PROFILE SUMMARY

• 10 years of experience as a functional consultant in implementation, enhancements, support, and migration in Enterprise package Consulting for Oracle SCM Modules (Oracle PDH, Oracle Inventory, Purchasing, Order Management, Oracle Inventory cloud, Procurement Cloud and Oracle Configurator Cloud)
• End to end Oracle implementation of Oracle Inventory Cloud, Cost management Cloud, Purchasing Cloud, Order Management Cloud, Oracle Maintenance Cloud, Oracle PDH Cloud
• Building the Oracle SCM Competency by training team members on Oracle SCM modules
• Led the pre - sales and sales activities by working on RFPs, RFQs, and RFI for potential clients and presented the same to clients
• Multiple onsite exposures totaling of 18 months working in the USA, UK and India for handling Rollouts, Enhancement and Migration project in Oracle Order Management and Oracle Configurator and supported UAT, Go-Live and Post Go-live activities including noledge transition to end-users and production support team
• Trained in Oracle Fusion Procurement, Oracle Fusion Supply Chain Management, and Oracle Inventory Module
• Worked in different roles; ranging from Requirement gathering, Requirement analysis (AS-IS) system, (TO-BE) mapping, UAT and SIT, Onsite Coordinator for rollout issues, Design Documentation consultant, Migration consultant, Support Lead at offshore and Support consultant
• A solution-focused, team-oriented Consultant with outstanding skills in proposing solutions, and handling client
• Awarded the Oracle Insta Award in Infosys for seamless execution of year-end activities in a tight deadline

TECHNICAL SKILLS

Databases: Oracle 11i/10g/R12

Oracle Apps Release: EBS 11i and R12, Oracle Cloud R13

Languages: SQL

Productivity Tools: MS Office

Defect Tracking Tools: BMC Remedy Incident Management System, HP Quality Center, Service Now

SQL Tools: Toad, SQL developer

Data loader Tools: Data Loader Classic Version

PROFESSIONAL EXPERIENCE

Confidential, Toronto

Project Manager - Oracle SCM Cloud

Responsibilities:

• Managed the Oracle Supply Chain Implementation including project planning, resource and stakeholder management
• Implementation and solution design of Order Management and Pricing, Inventory Management and Costing solution for the healthcare industry considering the inventory replenishment process and reporting requirements
• Worked on the Issue resolution and solution to complex requirements related to lead time, Kanban replenishment, pick slips generation etc.
• Prepared Solution Design Document (SDD), Data Import templates, Configuration Spreadsheets and Configuration of application, Conversion strategy document, Configuration documents and User guides as per business requirement
• Instrumental in designing the Asset Management, Inventory Management and Costing solution for the public sector company considering their presence, employee strength and business requirements
• Understanding the business requirement and providing the solution using Oracle Maintenance Cloud
• Responsible for preparing Solution Design Document (SDD), Data Import templates, Configuration Spreadsheets, Conversion strategy document, Configuration documents and User guides as per business requirement

Oracle PDH Consultant

Confidential

Responsibilities:

• Assessing the current business of client by understanding the pain points and providing the best possible solution to be implemented in Oracle PDH Cloud
• Understanding the business requirement and providing the solution architecture for data cleansing and classification of products
• Responsible for preparing Solution Design Document (SDD), Data Import templates, Configuration Spreadsheets, Conversion strategy document, Configuration documents and User guides as per business requirement
• Working as Oracle Financial and SCM Functional Support lead
• Led production support for functional issues of Oracle AP, AR and SCM modules like Purchasing, Inventory, and OM reducing ticket count by 40% per month by identifying and documenting frequently occurring issues
• Interacted with Oracle Support and raised Oracle SRs and OWC sessions for analysis, resolution, RCA of issues and worked on the application of patches, data fixes and setup change with their proper impact analysis and testing
• Analyzed the issues by querying into Oracle interface and base tables wherever required
• Handled issues on pending stuck transactions, month end closure issues for AP and AR and Withholding tax related issues

Oracle SCM Lead

Confidential

Responsibilities:

• Worked as Oracle Inventory Cloud and Procurement Cloud lead and provided key business solutions on Oracle Inventory and transfer of cost to Oracle Projects Cloud
• Worked closely with business users, business requirement gathering and model the same in Oracle Inventory
• Responsible for preparing Solution Design Document (SDD), Data Import templates, Configuration Spreadsheets, Conversion strategy document, Configuration documents and User guides as per business requirement
• Configured the system based on the recommended solution and tested the same during different phases of the project
• Performed Train the trainer sessions during CRP-2 and UAT phase of the project and provided hyper care support
• Worked as a lead in Oracle Purchasing enhancement project
• Configured the Oracle Purchasing module for requirements like PO Printing, PO communication to Suppliers and PO Approval hierarchy
• Prepared the configuration document, user guide and performed the train the trainer sessions
• Worked as Oracle Configurator Cloud Lead for developing the Configurator rules
• Prepared the Oracle Configurator Solution design document, Configuration, and user guides
• Configured the system based on requirements gathered, tested and performed the train the trainer sessions

