Scrum Master Resume
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TECHNICAL SKILLS
- Project/Program Management
- Transition from Waterfall to Agile
- Process Enhancements
- Release Management
- Waterfall/Agile Methods
- SDLC/PLC, CI/CD
- Innovation and Creativity
- Self - motivated
- Adaptive to change
- Extrovert
- Exceptional communication skills
- Eager to learn
- Go-getter
- Punctual and Reliable
- Servant-Leadership
PROFESSIONAL EXPERIENCE
Scrum master
Confidential
Responsibilities:
- Conducting: Sprint Planning, Daily Stand-up, Sprint Reviews (Demo), & Sprint Retrospectives.
- Protecting the team from unnecessary distractions, providing full support to assist teams, solving internal problems while removing impediments to increase velocity. Increased team’s velocity by 30% in first year.
- Update Burndown Chart at Sprint, PI and Release levels
- Created easy-to-work atmosphere for team so it can focus on delivering value.
- Reach across the board to other teams during SOS calls to identify future risks/impediments and seek needed support to help the team.
- Ensuring a practical following of Agile Processes by individual team members to avoid mix of unapproved practices.
- Facilitate weekly team activities to strengthen the team-bonding.
- Escalate the issues at appropriate level for non-compliance of other team(s) that might impact team’s deliveries.
- Help team negotiate with POs during Sprint Planning as well during Sprint should the need arises.
- Coaching and Mentoring individual team members on practical application of Agile practices during requirement collection, analysis, coding, testing and deployment.
- Help POs in grooming the Product Backlog, bringing 70% stability in Product Roadmap Sprint Goals
- Help team to conduct technical review for current and future Sprint Backlogs. Helping team to align with near future Sprints
Project manager
Confidential
Responsibilities:
- Worked as scheduling assistant to PMs for their meetings’ invites and logistics.
- Responsible for routine communications like MOMs, WSRs
- Review Vendors’ weekly invoices before sending to the PMs for their approval.
- Liaison between PMs and Vendors for Submission and Review of RFCs, SOWs before entering them into Internal Vendor Management System
- Collect data and compile report for quarterly vendor review by senior managements
- Conduct weekly status meetings on behalf of PMs if needed.
- Monitor risks on daily basis. Tracking the identified risks in Risk Register and notify the appropriate stakeholders for any changes in the status of risks.
- Escalate any risk that can impact the delivery or becomes an impediment in delivering value
- Kept log of onshore/offshore resources to assess the efficiency and need of training, mentoring and/or coaching
Project Manager
Confidential
Responsibilities:
- Made considered judgements relating to complex student matters including transition arrangements, entry, credit, cross-institutional enrolment and recognition of prior learning.
- Where required, monitored applications, offers and enrolments including numbers and related statistics.
- Ensured required resources are available for all students, including those with special needs.
- Ensured that appropriate data is supplied to assessors and lead course specific discussions.
- If required and where practicable, coordinated and/or contributed to the coordination of assessment throughout the course.
- Contributed to course-related quality assurance such as peer review of teaching and assessment
- Contributed to student recruitment through marketing strategies and activities.
- In consultation with the Head of School, ensure sustainability of the course strategically, financially and regarding ongoing high-quality learning outcomes.
- Developed, updated and oversaw course design including the development and alignment of learning outcomes, activities and assessment.
asst. practice MANAGER(PT)
Confidential
Responsibilities:
- Multi-city/office Orthodontic practice, managed schedule-Service, NFRs, Insurance eligibility, Treatment planning, HIPAA compliance, Claims, Accounts Receivables, Credentialing, Implemented HIIPA Compliance procedural flow.
- Proposed new documentation and protocols to improve both quality and response-time for the Dentist-Patient communication.
- Designed surveys, questionnaires for service quality improvement and metrics
- Drafted Legal/Dental Forms for Procedural Consents
- Designed & published Customer/Patient feedback forms
- Drafted/Edited Contractual Agreements (in compliance with current legal guidelines)
