SUMMARY

• Project Manager/scrum master professional with strong 4 years SDLC and ITSM experience.
• My roles have included coaching of Agile techniques within multiple production and delivery teams as well as planning and creating road maps, grooming scrum boards, and setting timeline for projects.
• 4 years solid analytical skills using Agile (scrum / Kanban) technique in a SDLC environment.
• 4 years' Exp in managing multiple scrum teams on various projects onshore and offshore.
• 4 years' experience using Jira, Azure devops, Excel, service now, SharePoint, migration, Visio, ITSM, confluence and Office 365.
• 4 years' servant leader, subject master expert and point of contact for various teams.
• 4 years’ experience facilitating scrum ceremonies, meeting coordination, and creating dashboard and grooming backlogs.
• Fast Learner of new systems, ability to adapt quick and improve processes.
• Expertise with SLDC, Agile (Scrum ban) and Waterfall.
• Creating plans and coordination with team for precise timelines.
• Incident/Problem management.
• People management skill (Difficult stakeholders/Developers).
• Excellent planning skills and communicating product vision and goals to ensure team understanding using Jira, Azure devops, Version one and Kanban board.
• Conducting UAT testing and leading change management for our team applications.
• Budget experience - managing end to end project budgets.

PROFESSIONAL EXPERIENCE

Confidential -Dallas, TX

Project Manager / Scrum Master

Responsibilities:

• Performs project and program planning (scope, schedule, and budget), analysis, estimation, design, evaluation, demonstration, construction, and implementation.
• Facilitated backlog refinement, sprint planning, daily stand-ups, retrospectives, and demos.
• Protected Scrum team and maintain focus on backlog and sprint timeline.
• Improved transparency within the team and broader organization.
• Ensures outcomes that satisfy requirements and quality targets, for large and/or complex programs and/or projects with medium to high technical complexity, typically across multiple business functions.
• Manage vendors or managed service providers deliverables.
• Manage project quality, including quality assurance, metrics, and quality controls.
• Manage suppliers, service contracts, project metrics, and contracts to meet project objectives.
• POC and Subject matter expert on for our EHRM team comprising of over 40 applications.
• Accurately documenting, track, and monitor reported problems/Incident to ensure a timely resolution is delivered within my dev team using Jira align.
• Remove Impediments and blockers that impedes team from work.
• Manage the Jira board and assign task to developers while grooming board with PO.
• Participate in client workshops to discover, define, and prioritize requirements.
• Lead and facilitate daily scrum meetings, sprints, backlog grooming and retrospectives.
• Analyze the existing business & system domain then recommending change of new processes.
• Document requirements concisely and precisely using my technical knowledge to translate those requirements into a clear system design.
• Created and managing the execution of tests cases.
• Defined success criteria, scope, schedules, and deliverables for the engagement.
• Represented Confidential view of system health and end to end service quality and refers service improvement or other problem management chronic issues to appropriate team for resolution.
• Weekly report to director, managers and product owners and provide up to date status reports.
• Worked on other tasks as assigned.

Confidential -Plano TX

Scrum Master / Project Manager

Responsibilities:

• Facilitated and lead daily scrum ceremonies (Stand up, sprint, retrospective).
• Removed blockers and impediments from team as the arise.
• Scrum servant in helping team reach out or escalate issues to other teams.
• Use of Azure Devops for planning, tracking and created dashboard for managements overview.
• Attended Scrum of scrum and ensure team sticks to agile methodology and scrum framework.
• Assessed strategic plans, evaluates technology issues, and creates strategic roadmap for applications and systems based on long term direction of the business and technology.
• Promoted innovative thinking, solutions, and improvements throughout the Business partners and technology organizations to the benefit Confidential .
• Coordinates, tracks, monitors, and plans initiatives across functional entity lines.
• Planned and tracked migration of 50 applications to azure cloud for PGT team.
• Responsible for monitoring and reporting against overall technology portfolio, analyzing metrics, schedules, resource allocation and assignment, budget, critical path analysis, methodology, coordination, evaluating funding, and translating needs into cost-effective and innovative solutions from ideation through delivery and into production.
• Responsible for keeping meeting minutes and grooming dashboards to keep it healthy.
• Responsible for tracking progress from Planning to test to implementation.
• Created weekly health reports using Excel, word, Confluence, PowerPoint compiling.
• Worked on other tasks as assigned.

Confidential - New York

Scrum Master/Project Manager

Responsibilities:

• Acted as a leader to the team and across Sales Enablement.
• Guided and coach the team and the organization on Agile principles & values, Scrum ceremonies.
• Improved the productivity of the team by following inspect and adapt practices.
• Supported cross-functional, self-organized teams by fostering an environment of creativity and empowerment.
• Facilitated backlog refinement, sprint planning, daily stand-ups, retrospectives, and demos.
• Protected Scrum team and maintain focus on backlog and sprint timeline.
• Improved transparency within the team and broader organization.
• Tracked and remove team's impediments. Identify the true source of obstacles and demonstrate skill overcoming difficult obstacles impacting the team. Anticipate and prevent potential obstacles before they occurred.
• Inspired creative solutions that eliminate waste and improve team throughput. Effectively influence change outside the team which improves team throughout.
• Partnered with and coach Product Owner to maintain visible, detailed, and prioritized backlog.
• Communicated clearly within Scrum team and across Sales Enablement.
• Coordinated team's participations in the operating model including demos and Scrum of Scrums.
• Built and maintain relationships with stakeholders inside and outside of Sales Enablement to ensure strong cross-group collaboration.
• Effectively communicated Agile principles, Scrum framework and overall operating model and build trust with key stakeholders.
• Tracked & assess team's performance using data, Jira Align for tracking progress/sprints.
• Establish best practices in Agile implementation that align with the pace and reality of our business.
• Worked on other tasks as assigned.