling assistant to PMs for their meetings’ invites and logistics.
  • Responsible for routine communications like MOMs, WSRs
  • Review Vendors’ weekly invoices before sending to the PMs for their approval.
  • Liaison between PMs and Vendors for Submission and Review of RFCs, SOWs before entering them into Internal Vendor Management System
  • Collect data and compile report for quarterly vendor review by senior managements
  • Conduct weekly status meetings on behalf of PMs if needed.
  • Monitor risks on daily basis. Tracking the identified risks in Risk Register and notify the appropriate stakeholders for any changes in the status of risks.
  • Escalate any risk that can impact the delivery or becomes an impediment in delivering value
  • Kept log of onshore/offshore resources to assess the efficiency and need of training, mentoring and/or coaching

Project Manager

Confidential

Responsibilities:

  • Made considered judgements relating to complex student matters including transition arrangements, entry, credit, cross-institutional enrolment and recognition of prior learning.
  • Where required, monitored applications, offers and enrolments including numbers and related statistics.
  • Ensured required resources are available for all students, including those with special needs.
  • Ensured that appropriate data is supplied to assessors and lead course specific discussions.
  • If required and where practicable, coordinated and/or contributed to the coordination of assessment throughout the course.
  • Contributed to course-related quality assurance such as peer review of teaching and assessment
  • Contributed to student recruitment through marketing strategies and activities.
  • In consultation with the Head of School, ensure sustainability of the course strategically, financially and regarding ongoing high-quality learning outcomes.
  • Developed, updated and oversaw course design including the development and alignment of learning outcomes, activities and assessment.

asst. practice MANAGER(PT)

Confidential

Responsibilities:

  • Multi-city/office Orthodontic practice, managed schedule-Service, NFRs, Insurance eligibility, Treatment planning, HIPAA compliance, Claims, Accounts Receivables, Credentialing, Implemented HIIPA Compliance procedural flow.
  • Proposed new documentation and protocols to improve both quality and response-time for the Dentist-Patient communication.
  • Designed surveys, questionnaires for service quality improvement and metrics
  • Drafted Legal/Dental Forms for Procedural Consents
  • Designed & published Customer/Patient feedback forms
  • Drafted/Edited Contractual Agreements (in compliance with current legal guidelines)

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