Confidential

Oracle SCM Consultant

Responsibilities:

• Leading project to bridge the gap of ~2.3 million Dollars in the inventory valuation by separating the inventory and expense items being part of the same Item Catalog Category into 2 different ICC
• Working closely with business users, business requirement gathering and model the same in PIM
• Responsible for preparing Business Requirement Document (BRD)/Functional Design Document (FDD) as per business requirement
• Prepare Proof of Concepts (POC)/Demos as per business requirements
• Coordination with Offshore teams, assigning work and status updates
• Work with Oracle Support/Dev on P1 SRs and involved in regular meetings with Oracle
• Work on critical code fixes and requirement gathering with users on enhancements
• Provide UAT Support and Unit test enhancements for Oracle PDH modules
• Understanding overall business flow and the user requirements
• Worked on Business Processes likeSales Order Acnoledgement, Sales Order Copy, Configuration Copy with Customer Part Numbers, Sales Order Price Variation Approval, Sales Invoice Distribution etc.
• Prepared System Test Scripts (SIT) & documents as a part of User Acceptance Test (UAT)
• Configuration of the test systems for system integration and user acceptance tests and documentation of the same
• Extensive testing of all customizations and out-of-the-box Oracle solutions deployed for the EU plants
• Managed coordination with Client, Offshore team, Production support team, and DBA team

Senior Support Lead - SCM

Confidential

Responsibilities:

• Led production support for functional issues of SCM modules like Purchasing and Inventory modules reducing ticket count by 10% per month by identifying and documenting frequently occurring issues
• Interacted with Oracle Support and raised Oracle SRs and OWC sessions for analysis, resolution, RCA of issues and worked on the application of patches, data fixes and setup change with their proper impact analysis and testing
• Analyzed the issues by querying into Oracle interface and base tables wherever required
• Worked on Issue related to EDI communication between Purchasing and Supplier module
• Provided on-call support, discussion and clarification with the client on support issues, analyzing the scope of the ticket, SLA management, and classification of tickets
• Proactive in approach to owning the calls, TEMPeffectively communicating with the customer and other support teams on the progress/resolution by presenting weekly status reports
• Handled issues on pending stuck transactions, stuck transaction open interface records, month end closure issues, Inventory periods closure issues and applying required data fix to resolve the issue
• Multitasked on various production issues and provided support to business in UAT and to other support teams in their server upgrade related testing
• SPOC for year end and month end activities including planning, execution and escalation management
• Coordination between onsite and offshore team
• Successfully completed critical business activities with extensive appreciation from Client Delivery Manager and Project Manager
• Key member with onsite exposure of 9 months as Oracle Configurator SME and 1 month in the UK as Oracle SCM Consultant. Handled development of end to end Configurator Models in Oracle Inventory, BOM and Configurator developer including structure, configurator rules, user interface, and extensions
• Handled client escalations, meetings, and end-user training during migration and rollout phase for China.
• Suggested Best practices and improved the process of Publishing the Configurator Models to the Host application and writing property-based compatibility rules

Confidential

Associate Oracle Configurator Analyst

Responsibilities:

• End to end implementation of Configure to Order cycle starting from the creation of items in INV, creating the BOM for the INV items, importing them to the CZ Schema, implementing Configurator logic through rules and UI and tan publishing it to OM, converting the quote to order and booking it through SO
• Handled transition from vendor post implementation and documented the solution for future enhancements, support, and maintenance
• Regular interaction with the business to understand bottlenecks, key issues and prioritize
• Requirements gathering, estimations and capacity planning, peer testing and peer review, conducted CAR meetings and documentation of defects found and fixing them
• Worked on Configurator design and modeling, Model structure definition, Configurator Rule's definition, User Interface Creation and Customization; Usage of TEMPEffectivity Sets and Model Usages and Configurator Extensions (use of external Java-based codes)
• Ran production publishes, migrations and script migrations for images on R12 and do SWAT testing
• Responsible for various CI (Continuous Improvement) to minimize the development efforts
• Planned and conducted noledge transition program for new joiners and peers