SUMMARY

• Certified Agile Coach and Team Facilitator, delivering large - scale software projects by effectively applying Agile values through collaborating, facilitating, leading and coaching multiple Scrum and Kanban teams.
• Expert at driving teh adoption and enforcement of SAFe practices, Scrum rules, removing impediments, and fostering self-management.
• Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Strong management and leadership skills wif emphasis on building highly innovative, collaborative and high-performing teams to maximize velocity and quality; possesses a hands-on, get-things-done style, wif a bias towards actions and results.
• Coached program leadership and teams to adopt an Agile mindset, while mentoring teams to apply teh most effective methodology for teh work performed.
• Key member in SAFe implementation at Confidential, leading to adoption of Agile across several different programs in just 12 months.
• Implemented Agile/Scrum as a project management methodology wifin TimeCentre - coached software development teams in using Scrum, wif integrated Kanban.
• Developed training workshops for JIRA, Rally, Scrum 101, User Story Estimation, Product Owners, TDD, Defect management, and team facilitation.
• Established agile teams for three primary products, wif multiple iterations, increasing MRR 60% over 4 years, and contribution margins by 44%.
• Leader and product owner for strategic design and development of flagship Cloud / SaaS product.

CORE COMPETENCIES

• JIRA
• Project Management
• SAFe
• Strategic Planning
• Agile Coaching
• Rally
• CI/CD
• SDLC
• Mentoring & Training
• Product Owner Role
• TDD
• Kanban

PROFESSIONAL EXPERIENCE

Federal Employee Processing Operations Center

Confidential - Washington, DC

Responsibilities:

• Coached executive program leadership teams.
• Lead teh adoption of JIRA and transition from AGM
• Developed Confluence Wiki pages for Enterprise transformation initiatives.
• Implemented organizational Agile playbook, approved by leadership, and adopted by all programs.
• Onboarded scrum masters and developed scrum master toolkit for synchronized process management.
• Institution of Community of Practice for masters, and agile coaches.
• Worked wif operational teams to measure adoption using various metrics and KPIs
• Conducting process assessments and establishing Agile adoption roadmaps, and assisting customers in validating, launching, and continuous improvement stage
• Introduced Agile Maturity Matrices at team and enterprise levels

Confidential

Agile Coach / Senior Scrum Master

Responsibilities:

• Coached executive program leadership to transform their mindset to allow teams to manage themselves.
• Lead teh adoption of Rally across teh program, followed by transition to JIRA
• Introduced concept of shared services and DevOps teams leading teh program to adopt SAFe after 3 months
• Facilitate scrum ceremonies (sprint planning, daily stand-ups, team and program retrospectives, reviews)
• Mentored scrum masters through standing up 10 teams in teh Enterprise Data division
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by teh on-time delivery of 23 major initiatives
• Institution and facilitation of Community of Practice for program teams: scrum masters, POs, developers, management
• Track and communicate team velocity and sprint/release progress
• Implemented teh use of teh Agility Health tool and Agile Maturity Matrices for teams and leadership

Confidential

Agile Coach / Scrum Master / Director of Product Management

Responsibilities:

• Stood up 4 teams of 7 members each using Scrum and 2 distributed teams of 4 members using Kanban, wif an XP component team remote in Russia consisting of 2 individuals
• Created workshop for product owners on creation of effective user stories to be entered into JIRA and TRACs
• Facilitate scrum ceremonies (sprint planning, daily stand-ups, retrospectives, reviews)
• Enact change and continuous improvement increasing teh productivity of Scrum teams by 40% and quality of deliverables by 35%
• Empowered teams to self-organize and grow cross-functionality through workshops designed to share varied methods wif disparate and remote teams, resulting in team cohesiveness.
• Developed in-house JIRA training program to mentor teams in use and monitoring of sprints
• Delivered 9 different enterprise products over 4 years leading to new sales 30%, 40%, 45%, and 55% over projections
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by teh on-time delivery of 23 major initiatives
• Manage teh lifecycle of code development, from ideation to sprints to deployment
• Coached team leads to use Scrum principles to collaborate wif related team leads in scrum of scrum fashion
• Communicate wif other management, engineers, product managers and support specialists on product issues
• Track and communicate team velocity and sprint/release progress
• Responsible for staff hiring, training, coaching, mentoring, performance evaluations and compensation
• Provided strategic direction on technical, architectural and design efforts; evaluated, selected and introduced emerging technology; responsible for development of, and execution against, long-term organizational technology roadmaps
• Provided overall leadership for project planning and execution ensuring projects are delivered wifin scope, budget and timeline, while meeting their intended business goals
• Accountable for project sizing, budgeting and resource allocation while ensuring team adheres to quality and performance metrics for application delivery to reduce overall operational risk

Confidential

Product Manager / Scrum Practitioner

Responsibilities:

• Managed day to day activities of engineers responsible for infrastructure, critical engineering and release management functions
• Successfully migrated more than 17 projects from Waterfall to Scrum wifin 8 months
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Taught teh team to create clear and concise epics/stories
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across teh enterprise
• Worked wif teh engineering managers to identify cross-team dependencies and manage inter-team tasks
• Evangelized teh benefits of Scrum to ensure its smooth adoption
• Assisted team wif making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%
• Authored and persuasively presented proposal to executive team, and directed initiative for a major core product program projected to save $13M per year
• Managed critical engineering development team responsible for working on enhancements and critical bug fixes
• Maintained significant team focus on proactive engineering practices by improving awareness of performance and security risks improving availability and scalability, reliability, and maintainability of systems
• Achieved availability objectives for all critical client facing applications above 99.9% and provisioned optimal technology capacity to maintain appropriate capacity for client channels under my area
• Supervised release engineers responsible for collaborating wif development and quality assurance teams in promoting code to production